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Grand Subaru

Bensenville, IL

5.0
3,864 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,864 reviews

September 08, 2014

Worst experience After 7 hours felt like I was raked over the coals. Car was filthy and service was poor. I will never buy another car from this dealer nor will I buy More

by Czilligen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 09, 2014 -

Grand Subaru responded

We’re sorry to hear you were not pleased with your recent visit and car shopping experience at Grand Subaru. Our number one goal is to provide our customers with excellent customer service, so we’re disappointed to hear you were not completely satisfied and we would like to speak with your regarding these issues. Please feel free to give me a call at your earliest convenience so we can address any concerns. Thank you for the feedback and I look forward to your call. Ryan Drouin, General Sales Manager, (630) 595-0250

September 08, 2014

Love my new car!! Walked in and the Dan and Mike helped me from start to finish in purchasing my new Forester. Really made the overall experience easy and pleasant. F More

by pesposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan D'Andrea, Mike Slotwinski
Sep 09, 2014 -

Grand Subaru responded

Thank you for the great feedback on your car buying experience with Dan and Mike! We hope you're loving your new Forester, and appreciate your business and recommendations. Please let us know if there's anything else we can help you with now or in the future!

September 08, 2014

Grand Subaru = Grand Experience Buying a new car is a hassle. With Grand the price was the best. The Sales team was kind and attentive. Great dealership, Great Car, Great Experience. More

by subaruforester123456789
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 08, 2014 -

Grand Subaru responded

We're so glad to hear you had a great experience with our sales team! Thank you for your business and feedback and we look forward to working with you again in the future!

September 05, 2014

Friendly, professional, helpful, and knowledgeable! Second time working with Chris on another WRX online, just as great as the last time! Super polite and helpful. Didn't end up able to pick up the More

by corey.maps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 05, 2014 -

Grand Subaru responded

Thanks so much for the great feedback on Chris and your buying experience. We're so sorry to hear you didn't get into your first choice of car, but we hope you're loving your new WRX just as much! As always, please don't hesitate to give us a call if there's anything else we can assist you with now or in the future!

September 05, 2014

Amazing Experience, Best Car Salesman Ever We had Mike Slotwinski as our car salesman, and we have never had a better experience. No lies, not annoying, no bs, unlike most salesman. Gave us a g More

by Patel3539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Slotwinski
Sep 08, 2014 -

Grand Subaru responded

Thank you very much for the great feedback on Mike and the rest of your car buying experience! It was a pleasure working with you, and we appreciate your business and great review! Please let us know if there is anything else we can help you with, and we hope to work with you again in the future!

September 04, 2014

Best Subaru Dealer in Chicago land area Purchased a car from here got a fair trade in offer and a fair price on a used car they have a great selection of used cars and Mark Hoen was great wa More

by Daniel k Fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hoen
Sep 04, 2014 -

Grand Subaru responded

Thank you, Daniel for the great feedback on Mark and your recent car buying experience with us! Please feel free to give us a call if there is anything else we can help you with now or in the future! We appreciate your business and referrals and hope to see you again!

September 04, 2014

Great Service Just wanted to say how pleased i was dealing with your service dept on 16 Aug . even though we bought our Impreza at Gerald & were Happy with the purc More

by MASTIFF01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2014 -

Grand Subaru responded

Bob, thank you for taking the time to share your feedback with us! We're very happy to hear that Joe was able to provide you with great customer service and represent our service department is such a positive way. Please don't hesitate to stop by or give us a call if there is anything else we can assist you with, and we hope to work with you again in the future!

September 03, 2014

Purchase of new Subaru Outback Mike Slotwinkski, Internet Sales Manager, was friendly, professional, and knowledgeable. His presentation was very low key, and we soon arrived at a f More

by David Kresl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone named John did paperwork., Mike Slotwinski
Sep 04, 2014 -

Grand Subaru responded

Thank you, David, for the valuable feedback. It's greatly appreciated and we're glad to know you enjoyed working with Mike. Please don't hesitate to give us a call if you would like to speak with us about the wait. We certainly did not mean to make you feel as if you weren't our top priority. Thank you again for your business and recommendations. We hope you're loving your new car, and we hope to work with you again in the future!

August 31, 2014

Laid back car buying experience We were so pleased with our cars and car buying experience....did not feel much pressure and absloulety LOVE our new outback!! This is our third vehic More

by kradzi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe D'Andrea, Mason Lies, John Gallo
Sep 02, 2014 -

Grand Subaru responded

Thank you for the great feedback and your continuous business and support! We're so glad to hear you're loving your new Outback and had a great car buying experience. Please don't hesitate to call if we can help with anything else!

August 31, 2014

Best Car Buying Experience After a poor visit to Evanston Subaru, I found this dealership. From the first email on, I knew this dealership was all about customer service and the More

by jsymeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe D'Andrea
Sep 02, 2014 -

Grand Subaru responded

Thank you for the valuable feedback! We're glad to know that you were impressed with Joe and Chris and that they were able to provide you with an excellent experience. We appreciate your business and hope to work with you again in the future. Until then, please feel free to give us a call if there's anything else we can help you with!

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