Grand Prize of Nanuet

Satisfaction Excellent service. We have dealt with Rich Santana many times. He is extremely knowledgeable and personable. This is the fifth car we have bought f Excellent service. We have dealt with Rich Santana many times. He is extremely knowledgeable and personable. This is the fifth car we have bought from Grand Prize. Rich was our salesperson each time . More

5 star dealership I do my homework before buying a car. All my work was met with expertise and we bought the car kbb pricing was the way I could compre price offered fo I do my homework before buying a car. All my work was met with expertise and we bought the car kbb pricing was the way I could compre price offered for trade More

great personnel My experience at Grand Prize was excellent. They even provided me with a loaner even though I purchased truck at another dealership. My Silverado has My experience at Grand Prize was excellent. They even provided me with a loaner even though I purchased truck at another dealership. My Silverado has a vibration issue when operating in V4. Warren the technician spent all day trying to resolve it. Needless to say problem still exists. This is NOT a Grand Prize complaint but a GM COMPLAINT. Warren did everything he could. He even installed a dampener. Warren is a top notch technician who I would have work on my vehicle on any future visits. GM is the culprit claiming a "no fix" and saying it is normal for my vehicle issues. Figuring out my bext step. THANK YOU Grand Prize. You earned another customer More

new car sales The personal was great to work with. I was please with all the hard work everyone had done and I will tell all my friends and family where to buy ther The personal was great to work with. I was please with all the hard work everyone had done and I will tell all my friends and family where to buy there next GM Product. More

Very courteous, thorough service. They diagnosed the problem carefully, which was a noise coming from the front of the car, as a bearing assembly defect. I had no idea. They repaired They diagnosed the problem carefully, which was a noise coming from the front of the car, as a bearing assembly defect. I had no idea. They repaired it and I was back on the road in an hour. Also within that time did an alignment, other services and washed the car. Great job! More

Smooth process I was very pleased with accommodation of dealership & willingness to work with my financial needs. Laura is a great asset to the company & her referr I was very pleased with accommodation of dealership & willingness to work with my financial needs. Laura is a great asset to the company & her referral was well deserved. Thanks!!! More

Fantastic Service Department Brought my 07 CTS for service,both Tony the service manager and James service advisor were great in taking care of my car. They were professional and Brought my 07 CTS for service,both Tony the service manager and James service advisor were great in taking care of my car. They were professional and knowledgeable about taking care of my car. Loaner was there as promised. Thanks More

Most recent experience Strong customer service. Kept to promised time to complete service. Price was as sgreed. Two oil changes were part of car purchase deal . Sales area f Strong customer service. Kept to promised time to complete service. Price was as sgreed. Two oil changes were part of car purchase deal . Sales area follows up very well too More

Car appt for service Car brought in for service. Appt easy to make. Service advisor Laura called to inform me what car needed. No high pressure. Car done on time. Plus car Car brought in for service. Appt easy to make. Service advisor Laura called to inform me what car needed. No high pressure. Car done on time. Plus car cleaned and vacuumed. Thank you More

excellent customer service The service center representatives are always friendly and receptive to your service inquiries and needs, they know the vehicles well and are capable The service center representatives are always friendly and receptive to your service inquiries and needs, they know the vehicles well and are capable of answering any given question, regarding the cars performance without any hesitation. Our vehicle is always serviced efficiently and our time is valued. I would recommend this dealership without hesitation. More