Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Granger Chevrolet

Orange, TX

Overview
Employees
Reviews
Vehicles
4.8
949 Reviews
Welcome to Granger Chevrolet Thank you for considering Granger Chevrolet -- your go-to car dealership serving Orange. We are locally owned and the only Chevy dealership in Orange County, so you'll find a top-tier customer experience unlike any other when you visit us. Whether we're opening our doors to new Chevy drivers or old friends, we treat everyone like family at our local Chevrolet dealership. That's why we always say, "You'll never meet a stranger when you shop at Granger!"
Contact Dealership

2611 MacArthur Dr

Orange, TX

77630

Directions

By Type

Showing 949 reviews

April 11, 2024

Thanh is by far the best salesman I’ve ever encountered. I highly recommend using him if are interested in purchasing a new vehicle! More

by chloe.hardy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thanh Vo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Baumgartner
Report | Print
April 10, 2024

Service is perfect. That’s why I keep coming back. People are polite and congenial and the value is what I expect. More

by rick_hanzelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst, Laura Roberts
Report | Print
Apr 10, 2024 -

Granger Chevrolet responded

Dear Mr. Lizard, Thank you for your kind words. Rick

April 09, 2024

Laura in Services at Granger Chevrolet was nice and very helpful when I brought my car in. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
April 09, 2024

Great experience and nice truck. Thanks all for the help Jeff Sanchez and Tony Lute. More

by Andrew Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 08, 2024

Staff always very accommodating! Coffee is Great! A Little More, just 8 more words please! More

by Scott
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
April 08, 2024

It was a pleasant experience. Everyone was very knowledgeable and nice I liked the dealership so much that I will buy my next corvette there More

by DJGPPLS1
Recommend Dealer
Yes
Employees Worked With
Todd Hurst, Todd Hurst
Report | Print
April 08, 2024

Always glad to do business with granger, they take care of me and I was happy again this time good truck More

by Spurlockjason4
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 07, 2024

I am not local to orange, but I would definitely make the trip again for a future purchase. More

by diceman1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivy Blanda
Report | Print
April 06, 2024

Kenny was very good to work with. . He kept me informed and took great care of me More

by Lfoster2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 06, 2024

Horrible, kept my truck 2 days , charged me 225 for diagnosing low a/c refrigerant then wanted 245 more for what part I may need. Wouldn’t answer my calls nor RICKY the Service manager I left my number More

by DMSOUTHERCOMFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Pickett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst
Report | Print
Apr 09, 2024 -

Granger Chevrolet responded

Dear Mr. Maxwell, Thank you for taking my call yesterday. I again apologize for not returning your call. I was going on information received from Kenny that all of your concerns had been addressed when you arrived to pick up your vehicle. I had no problem picking up the phone and calling you as soon as I realized that was not the case. By now you should have received a full refund on your credit card as I agreed to do. At Granger, our policy is to always strive to do the right thing without regard to profit. We made some errors during the process, and we just want to make it right as best possible. We should have never offered to take your truck in because of the back log of work we had in the shop at the time coupled with the time constraints you were under. We also mis-quoted you for diagnosis for an air conditioner repair. Diagnosis on AC repairs can get lengthy. My advisor was not aware of the extended time required to properly diagnose. That's my fault. Both errors are being addressed and I hope the refund shows our intent was always to do the right thing. Rick Hanzelka Service and Parts Director Team Granger Office 409-883-0438 Cell 325-669-0479

1
...
47
48
49
...
95