Grand Subaru

Grand Subaru = Grand Experience Buying a new car is a hassle. With Grand the price was the best. The Sales team was kind and attentive. Great dealership, Great Car, Great Experience. Buying a new car is a hassle. With Grand the price was the best. The Sales team was kind and attentive. Great dealership, Great Car, Great Experience. More

Friendly, professional, helpful, and knowledgeable! Second time working with Chris on another WRX online, just as great as the last time! Super polite and helpful. Didn't end up able to pick up the Second time working with Chris on another WRX online, just as great as the last time! Super polite and helpful. Didn't end up able to pick up the one I really want, but not because Chris didn't try very hard to help me out! Was simply because my budget was too restrictive. Highly recommend them, especially for online sales through Chris. More

Amazing Experience, Best Car Salesman Ever We had Mike Slotwinski as our car salesman, and we have never had a better experience. No lies, not annoying, no bs, unlike most salesman. Gave us a g We had Mike Slotwinski as our car salesman, and we have never had a better experience. No lies, not annoying, no bs, unlike most salesman. Gave us a good deal and didn't waste our time. Extremely kind and cool man. Definitely recommend this man to anyone who wants a subaru in the Chicago area, worth the drive. More

Best Subaru Dealer in Chicago land area Purchased a car from here got a fair trade in offer and a fair price on a used car they have a great selection of used cars and Mark Hoen was great wa Purchased a car from here got a fair trade in offer and a fair price on a used car they have a great selection of used cars and Mark Hoen was great was like buying a car from one of my friends if intrested in buying a used Subaru go here for sure and ask for Mark More

Great Service Just wanted to say how pleased i was dealing with your service dept on 16 Aug . even though we bought our Impreza at Gerald & were Happy with the purc Just wanted to say how pleased i was dealing with your service dept on 16 Aug . even though we bought our Impreza at Gerald & were Happy with the purchase,I was going to change my oil. on the car,i went to Grand to get oil, & parts, The parts guy was late getting there to open, that happens ,anyway Joe Bednarek was very helpful, i waited awhile but he kept trying to open up parts room, finally the parts guy came to open up, Without me asking Joe gave me the parts at cost, which was real nice of him to do, well Joe i said id write a compliment , sorry it took so long, if i need anymore parts i know where to go. even though i bought the car at Gerald its kinda far to drive from my house to Naperville, And as far as Schaumburg Subaru goes ,ill never set foot in that dump again, another story, To the management team at Grand please recognize Joe for his upstanding service, thats what keeps repeat customers.... sincerely Bob Petersen Streamwood Ill More

Purchase of new Subaru Outback Mike Slotwinkski, Internet Sales Manager, was friendly, professional, and knowledgeable. His presentation was very low key, and we soon arrived at a f Mike Slotwinkski, Internet Sales Manager, was friendly, professional, and knowledgeable. His presentation was very low key, and we soon arrived at a friendly deal. The Grand Subaru price was at least $2,000 less than the one from Gerald Subaru. Mike gave a thorough run thru for my wife at delivery. I feel confident that if we have any problems or questions in the future, Mike will be our reliable and understanding contact. The only unfavorable comment might be related to the hour wait before we could get into the office to complete paperwork. No explanation was given as to why we had to wait so long, but it didn't sour the experience of purchasing our beautiful new car. I'd recommend Grand Subaru to a friend. More

Laid back car buying experience We were so pleased with our cars and car buying experience....did not feel much pressure and absloulety LOVE our new outback!! This is our third vehic We were so pleased with our cars and car buying experience....did not feel much pressure and absloulety LOVE our new outback!! This is our third vehicle purchased from Grand Subaru. More

Best Car Buying Experience After a poor visit to Evanston Subaru, I found this dealership. From the first email on, I knew this dealership was all about customer service and the After a poor visit to Evanston Subaru, I found this dealership. From the first email on, I knew this dealership was all about customer service and they were willing to bend over backwards to get the deal done. I walked in the dealership at 8 PM on a Thursday and Joe D'Andrea and Chris Czaja stayed with me until after 9pm and Chris delivered the car to me next day after the car was PDI. The one thing that stands out to me about Joe D'Andrea is his honesty. I originally was about to buy a Toyota and they of course gave me my credit score. However when my credit was run by Joe my credit was actually 30 points higher which qualified me for an even better rate. If you are looking for a Subaru dealer in Illinois, don't bother shopping around. Go see Joe D'Andrea the sales manager at Grand Subaru and Chris Czaja Internet Sales Manager, they will give you the best price first with no games. More

Picked up an STI Went to Grand Subaru to check out their STIs. Ended up leaving with a used STI. Mason was awesome and helped out the entire time. Overall it was a gre Went to Grand Subaru to check out their STIs. Ended up leaving with a used STI. Mason was awesome and helped out the entire time. Overall it was a great time there. More

Our 'Go To' place for buying a car Before we bought our first Subaru, a new 2009 Outback, at Grand Subaru, I first got several online quotes from several other Subaru dealers. Grand off Before we bought our first Subaru, a new 2009 Outback, at Grand Subaru, I first got several online quotes from several other Subaru dealers. Grand offered the lowest price and didn't tack on a bunch of questionable fees or other expenses. When shown Grand Subaru's price, the other dealers weren't willing to match it or negotiate, so we went to Grand Subaru. In person, the salesman was friendly, helpful, upfront, and we felt honest with us - a very pleasant buying experience! Based on that positive experience, when we needed to replace the 2009 (due to it being totaled in an accident), we didn't bother with other dealers but went straight to Grand Subaru. Again, we felt that the salesman and other staff were fair and upfront with us. Our salesman offered us an amazing deal on a new 2014 Outback with Premium upgrades! but since I object to tinted windows and leather seats, I really wanted a base model and there were no more base 2014s available. We went with a base 2015 and feel we paid a fair price for it. Before arriving at the dealership to select a car this time, I called and made an appointment with our salesman because I knew it would be busy on Saturday morning and we had time constraints. I expected that he would work with us exclusively until we had all our questions answered, test drove a car and accomplished what we wanted to accomplish. However, it turned out to be a very busy morning with many people asking for our salesman's assistance, so we ended up waiting quite a bit over the course of the time we were there. Maybe my expectations were unrealistic - we don't buy cars frequently, so I don't know what standard practice is. After that first time, our salesman spent as much time with us as we needed each time we returned through the decision making process, each successive time on a weekday when it was less busy. He was helpful in trying to locate the base model we wanted, didn't try to sell us upgrades we didn't want, and although he offered the typical weather protection protection packages, he wasn't pushy and accepted our 'no' the first time. He also did a great job staying in contact with us during the entire process through email which we indicated was our preferred mode of communication and he provided his cell phone number so I always felt I could get a hold of him if I needed to. Another plus - both times buying cars at Grand Subaru, the salesmen were respectful of me (a woman), including me in all discussions, making sure all my questions were answered and concerns addressed. I have dealt with other dealerships where the salesman talked mostly to my husband as if I wasn't important. That was not my experience at Grand and I wouldn't hesitate to buy a car from them on my own if need be. More