Grand Subaru

After waiting for a couple of months for the new 2012 wrx I went back to the dealership to purchase the car. The experience was as smooth as it was when I first ordered the wrx. Dan was very helpful, gave me I went back to the dealership to purchase the car. The experience was as smooth as it was when I first ordered the wrx. Dan was very helpful, gave me a good rate despite the mishap with my credit history, was very flexible wit the trade-in and stayed with me through the end even though he had to leave much earlier than when the whole buying process was over. More

I only dealt with Dan and the finance manager, but buying the car from Dan was awesome. I requested an online quote and the price they came back with blew other local dealers out of the water. I went to go p the car from Dan was awesome. I requested an online quote and the price they came back with blew other local dealers out of the water. I went to go pick up the car and no games were played the price they quoted was the exact price I paid. I will say the finance manager was a little pushy about the extended warranty (at one point he almost called me an idiot for not taking it) but I won't let his actions affect my review much, because Dan was easily the best sales person I have ever worked with. More

I have been looking to buy Impreza WRX for a while for the right price and decided to wait for when 2012 models become available to order. Last week requested a number of quotes over the internet on the c the right price and decided to wait for when 2012 models become available to order. Last week requested a number of quotes over the internet on the car and started working with different dealerships. Dan D'Andrea from Grand Subaru gave me by far the best quote. The next day I came down to the dealership and placed the order. It was the best car buying (ordering) experience I have ever had; Dan was very accommodating and honored everything he said over the e-mail, no hidden cost, no trying to sell what you do not need, no tricks, no BS. The entire process was very simple, absolutely pain free; it took about 20-30 minutes and I was on my way home. When the car arrives and I complete the transaction I will write another review. I am hopping the final process will be as smooth as it has been so far and I will be looking forward to be a loyal customer of the dealership, Dan in particular, for as long as I own a Subaru. More

I love my 2010 Subaru Impreza four door WRX, thank you for getting me into my 1st AWD sports car. The WRX is always the leader of the pack on the road unless it a STI and car looks awesome sitting or runn for getting me into my 1st AWD sports car. The WRX is always the leader of the pack on the road unless it a STI and car looks awesome sitting or running down the road. Grand Subaru worked with me for few days and spent the whole day with me to make sure I got into the car of my dreams. I have not been this happy in a car of my own in a long time. The dealer was good at keeping me informed on the deal and tried to get me the best deal and in the end when i got the keys in hand at the end of the night on the way home i hit the highway, the WRX took me for the ride of my life, and i just could not get over the power and handling with the AWD on the turns was awesome. Thank you Grand Subaru for the ride of my life. I am a Subaru owner for life now. LOVE IT. Your friend Shawn More

I recently bought a 2011 Legacy from Grand Subaru. Best car buying experience of my life. No pressure, no BS, amazing deal! My salesman Bill Nealis let me customize a build and gave me a price over the i car buying experience of my life. No pressure, no BS, amazing deal! My salesman Bill Nealis let me customize a build and gave me a price over the internet that needed no negotiation. Joe, the sales manager, got me significantly more than any other dealer offered me on my trade. They were both very patient and a pleasure to deal with over the three (!) months it took me to consummate. The finance procedure was a breeze and delivery impeccable. I cannot recommend this dealer and these people highly enough! More

went into to inquire about a used car on their lot. sales staff seemed unwilling even to talk about the car. Asked about end of year incentives and they said 'none', even though I knew their were quit sales staff seemed unwilling even to talk about the car. Asked about end of year incentives and they said 'none', even though I knew their were quite a few possibilities from reading the general Subaru website. didn't seem the least bit interested in making a sale or following up if something I was looking for became available. Overburdened? If so, just say so and make an appointment for me to return at a better time. They certainly did not appear busy as maybe only one other party was in the show room when I was there. More

I purchased this car from their website and worked with them via phone until the time of delivery. This was absolutely the worst experience from start to finish. The car was not in the condition listed o them via phone until the time of delivery. This was absolutely the worst experience from start to finish. The car was not in the condition listed on the website, they were not willing to work to get the car fixed. The vehicle had numerous body/paint problems when I owned the car. It was a newer car that I purchased. The vehicle had three nails in the tires when I went to pick it up. Had rust spots on the body that were not indicated on the condition report that they didn't even notice until I pointed it out when I purchased it. No suppport for subaru warranty work numerous wasted hours driving back and forthto get the car "serviced" only to find more of the same issues with the car. I ended up selling the car for a larger vehicle and tried to get back the money for the extended warranty I purchased and three months later still haven't gotten the money back. This is by far the worst dealership i've ever dealt with and will never do business with them again. All they want to do is sell cars they don't know the product or care about the customers. More

Got a good price on the web from them on a Forester 2.5X Premium. Came in 4 days later and test drove the Forester I was quoted on. Put a deposit down to hold the Forester. A totally painless no pressure Premium. Came in 4 days later and test drove the Forester I was quoted on. Put a deposit down to hold the Forester. A totally painless no pressure sale with the lowest price I found after a week of research on the web. No hidden charges or fees. No surprises at all. Working with Bill N. as my salesman was a pleasure. More

They no-showed 3 different times, to pick up my car and fix what was agreed on. Joe the manger, called my home and accused my family of stealing his "$300.00" pair of sunglasses from a loaner car. They d fix what was agreed on. Joe the manger, called my home and accused my family of stealing his "$300.00" pair of sunglasses from a loaner car. They drove my car through an iPass, with-out paying, 2 times. Then sold me a car they said had the "110 point inspection, everything passed at 50% or better." When actually both front and rear brakes were at less than 1MM. I contacted them to discuss this matter, and Joe laughed on the phone at me and called me a liar! Joe not only was, not willing to help me, he would not transfer me to the General Manager or dealership owner. I contacted Subaru directly, they took care of the situation!! After contacting Subaru costumer service, Grand Subaru finally contacted me to try to resolve the problem. It was already taken care of by a different dealership. The General Manager Ryan, then defended Joe on all counts! Stay Far Away From Grand Subaru!!!! More

I was so impressed with this dealer that I've been posting a positive review anywhere I can. You can see my review on Yelp for more details (my name is Bryan B) but I was very pleased with the enti posting a positive review anywhere I can. You can see my review on Yelp for more details (my name is Bryan B) but I was very pleased with the entire process of buying a new car at Grand Subaru. I did a lot of research and really felt like I was well-prepared for a long haggling process and underhanded dealing, but Benny's first offer was surprisingly close to what we'd hoped to pay and we were able to get exactly what we wanted for a very fair price. We could have haggled more, but I appreciated his honesty and transparency. He did talk us into upgrading our warranty, but we put a lot of mileage on our car and it was worth it to us. Maybe another dealer could have beat the price, but the experience was entirely pleasurable, we got a reasonable deal, and we feel great about our new Subaru. More