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Granger Chevrolet

Orange, TX

Overview
Employees
Reviews
Vehicles
4.8
948 Reviews
Welcome to Granger Chevrolet Thank you for considering Granger Chevrolet -- your go-to car dealership serving Orange. We are locally owned and the only Chevy dealership in Orange County, so you'll find a top-tier customer experience unlike any other when you visit us. Whether we're opening our doors to new Chevy drivers or old friends, we treat everyone like family at our local Chevrolet dealership. That's why we always say, "You'll never meet a stranger when you shop at Granger!"
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2611 MacArthur Dr

Orange, TX

77630

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Showing 948 reviews

March 13, 2024

Best service ever had buying a car Granger Chevrolet so the place to go to by a car or truck get with Jeff he will have you riding More

by Tyrunw22
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 13, 2024

They took the time to get to know me. I felt like family. They did an awesome job! More

by staceyt1331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony B.
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March 12, 2024

They were so helpful and kind! 10/10 recommend. The Forever Warranty was a huge selling point! More

by macymarlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
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March 12, 2024

We had a fabulous experience with our sales man Shelby, everything was quick and easy. The environment was great and inviting! More

by Leighann12.lw
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby O'brien
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March 12, 2024

Nice polite friendly fast service answered all my questions and patient with all my questions More

by mullins3040
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 11, 2024

When I drove up on the premises from the time I got there the gentleman the young lady everybody was nice wholesome and Mr Rick help me with the coffee but overall the service was great I will come back agai More

by alton.horn
Recommend Dealer
Yes
Employees Worked With
Don't know the gentlemen name
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March 10, 2024

When I walked in the guy tht waited on me was super nice well manner More

by LINDAS3359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IDK don't remember
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March 09, 2024

Dealer meets my service needs for my GM vehicles. Quality work completed when promised (sometimes ahead of time too). Not too far from my home. Also have purchased vehicles from them - competitive sa More

by carterb
Recommend Dealer
Yes
Employees Worked With
Sammi
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March 09, 2024

I was very pleased with the quick and courteous service I received from Thomas and the rest of the staff at Granger Cheverlot. More

by jeremydmeyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2024

Explained the issues/ code reading on my car. Got charges $350 even though I identified the problem. I think I was over charged for being a loyal customer. The fees could have been subtracted fro More

by IRON7
Recommend Dealer
No
Employees Worked With
STACEY/KINNEY
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Mar 08, 2024 -

Granger Chevrolet responded

Codes are indicative of the symptom of the problem and do not tell us how to fix the vehicle. For instance, a multi cylinder misfire code might make you think the spark plugs are the problem when it could be a dozen other things such as: Dirty injectors, worn out plug wires, one or more bad ignition coils, a bad tank of fuel, 02 sensor. MAF sensor, and the list goes on. Or it could be something as severe as a blown head gasket or cracked engine block allowing coolant intrusion into the cylinders. If the onboard diagnostic system that sets the code would point us at the root cause and not the general area of concern, there would be no need for professional automotive technicians to diagnose the root cause of the code based on the generalized, not specific causal information. The customer could read the code and replace the defective part if it was that easy. I apologize your experience was less than satisfactory. The credit card fee is the amount the vendor charges to process the card, 3.5% of the sale price in this case would have been $12.25. I further apologize that you were given misinformation about the fees. If you would like to discuss this further, please feel free to contact me at one of the numbers listed below or stop by and ask for me. I would appreciate the opportunity to make this right for you. Rick Hanzelka Service and Parts Director Granger Chevrolet Office: 409-883-0438 Cell: 325-669-0479

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