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Grand Subaru
Bensenville, IL
3,949 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,949 reviews
January 06, 2015
Outstanding inventory, outstanding price We were looking for a Subaru that was very hard to find. After searching dealerships in our area that had the vehicle we wanted, in the color and tri We were looking for a Subaru that was very hard to find. After searching dealerships in our area that had the vehicle we wanted, in the color and trim we desired, Grand Subaru was the only one well below invoice price. From our first contact straight through the sale, communication and customer service was top-notch! We went in on a Saturday, and they were busy, so it took some time to complete our purchase, but it was painless. I highly recommend this dealership, and our sales rep - Chris Czaja! More
by mattkoyak
Employees Worked With
January 05, 2015
Will buy again from Grand Subaru This was my first time buying a Subaru. Visited a local dealer for a test, but was largely ignored afterwards. Learned this dealer from a Subaru forum This was my first time buying a Subaru. Visited a local dealer for a test, but was largely ignored afterwards. Learned this dealer from a Subaru forum and sent out an email for a quote. The internet sales person responded promptly with a reasonable price. After a few rounds of emailing back and forth, a deal was reached with both sides satisfied. Waited a few weeks before the 2015 outback arrived. Really impressed with Mason and his manager Dan for their professionalism in handling the sale aside from getting the best price in my area. Would definitely buy again from them. More
by Rick
Employees Worked With
Dan D'Andrea, Mason Lies
January 02, 2015
Great experience Chris,my salesmen was great welcomed us in no haste and got the deal done, very customer orientated, and they will work with you in all sercomestances Chris,my salesmen was great welcomed us in no haste and got the deal done, very customer orientated, and they will work with you in all sercomestances More
by Robert
Employees Worked With
December 31, 2014
Second time out of state buyer I have purchased 2 STIs from Grand and recommended them to my buddy to purchase his WRX. We both make the drive from Michigan simply because it is com I have purchased 2 STIs from Grand and recommended them to my buddy to purchase his WRX. We both make the drive from Michigan simply because it is completely worth it. I have dealt with Joe for both of my new vehicles. This past time Steve walked me through the entire process at the dealership and took the time out in the cold, staying late after closing to make sure I had help setting up the car just how I wanted it for my drive back to Michigan. I will be returning to Grand for my future purchases. More
by je2je2
Employees Worked With
Joe D'Andrea, Steve Penrod
December 31, 2014
Great people, good service. If you are looking for a Subaru be sure to visit Grand Subaru in Bensenville and ask for Chris. There were no questions that he does not know how to If you are looking for a Subaru be sure to visit Grand Subaru in Bensenville and ask for Chris. There were no questions that he does not know how to answer. More
by anga
Employees Worked With
December 31, 2014
Courtesy every step of the way From almost 7 years I am using they service. Very friendly, knowledgeable staff. I just bought new Subaru Crosstrek 2014. This is my fourth Subar From almost 7 years I am using they service. Very friendly, knowledgeable staff. I just bought new Subaru Crosstrek 2014. This is my fourth Subaru and second car from this Dealership. More
by anga
December 30, 2014
Steve = good priced subies Without Steve I would of not bought my 2012 black WRX. He knew a lot and did not have a problem finding the best subaru for the best price! Also very Without Steve I would of not bought my 2012 black WRX. He knew a lot and did not have a problem finding the best subaru for the best price! Also very welcoming atmosphere! More
by BlackRex12
Employees Worked With
Steve Penrod
December 28, 2014
Ordering a new Subaru Chris was amazing and very helpful in ordering our new car. When the car came in he helped us with programming Bluetooth and reviewed all functions of Chris was amazing and very helpful in ordering our new car. When the car came in he helped us with programming Bluetooth and reviewed all functions of our forester. More
by iwona
Employees Worked With
December 27, 2014
worth the travel! We flew from New Orleans to Chicago to get our new Forester and it was well worth it! Best experience I've had with a dealership! And Chicago is such We flew from New Orleans to Chicago to get our new Forester and it was well worth it! Best experience I've had with a dealership! And Chicago is such an awesome place! We'll be back again for another vehicle definitely! More
by rebecca.matherne
Employees Worked With
Melissa Distel
December 27, 2014
Wonderful customer service We went through the Costco auto buy program and Chris worked with us and made sure we were happy with our choice. He went out of his way to get us the We went through the Costco auto buy program and Chris worked with us and made sure we were happy with our choice. He went out of his way to get us the car we wanted with the features we wanted included on it even though it meant getting it from another dealership. When we did get the car, he went over every aspect of the car and made sure we were comfortable with it before we drove it away. Chris had great customer service and was by far the nicest salesman we have dealt with in a long time when going to buy a car. More
by Taurus32
Employees Worked With
