Grand Prize of Nanuet

5 days to replace a tire After driving 50 miles one Sat. Night on the Palisades Parkway I noticed my left front tire had a problem. A four inch section had detached from the r After driving 50 miles one Sat. Night on the Palisades Parkway I noticed my left front tire had a problem. A four inch section had detached from the rim. 🚗 Was towed to,the nearest Cadillac dealership. When I talked to service Monday morning I was told they were too busy to look at the tire that day, they MIGHT get to it Friday. they also said that they were too busy to look at a problem I was having with the computer in the car - even though the car would sit there all week. The service person was also rude. After I called Cadillac customer service they managed to have it done Thursday night. Next time I'll have it towed to a tire store. Sharon I More

i do business with grand prise because of marc rothenberg I purchased 210,000,00 worth of vehicles in the last 3 months personally that has to be a record and I purchased with grand prise because of the sales I purchased 210,000,00 worth of vehicles in the last 3 months personally that has to be a record and I purchased with grand prise because of the salesmen marc Rothenberg he fought to get me the best prices even though I felt the dealership should have done more if the dealership was more flexable I would have bought a fourth vehicle More

New lease Joel is the one to go to !!!!! If you want to be treated right and have someone talk to you without trying to see you something he is the guy!!! Joel is the one to go to !!!!! If you want to be treated right and have someone talk to you without trying to see you something he is the guy!!! More

Consistently great service We just bought our 6th vehicle from Grand Prize; that says a lot! Joe LaVine was very professional, providing us with valuable information and taking We just bought our 6th vehicle from Grand Prize; that says a lot! Joe LaVine was very professional, providing us with valuable information and taking the time to work with us. Much appreciated. More

repaired my car every part of the repair to my car was done quickly They called me with very step that had to be made. I am completely satisfied every part of the repair to my car was done quickly They called me with very step that had to be made. I am completely satisfied More

Excellent Service Frank was a pleasure to deal with. Explained everything being done in detail along with the costs of each phase of the work. Answered all my questi Frank was a pleasure to deal with. Explained everything being done in detail along with the costs of each phase of the work. Answered all my questions. More

“Grand Price is where everyone’s a winner” Except for me apparently… Only winner here is Grand Price Auto. Is there a option for ZERO Stars? I wish there was. Typical “New York” Car Salespeople here! S apparently… Only winner here is Grand Price Auto. Is there a option for ZERO Stars? I wish there was. Typical “New York” Car Salespeople here! Scummy and dishonest! We dealt with Charlie Cernaro & Joe Sinatra in this experience and I must say this is the worse experience I’ve ever had not just in purchasing a car but in purchasing any item! We gave them a credit card and filled out a credit app with Grand Prize Auto for a car that they had that was priced aggressive, as you can imagine that had a lot of interest but I was assured the car was on hold for me since they have my card and my credit app. We were not local so couldn’t just waltz in there and do the deal. They sold the car out from under us and then Joe lied to his manager saying that he could get a hold of me. I have call logs and text messages where I was calling them everyday. They just were ignoring me. Must have needed to hit his bonus level so he wanted to sell it locally probably for more money or they probably tacked on the add ons. ALSO they will charge you for a “OPTIONAL” but not optional packages. Key Replacement and Thief Insurance for the sum of $800 or so. This is tacked on top of the price you see. BUYER BEWARE! YOU HAVE BEEN WARNED! More

Chevy Traverse We leased a 3LT. Andreas was our sales person. He was extremely helpful and very knowledgeable about the vehicle and incentives available to us. He al We leased a 3LT. Andreas was our sales person. He was extremely helpful and very knowledgeable about the vehicle and incentives available to us. He always made himself available and went out of his way to accommodate our busy schedule. Kids love the car because they all have a lot of space and a lot of charging ports for their devices. Also they love the 2nd row captain chairs and easy access to third row. More

Excellent Leasing Experience at Grand Prize Charlie C. and Rich S. and the woman handling the paper work (sorry I can't remember her name) were all friendly, professional and very efficient. Gre Charlie C. and Rich S. and the woman handling the paper work (sorry I can't remember her name) were all friendly, professional and very efficient. Great experience. More

Great Service dept Great service from Jim. Quick ,good quality service and a nice car wash as a bonus. Also the service dept. is immaculate. I always recommend them. Great service from Jim. Quick ,good quality service and a nice car wash as a bonus. Also the service dept. is immaculate. I always recommend them. More