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Grand Subaru
Bensenville, IL
3,893 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,893 reviews
January 29, 2009
I was so impressed with this dealer that I've been posting a positive review anywhere I can. You can see my review on Yelp for more details (my name is Bryan B) but I was very pleased with the enti posting a positive review anywhere I can. You can see my review on Yelp for more details (my name is Bryan B) but I was very pleased with the entire process of buying a new car at Grand Subaru. I did a lot of research and really felt like I was well-prepared for a long haggling process and underhanded dealing, but Benny's first offer was surprisingly close to what we'd hoped to pay and we were able to get exactly what we wanted for a very fair price. We could have haggled more, but I appreciated his honesty and transparency. He did talk us into upgrading our warranty, but we put a lot of mileage on our car and it was worth it to us. Maybe another dealer could have beat the price, but the experience was entirely pleasurable, we got a reasonable deal, and we feel great about our new Subaru. More
by Bryan B.
Employees Worked With
Benny Payne
October 18, 2007
I was looking for a new Subaru wrx sti . kept going into dealerships that just treated me like complete scum. just because i look young they thought that i couldnt afford a new sti. Andrzej at Grand Subaru dealerships that just treated me like complete scum. just because i look young they thought that i couldnt afford a new sti. Andrzej at Grand Subaru was different. walked up to me . shook my hand and treated me like a buyer and with respect. we spent a good hour talking about subaru performance parts and he really seems to know what he is talking about when it comes to those kind of things. i would recommend this dealership to anyone. treated right , great price and service is a+++++++++++ More
by blkRX
Employees Worked With
Andrzej M.
May 29, 2007
The salesman was a friendly enough fellow and on Internet quotes would give probably their best deal. The sales manager appeared friendly though would push you into buying the extended Gold Plus warranty an quotes would give probably their best deal. The sales manager appeared friendly though would push you into buying the extended Gold Plus warranty and throw in free maintenance to make it a better deal. Half the value of the "free" maintenance is a roadside assistance program. He was reluctant to tell you the standard warranty covered all for three years. Even with the maintenance freebie, the extended warranty is overpriced by hundreds of dollars. This would explain the willingness to drop the deductible. I reluctantly fell into that trap. Fortunately, Subaru gives you 90 days to change your mind and get back all your money on the extended contracts. Canceling the extended warranty and maintenance was somewhat a challenge in that the dealer tried for maybe 20 minutes to change my mind. I had to be direct and essentially tell then to shut up, I was canceling. On another note, when I mentioned to the sales manager I planned on taking the car to Z-tech for protective coatings, he would sell me the Protector complete package for $1600 good for seven years. I said I could get it locally for $300 with annual maintenance. He came down to $600, about market value. The sales manager also tried to get me into a higher interest loan. I pointed out that Subaru had a better deal. With this dealer, do your research, be firm, and don't buy anything more than the car and threaten to leave if they don't cooperate. More
by laf1157
