Grand Subaru

My husband and I checked out several dealerships and none of them came close to the price at Grand. Additionally, the responsiveness of our salesperson (Melissa) was exceptional. The buying process was smoot of them came close to the price at Grand. Additionally, the responsiveness of our salesperson (Melissa) was exceptional. The buying process was smooth and we never felt like we were being cheated or being lied to. Everyone from the finance department to management was very straightforward and honest. Although we live in the city, we will likely go back to Grand for service. More

My best car-buying experience ever, Saved $1000 by making the trip from Wisconsin. My salesperson, Chris, picked me up at the airport and brought me to the car dealership. There he spent a few hours w making the trip from Wisconsin. My salesperson, Chris, picked me up at the airport and brought me to the car dealership. There he spent a few hours with me to make the transition to a new car was smooth. Even programed my cell with bluetooth. No surprises, no last minute upcharges. Just a great exerience from a dealer and sincere salesperson that does a huge volume in sales while taking care of every customer. Only regret -wish I was 20 years younger so that I could ne bought a BRZ instead of a Forester! The Forester is great though! BR from Madison More

Melissa was great right from the first step, which was an internet inquiry about the pricing of a 2014 Subaru Forester, which was the best deal I could find, using the Costco discount. We added the bumper a internet inquiry about the pricing of a 2014 Subaru Forester, which was the best deal I could find, using the Costco discount. We added the bumper and splash guards, and picked our colors, and boom, it was special ordered. Arrived two weeks early, she set the appointment up, we can in, signed some paperwork, and boom. Done. I would highly recommend Melissa and the Grand Subaru team, who were professional, honest, and not pushy, three things lacking in the industry in general. More

Melissa was wonderful! She responded quickly to any questions we had and gave helpful details on the various cars we were interested in. She was honest and laid out all the costs. Nothing was hidden. M questions we had and gave helpful details on the various cars we were interested in. She was honest and laid out all the costs. Nothing was hidden. My wife and I could not have been more pleased with the purchase and the process of buying a car from Melissa at Grand Subaru. More

That was – BY FAR - the most pleasurable car buying experiences I have ever had. (and… yes, it may seem weird to some to see pleasurable and car buying in the same sentence). From the first time I w experiences I have ever had. (and… yes, it may seem weird to some to see pleasurable and car buying in the same sentence). From the first time I walked in the door and was escorted over to Melissa's office, to her upbeat attitude and great smile, to the efficient, thorough, no hassle business side of the transaction – Grand Subaru knocked it out of the park! It was well worth the 140 mile drive to come see you! (It took me longer to drive to the dealership than it did to leave with my first Subaru!) PS - just to let you know I am basing yesterday’s experience on the purchase of two new Porsches, a Land Rover and several American cars…. Thank You! Keep up the great work! More

From the moment I entered an inquiry online with Subaru to the time I left the dealership with my new Crosstrek I felt well taken care of. I chose Grand Subaru because of the way Melissa Distel communicat to the time I left the dealership with my new Crosstrek I felt well taken care of. I chose Grand Subaru because of the way Melissa Distel communicated with me over the internet. She took me step by step and made great recommendations so that I was able to purchase exactly the car I wanted. When we finally met to finalize the purchase i fond Melissa and the entire dealership businesslike yet friendly. The process of this car purchase was comfortable and fun from beginning to end. Thank you Grand Subaru! More

Very responsive. Best quote delivered within an hour. Melissa was quick to follow up on questions and is very knowledgeable of the vehicle and options. No hassle process. Vehicle waiting for us to test Melissa was quick to follow up on questions and is very knowledgeable of the vehicle and options. No hassle process. Vehicle waiting for us to test drive when we arrived at the dealer. Relatively quick paperwork process. Could have done without the extended warranty sell process by the credit guy but that's pretty much standard in my experience. More

I would highly recommend Grand Subaru when buying a car. I had been to 3 other Subaru dealerships before coming to Grand and everyone had me believing that besides having to order and wait 3 months for a 20 I had been to 3 other Subaru dealerships before coming to Grand and everyone had me believing that besides having to order and wait 3 months for a 2014 Forester XT Touring, I would have to pay full price. One dealer did drop to $500 over invoice when he had a XT Touring on the lot but Melissa and Ryan blew everybody out of the water, literally! It just happened that after I ordered with Grand, a dealer received a XT Touring in the color I wanted with most of the options I wanted but I did not have the heart to tell him I had ordered a vehicle or the price I paid. Besides the price, I can honestly say that this purchase was painless! Melissa and Ryan treated me extremely well and made my purchase a pleasant experience. Once again, I would highly recommend Grand Subaru when buying a car! More

Great dealership! A pleasure to do business with. Chris was VERY knowledgable, took his time, and most importantly in this day and age of smartphones...paid attention to us and our needs/questions instead was VERY knowledgable, took his time, and most importantly in this day and age of smartphones...paid attention to us and our needs/questions instead of his phone!. We also received the BEST price on our new Crosstrek and I did lots of research before purchasing. We know you always feel like you were ripped off when buying a new car, but we felt pretty good about the price received. Grand Subaru was not the closest Subaru dealer to us, but the extra miles for the service/price we received was worth the drive. More

Best experience with a dealership so far! Everyone there was friendly, and the facilities are very nice! I did not feel like I was playing the "buying a new car game". Everything was very direct, and felt was friendly, and the facilities are very nice! I did not feel like I was playing the "buying a new car game". Everything was very direct, and felt I had gotten the best deal around after dealing with 3 other Subaru dealerships. I would recommend this dealership any day! More