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Grand Prize of Nanuet

Nanuet, NY

3.9
834 Reviews

32 Route 304

Nanuet, NY

10954

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Showing 834 reviews

September 07, 2017

Always a pleasant experience Love dealing with everyone at grand prize! It makes going for a car service not so bad. I got a ride home from a super nice guy and 2 hours later I wa More

by Monkeygmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 08, 2017 -

Grand Prize of Nanuet responded

Thank you for leaving us your review. I’m happy to hear that you were pleased with the service you received from us. Thank you for continually choosing Grand Prize Chevrolet Cadillac Buick GMC for your vehicles’ service needs. Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

September 07, 2017

Professional and fair Excellent feedback. Clear description of what to expect. Very professional. Jim k is very easy to talk to and very helpful. Worked to give me the bes More

by Lindamenzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim kolbernick
Sep 08, 2017 -

Grand Prize of Nanuet responded

Thank you Linda for this awesome review! Happy to see and hear that your visit with Jim was excellent and we look forward to seeing you again! Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

September 06, 2017

Dead battery The young man who came out to start my car was very friendly and efficient. When I arrived at the dealer to have them check my car it was handled very More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kobernick
Sep 07, 2017 -

Grand Prize of Nanuet responded

Thank you for taking the time to submit this amazing feedback. Glad to hear that you were impressed with James and with the service we offer here at Grand Prize Chevrolet Cadillac Buick GMC. If there is anything more we can do for you, please come back and see us any time! Take care! Be well, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

September 06, 2017

Always dependable and reliable I have bought many cars and trucks from them and always found them to be reliable dependable and willing to try to please the customer More

by Surburban # 10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 07, 2017 -

Grand Prize of Nanuet responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Be well, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

September 03, 2017

John-the manager was rude Caught John in a lie about the price of a vehicle after being quoted $2k less the day prior at the same dealership. He then rushed us out, told us he More

by Rfader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris was great. John was terrible.
Sep 05, 2017 -

Grand Prize of Nanuet responded

I am sorry to hear about your experience. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about this and address the situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

Sep 08, 2017 -

Rfader responded

I called Bill based on his response to my review here. I left him a voice message and it is now day 4 and still no response...this is pretty indicative of the emphasis they place on quality customer service. We will be taking our business elsewhere. Too bad too, considering our family is in the market to buy 5 cars this month....

September 03, 2017

My New Cadi After having seven GM model cars over the years, the last two being Cadillac CTS', I felt it was time for another new one so I went to Grand Prize in More

by Billy of Blauvelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lysiak, Solomon Faizi, Ed Sullivan, and Rosealia in finance
Sep 05, 2017 -

Grand Prize of Nanuet responded

Congratulations on your new Cadillac CTS, Bill! Thank you for providing us with feedback regarding your recent visit. We really appreciate the great review and comments. We are very glad to hear that your experience with our team has been very positive. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

September 02, 2017

Service Very professional and courteous. Laura was excellent in her understanding of the situation. She understood my frustrations and was more than professi More

by Steven Diamond
Customer Service
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 05, 2017 -

Grand Prize of Nanuet responded

Hi Steven and thank you for this great review! I’m excited to hear that Laura took care of you! She is a great asset and we appreciate all she does. Thank you again and we hope to see you again in the future. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

September 02, 2017

Easy in and out I HAD A 12:00 SCHEDULED APPOINTMENT. THERE WAS NO TRAFFIC SO I ARRIVED AT 11:30. I WISKED IN AND MY CAR WAS TAKEN CARE OF IMMEDIATELY. I WAS BACK IN M More

by Robert Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 05, 2017 -

Grand Prize of Nanuet responded

Thanks for the outstanding review, Robert! I’m very happy to hear that your service was completed in a timely manner! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

September 01, 2017

Excellent I love Grand Prize and will only purchase my cars from them. Excellent service and customer service. They are the best. Everyone is so nice. More

by N1ch0las
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sommers
Sep 05, 2017 -

Grand Prize of Nanuet responded

Thank you for your business and this review, Nicholas. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

August 31, 2017

Great service. As usual. Always get prompt, first class and friendly service. Have been associated with this dealership for over 20 years and have never had a problem with the More

by Happy client.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Laura, Kevin, Walter.
Sep 01, 2017 -

Grand Prize of Nanuet responded

Thank you so much for the great review of your experience at our dealership. We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 20 years and we look forward to the next coming years! We truly thank you again and we'll see you again soon! Respectfully, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

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