Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Our visit to Grand Subaru was a wonderful experience. When we arrived, my wife and I spent a good amount of time looking at their selection of used vehicles, and not once were we bothered by a used car s When we arrived, my wife and I spent a good amount of time looking at their selection of used vehicles, and not once were we bothered by a used car salesman. When we had enough of that, we went inside and were introduced to Sandy. She was friendly, knowledgeable and helpful right from the start. She didn't try to "close the sale" as we've had happen in other dealerships. She worked with us on our trade, the actual selection of the vehicle that was best for us, and was the single point of contact throughout the process. I highly recommend Grand Subaru, Sandy Jackson, and Subaru. More
nice used cars Seems like they carry nice used cars that are in good shape and look good too. Nice place inside and out , and was able to walk around freely Seems like they carry nice used cars that are in good shape and look good too. Nice place inside and out , and was able to walk around freely More
After driving many used SUV's from used car lots I came across this 2002 Blazer with low milage. As expected with a car that old there were a few cosmetic flaws but it has been two three weeks now and came across this 2002 Blazer with low milage. As expected with a car that old there were a few cosmetic flaws but it has been two three weeks now and I am very happy with the SUV, the dealership and the sales person who all yook good care of me and hagled price until we were both happy. More
Would I recommend this dealer and this sales person? YES, YES, AND MORE YES. Sandy was great to deal with, friendly, courteous, and very very helpful. It took me a long time to decide because I prefer YES, YES, AND MORE YES. Sandy was great to deal with, friendly, courteous, and very very helpful. It took me a long time to decide because I prefer to deal with more local businesses. But the price made it very worthwhile to take a Megabus to Chicago, from near Iowa City, IA. I spoke with Sandy many times with questions and she was very patient with me. When I got there she was then very accommodating and attentive. I should add that everything about the car was as promised. I got the exact car I wanted. Now that I've driven the car several days I have already recommended Grand Subaru and Sandy Jackson to many of my friends. – Peter Feldstein More
After deciding that a new Forester was the car for me, I started checking with various local dealers. I was considering going through another dealer when Sandy contacted me with an amazing price. Basically, started checking with various local dealers. I was considering going through another dealer when Sandy contacted me with an amazing price. Basically, Sandy and Grand Subaru were able to sell me a Forester a trim level higher with a couple added accessories for less than the price that the other dealer was offering for a lower trim level. My new car was originally scheduled to be delivered in about four weeks, but they were able to bump up the delivery time to just about a week. Working with Sandy was great. She was friendly and easy to work with despite my sending her what must have been annoying questions nearly every day about this or that minute concern. She never gave me the hard sell that still seems so prevalent with many other dealers and both myself and my fiance felt very comfortable purchasing a new Forester from her. I wanted to play with the Nav system and make sure that some gear that I need to lug around for work would fit. Sandy arranged for me to spend some time just sitting in a Forester loaded the way I wanted mine so that I could push buttons and load gear cases in and out. This was a huge help in making my decision of what car I wanted and where to purchase it. Also, after checking around with various local and online lenders, I had secured a loan from my own bank with a really good rate. Grand Subaru was able to beat that rate through my own bank. All in all a great car buying experience for a great car and when my fiance is ready to look for a new car, Grand Subaru and Sandy will be the place we start. More
I'll start by saying this...Sandy Jackson at grand Subaru made the process of buying a new car as painless and enjoyable as possible. Having had the bad memories of purchasing my first new car and thi Subaru made the process of buying a new car as painless and enjoyable as possible. Having had the bad memories of purchasing my first new car and thinking of the horror stories others have told me, I was a little nervous to decide to go through the process again, however the sales associates at Grand Subaru seemed to take a "low pressure" approach to selling so it made me feel very at ease with every aspect of the transaction. They were willing to work with me and understood my needs and knew what I was looking for in a vehicle so they didn't try to sell me a bunch of extras that I really didn't need. They respected the fact that I was concerned with my budget so the fact that they didn't try to pressure me into anything makes it easy for me to give them four stars across the board. They're friendly and knowledgable and I wouldn't hesitate to recommend them. When I'm back in the market and ready to purchase again, I'd definitely go back. More
I HAD THE MOST ENJOYABLE EXPERIENCE PURCHASING A NEW SUBARU AT GRAND SUBARU IN BENSENVILLE. I PURCHASED MY CAR ON LINE AND MELISSA DISTEL WAS THE INTERNET SALES MANAGER THAT ASSISTED ME IN ALL MY QUEST SUBARU AT GRAND SUBARU IN BENSENVILLE. I PURCHASED MY CAR ON LINE AND MELISSA DISTEL WAS THE INTERNET SALES MANAGER THAT ASSISTED ME IN ALL MY QUESTIONS, CONCERNS, AND WAS MOST HELPFUL DURING THE BUYING PROCESS. WITH EMPLOYEES LIKE HER I CAN SEE WHY GRAND SUBARU IS THE PLACE MOST PEOPLE BUY THERE NEW SUBARUS. IT WAS A VERY ENJOYABLE REWARDING EXPERIENCE. PAT GLEN ELLYN, IL. More
What a great experience! I never ever thought I'd buy a car via the internet!! Everything went as promised and I couldn't be happier with my new Forester. I would highly recommend Grand Subaru buy a car via the internet!! Everything went as promised and I couldn't be happier with my new Forester. I would highly recommend Grand Subaru to anyone who is looking for a fair price, great customer service, and a fantastic car! Also, special thanks to Melissa for meeting all of my expectations. Thank you Grand Subaru! Marty Clark More
Sandy Jackson was great to work with and I got an unbeatable price. My overall experience would have been great except for the trade-in process and offer. I believe I was low-balled and my car wasn't unbeatable price. My overall experience would have been great except for the trade-in process and offer. I believe I was low-balled and my car wasn't considered for the above average condition it was in. I don't even think the appraiser looked at it, just looked at auction prices for average cars with miles ranging from 16,000 to 70,000 more. You should know they do not look at Edmunds or Kelly Blue Book. Thanks to Sandy though, he did meet me in the middle of the trade-in offer range so that was good. Just kind of brought down the excitement of getting my first new car. Anyway, I do highly recommend Grand Subaru for purchasing a new subaru and highly recommend working with Sandy Jackson. As for trading in your car, it's up to you, but realize you will get a printout with low numbers that may not match your car's condition and also can't even tell if it was your car they looked up. If you just want to get rid of your car and don't care though, go for it. It's definitely worth the price they get you for a new car! All in all, I highly recommend getting a new car though Grand Subaru and to specifically work with Sandy Jackson to get it! More
I was looking for a new car and the XV crosstrek was just what I was looking for. So using email I asked several dealers for quotes for their best price. Sandy Jackson immediately emailed me the best price b what I was looking for. So using email I asked several dealers for quotes for their best price. Sandy Jackson immediately emailed me the best price by far. I was impressed with the qoute and after test driving the car I was ready to buy. The quote didn't change when I went to the dealer, no bait and switch here, I got a fair price for my trade in so I pulled the trigger and I couldn't be happier. I would give Sandy Jackson and Grand Subaru my highest recommendation to anyone looking for a new car. More