Grand Subaru

Great experience working with Sandy at Grand Subaru. She kept in touch without being pushy, even when it took me a while to make my decision. Always prompt with emailed responses whenever I had any questio kept in touch without being pushy, even when it took me a while to make my decision. Always prompt with emailed responses whenever I had any questions. She was happy to talk with me on the phone if I needed as well. Definitely recommended. More

I recently purchased a 2013 Subaru Outback and had a very positive experience with Grand Subaru. Sandy Jackson,internet sales was a pleasure to work with. She was responsive, respectful and reliable. She mad positive experience with Grand Subaru. Sandy Jackson,internet sales was a pleasure to work with. She was responsive, respectful and reliable. She made my buying experience easy. Thanks More

The atmosphere and selection were better than any other Subaru dealership I researched and the staff I interacted with (specifically Sandy Jackson) were extremely knowlegable, courteous, and made the entir Subaru dealership I researched and the staff I interacted with (specifically Sandy Jackson) were extremely knowlegable, courteous, and made the entire experience easy and comfortable. More

I had an excellent car-buying experience at Grand Subaru. Sandy Jackson gave me exactly what I was looking for and helped me through from start to finish. I got a great price, no hassle and Sandy was a pleas Sandy Jackson gave me exactly what I was looking for and helped me through from start to finish. I got a great price, no hassle and Sandy was a pleasure to work with. I ordered my 2013 Outback from the factory so the only time I was at the dealership was the day I picked up my new car! I would recommend Sandy Jackson and the Grand Subaru team to anyone! More

This was absolutely the best experience we had buying a car. Sandy's response time to my initial price quote request, as well as to any questions I had was exceptional. I wish we had more dealers like her car. Sandy's response time to my initial price quote request, as well as to any questions I had was exceptional. I wish we had more dealers like her, straigtforward, friendly, no hassle. The price she offered me was better than any other dealer, by quite a bit. I would recommend Sandy @ Grand Subaru to anyone looking for a car, I will buy another car fom them if the opportunity presents itself. More

I was in the market for a 2013 Subaru Outback, I was not too sure what options to get and once I figured out what I wanted, which by the way was a 2.5i Premium with Winter Package, and Moonroof Option...I s too sure what options to get and once I figured out what I wanted, which by the way was a 2.5i Premium with Winter Package, and Moonroof Option...I sent out quotes to 5 dealerships in the Chicagoland area. I went to Mid-City first, than to Evanston Subaru, than to Autobarn Subaru and finally to Grand Subaru. At first, my search/visits were primarily to get a feel of the dealership and also the pricing, but for me...service/comfort level was more important. Even if I could save a couple of hundred more at a dealership and the comfort level and service feel was not on target...I would not buy my car there. With that said, my experience at Grand Subaru overall was excellent. Normally, with the way internet is going, everyone knows what the prices are....we can even find out about the sales guys and how they are rated on reviews sites and hey....you may even be able to run some background check on some of these guys just like they run a credit check on us before we buy a car. But all kidding aside, I came in casually to the dealership...at first I was waiting for Sandy (Internet Sales Rep), but since I had to use the bathroom...I casually asked some guy who told me the bathrooms were in the back in some outhouse...i was like, umm...I know I'm at a Subaru dealership buying an Outback but I didnt realize we are camping here. But turns out they are going through a 800K expansion/upgrade of their facilities, including service department. I told Dan what I wanted and although he did not have the car available, he said he can get it for me. The price I wanted to pay was not something he could work with, but I moved up the mark just a bit and he met me there. I think I got as good of a deal as I could (or I keep telling myself that). He threw in two free oil changes (after I asked for it), and dealership gives free car washes for life (not sure how much I will use this)....I also got all season mats, trunk covers thrown in after I negotiated it in the price. The financing portion was pretty easy and no hassle. I didnt get pushed to buy extended warranty. Overall, I did not feel like I was forced to buy a car...I do not think anyone should. At the end of the day, you pay for the car...not the dealer. So if you do not like the price or anything, walk away. No one has a gun to your head.... More

This was absolutely the best experience my wife and I have had buying a car. Sandy's response time to my initial price quote request, as well as to any questions I had was phenomenal. Whether by email or have had buying a car. Sandy's response time to my initial price quote request, as well as to any questions I had was phenomenal. Whether by email or text, she would respond almost immediately. If she didn't know the answer to my obscure questions, she dug deeper, found the answer and got back to me very quickly. The price she offered me was better than any other dealer in the state of Illinois, by quite a bit. Other dealers would just stop contacting me once I told them the offer she had laid on the table. To top it all off, the day of purchase we had a flight to catch. Sandy made the paperwork process so fast and easy that we made our flight with time to spare! Throughout the entire process, Sandy was friendly, approachable and easy to work with. She worked very hard to accommodate our special requests and time constraints. I would absolutely, 100% recommend Sandy and the folks at Grand Subaru to anyone looking to purchase a new or used car. We had a wonderful experience and look forward to working with them again in the future! More

I found Grand Subaru from Truecar.com and it is certified lower price. I compared their price and it is really competitive among all the dealers! Their 2013 models have even better price than other dealers' lower price. I compared their price and it is really competitive among all the dealers! Their 2013 models have even better price than other dealers' 2012 model! And their staffs are really friendly. Sandy Jackson, an online sale manager who communicate with me, answered all of my questions in time and provided all information I needed. It is really a wonderful experience to make deal with them! I love this Legacy 2013! More

Sandy worked out a great deal for me but more important she and her manager were beyond patient as I changed my mind about 10 times during the process. No pressure from Sandy, she asked if there was anythi she and her manager were beyond patient as I changed my mind about 10 times during the process. No pressure from Sandy, she asked if there was anything she could do to help me with my decision but never made me feel like I couldn't walk away if the car wasn't right for me. I would recommend Sandy & Grand Subaru to anyone looking for a car, I will buy another car fom them if the opportunity presents itself. Thank you Sandy and Ryan! More

Buying a car over the Internet can be challenging, however I found a fantastic dealer for inter net sales! Grand Subaru was fantastic to work with Joe D was curtious and honest. The Internet price I s however I found a fantastic dealer for inter net sales! Grand Subaru was fantastic to work with Joe D was curtious and honest. The Internet price I seen was the price that I got. No hidden extras. I would without a doubt buy another car from Grand Subaru and Joe D! Thanks Joe for a wonderful buying experience. More