Grand Prize of Nanuet
Nanuet, NY
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Fantastic Robert Sommer provided superior customer service. He truly cared about my needs. My wife arrived on a separate occasion and was treated similarly. Robert Sommer provided superior customer service. He truly cared about my needs. My wife arrived on a separate occasion and was treated similarly. When she is ready to buy or leave a new car she will contact Robert. More
Positive Experience The car buying experience was handled professionally and smoothly. I was treated fairly and the entire process took place quickly. No effort was made The car buying experience was handled professionally and smoothly. I was treated fairly and the entire process took place quickly. No effort was made to “up sell “me on features I didn’t want. More
Prompt, friendly and efficient: They took my car when I needed to drop it, we're very friendly and courteous, and my car was serviced in a few hours. When I received my car everythin They took my car when I needed to drop it, we're very friendly and courteous, and my car was serviced in a few hours. When I received my car everything was perfect. More
Excellent experience Ed Sullivan greeted me at the Chevy dealership. He asked about what I wanted in a vehicle and I told him what I wanted and what I could afford. He re Ed Sullivan greeted me at the Chevy dealership. He asked about what I wanted in a vehicle and I told him what I wanted and what I could afford. He recommended a Buick instead because there were better programs for the small suv I was interested in. I ended up with a better car than I expected at a great price. Everyone in the dealership was a pleasure to work with. More
Buying a new car We bought our second Cadillac from Grand Prize this week. Both times we were lucky to have Marc Rothenberg as our salesman. He is patient and effici We bought our second Cadillac from Grand Prize this week. Both times we were lucky to have Marc Rothenberg as our salesman. He is patient and efficient. Once we decided on the car, he took over and we drove it home the same day. We have bought many cars in our time, none have been as pleasant as our experience here. More
Quick, efficient, & knowledgeable We received quick service & the staff was knowledgeable on the vehicles they sold. They were all friendly & willing to help. It was a pleasure worki We received quick service & the staff was knowledgeable on the vehicles they sold. They were all friendly & willing to help. It was a pleasure working with them More
Initial Oil Change 2019 Corvette Grand Sport If I could give this dealerships service department zero stars I would. I took my 2019 corvette Grand Sport in for its initial oil change with an app If I could give this dealerships service department zero stars I would. I took my 2019 corvette Grand Sport in for its initial oil change with an appointment for Wednesday , September 26 2018 thinking I shouldn't have any issues. I noticed after dropping my vehicle off Tuesday morning that there was not a single corvette on the lot, or even advertised on their website. So this makes me think, should I trust this dealership? So Wednesday comes, and I never hear from the dealership so I make a call. They tell me they never got to the car, and I understand sometimes they can be busy but I did have an appointment. So fast forward to today, Thursday, once again I never get a phone call and when I call they said they never got to it again! Ultimately, I was going to leave my car there, but then I got the vibe that this dealership doesn't feel qualified to work on a new, not so ordinary vehicle that may come in. I went to pick up the car, and someone in service handed me the keys like nothing had happened which tweaked me. I am still awaiting a phone call from the manager like I requested, and I will be following up with corporate because this whole ordeal was unacceptable. More
neat and clean good atmosphere service department takes time to listens to my concerns and keeps me up to date on the work being done on my vehicle and explains what needs to be don service department takes time to listens to my concerns and keeps me up to date on the work being done on my vehicle and explains what needs to be done without any pressure from the service advisers. More
Best dealership ever This is just the best dealership hands down. Any & everytime i have to have my truck serviced, i receive nothing but the best customer service here... This is just the best dealership hands down. Any & everytime i have to have my truck serviced, i receive nothing but the best customer service here... More
great service , good pricing, convenient, hassle free. the coffee was fresh as were the donuts. i shop at grand prize chevy buick gmc again, thank you , good pricing, convenient, hassle free. the coffee was fresh as were the donuts. i shop at grand prize chevy buick gmc again, thank you More