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Grand Prize of Nanuet

Nanuet, NY

3.9
834 Reviews

32 Route 304

Nanuet, NY

10954

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Showing 834 reviews

December 01, 2017

Great Experience Working With Rich Santana It was a pleasure working with Rich Santana. He was patient and very detail oriented. He knew everything about the vehicle I was interested in. More

by MeredithB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Santana
Dec 04, 2017 -

Grand Prize of Nanuet responded

Meredith, I sincerely thank you for going out of your way to write this review about Rich. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

November 30, 2017

Ready to work with I spent some time with my salesperson Joe Levine while test driving and then buying the chevy Cruze redline edition. He was professional and knew the More

by Itamar J Yeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Levine
Dec 04, 2017 -

Grand Prize of Nanuet responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

November 30, 2017

Service Department Tony Circelli and his service department went above and beyond to make me a satisfied customer dealing with manufacturing issues! Tahoe detailed perf More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Circelli
Dec 04, 2017 -

Grand Prize of Nanuet responded

Hello Steve and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tony was there to provide you with such exceptional service! Thank you again and congratulations on your new car! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

November 29, 2017

repair I brought my 2014 impala in for service. The work was finished on time and complete. the car was clean and in perfect condition when i picked it up. More

by ed1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 30, 2017 -

Grand Prize of Nanuet responded

Thank you for this great 5-star review! We are so happy to hear that our service department was able to take care of your Impala quickly and efficiently. We pride ourselves on providing nothing but the best for our customers! Happy driving and we look forward to assisting you again in the future. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

November 25, 2017

Pleases My first oil change was done we wee satisfied and would recommend this service to friends. Everyone was friendly and helpful. Waited for the car More

by Grandma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura
Nov 28, 2017 -

Grand Prize of Nanuet responded

Thank you for the review! We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

November 23, 2017

Great Service They gave me the right part for my car even though I thought it needed another part that was totally wrong. Save me a great deal on money to my satisf More

by irv's car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. James Kobernick
Nov 28, 2017 -

Grand Prize of Nanuet responded

Thanks for the great feedback! We're very happy that James was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

November 20, 2017

Informative, courteous, friendly, helpful My experience at Grand Prize was a positive one. My salesman was very helpful in assisting me in choosing my car. He was very thorough in explaining More

by Mary50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Santana
Nov 28, 2017 -

Grand Prize of Nanuet responded

Mary, we love hearing about customers who have a great experience and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

November 20, 2017

Car needs service Laura is always my go to person, she is caring and compassionate and very knowledgeable. I appreciate her honesty and attentive service. I would pu More

by lisasuter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Van Valkenberg
Nov 28, 2017 -

Grand Prize of Nanuet responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

November 16, 2017

First servicing on my new Impala Dealership were fine people, no problem there till first service. tires were always going low so when I brought it in for the first servicing I was More

by ED
Recommend Dealer
Yes
Employees Worked With
Frank Craven
Nov 28, 2017 -

Grand Prize of Nanuet responded

Ed, I am sorry to hear about your experience with our dealership. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work toward a resolution. Please contact me at your earliest convenience. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

November 14, 2017

Frank needs to go back to customer service training. I was told 1 price but charge another. I always take my car there for services but I might reconsider. Nothing made sense to me More

by Sweetbaby1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Frank's (the worst), Laura (better)
Nov 15, 2017 -

Grand Prize of Nanuet responded

I’m sorry you left unsatisfied with our staff. I am available to discuss your concerns directly. Please don't hesitate to contact me at your convenience. Thank you! Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

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