Grand Subaru

Great Dealership, Great Price's, Great People!! Contacted Several Subaru dealerships on internet for a 2014 Outback with a particular set of options. All dealerships answered with an internet price Contacted Several Subaru dealerships on internet for a 2014 Outback with a particular set of options. All dealerships answered with an internet price, but Grand beat them all with the first price quoted. Once I started dealing with Chris the sales person I felt like i was talking with family. We negotiated deeper discounts and sealed the deal. John in finance was also a pleasure to deal with. No high pressure techniques to sell additional vehicle packages. He also explained everything I needed to know. I would recommend this dealership and internet sales person to anyone listening to me. More

Don't Just Test Drive I made the mistake of not driving the Crosstrek under everyday conditions instead of the smooth roads around the dealer since city streets have tons o I made the mistake of not driving the Crosstrek under everyday conditions instead of the smooth roads around the dealer since city streets have tons of potholes. This would have made me adjust my seat and take better note of the lack of headroom, which there should be plenty of considering I am only 5'2". They allowed me to trade in that vehicle for another and stated they were taking a loss. They never gave me any paperwork showing options on either, but I do know the requested remote start was never added and without a breakdown of what was in the purchase price I can't say I wasn't charged. I requested a breakdown right after paying the difference in purchase price and a week later have nothing in writing, only a phone call that would offer no proof. After waiting for slips of papers that never appeared I feel taken advantage of. More

Great Experience! Chris Czaja and the rest of the team at Grand Subaru made the car buying process much better than I had ever anticipated! Chris quoted a price on my 2 Chris Czaja and the rest of the team at Grand Subaru made the car buying process much better than I had ever anticipated! Chris quoted a price on my 2015 Forester that was far below any other dealership in the area, and worked with me to secure that vehicle. He was available to answer all the questions that I had during the entire process (which were numerous). Once my vehicle arrived at Grand Subaru, we set up an appointment to take delivery. The finance team at Grand was able to secure financing at a great rate and gave a fair price for our trade in as well. I could not be happier with my purchase, or with the service that we received at Grand Subaru! Thank you for everything! More

Great to deal with!!!! Melissa was wonderful to deal with through the whole buying process. I recommend this dealer to all of my friends. We flew from New Mexico. Melissa was wonderful to deal with through the whole buying process. I recommend this dealer to all of my friends. We flew from New Mexico. More

Great Price was Great! Lowest price I could find. They quoted me a finished out the door price and stuck to it. No Games. Milissa in internet sales was real Price was Great! Lowest price I could find. They quoted me a finished out the door price and stuck to it. No Games. Milissa in internet sales was really nice and funny. I would defiantly recommend them to everyone. More

Fantastic Buying Experience After contacting a few other dealerships and visiting a few others that were not very easy to work with I by chance contacted Melissa Distil and Grand After contacting a few other dealerships and visiting a few others that were not very easy to work with I by chance contacted Melissa Distil and Grand Subaru in Bensenville. She answered all my questions and came back with to me with the best price I could find anywhere on a 2014 Crosstrek. She was able to order me a vehicle direct from Subaru with all of the options I wanted for a far better cost than lesser equipped vehicles. I could rave about how good the price was on this car but the service was even better. Every email I sent was answered quickly and the whole buying process was so much better than having to haggle. After the car arrived I met Melissa in person and she was very nice and although she had to do her job to sell extras she was not pushy at all. When we finished up with her we met with Felix for the financing and he was also really easy to work with. He got us a great rate on the loan. We then met with Melissa again and she explained how to work everything in the car and we were on our way. I cannot recommend this place highly enough! Thanks to Melissa and Felix, we had a great buying experience, got a great car, and didn't break the bank. A+++++++++++++++++++ More

Excellent Customer Service, Excellent Price - Chris Czaja I recently bought a new Subaru Impreza at Grand Subaru. Chris Czaja helped me and I have to say that he has been the best car salesman I have ever dea I recently bought a new Subaru Impreza at Grand Subaru. Chris Czaja helped me and I have to say that he has been the best car salesman I have ever dealt with. I got a fair value for my trade-in, a very good price on my new Subaru, and most importantly Chris provided me with an excellent customer service and an excellent overall experience. I would really recommend Grand Subaru and especially Chris Czaja if you are looking to get a new car. More

Friendly and straight forward I first talked to Melissa Distel about getting a new crosstrek on May 5. She said they had just sold most of their models and only a few were left, no I first talked to Melissa Distel about getting a new crosstrek on May 5. She said they had just sold most of their models and only a few were left, none of which is what I wanted. By the end of the week she let me know when the Crosstrek I wanted would be in. There were a few delays with trying to trade with the car but I was updated frequently about the status of the car and the new eta. I used true car to verify I was getting the lowest price via internet sales. More