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Grand Prize of Nanuet

Nanuet, NY

3.9
834 Reviews

32 Route 304

Nanuet, NY

10954

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Showing 834 reviews

July 11, 2019

Speedy fix I dropped off my car in the early a.m. for an OnStar alert I received about an engine/transmission problem. By 2:30 - 3:00 pm I was notified that my c More

by Love2Drive
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toni
Jul 15, 2019 -

Grand Prize of Nanuet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 09, 2019

Wonderful service Elizabeth M. Provided a very pleasant and thorough experience. She was knowledgeable and understanding. I have had less helpful people from this deale More

by Buickcar2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Mouzakit
Jul 10, 2019 -

Grand Prize of Nanuet responded

Thank you for the feedback! We are happy to hear about your positive experience at Grand Prize Chevrolet Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 06, 2019

Easy buying Bought a car from Rich Santana and it was the easiest buying experience I have had yet. Fast, prompt, friendly and professional service. Kevin C. More

by Kcupps24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Santana,
Jul 08, 2019 -

Grand Prize of Nanuet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 04, 2019

Always fast and easy This is my third vehicle I have purchased with Grad Prize. Rob has always listen and gave me just what I needed. Everyone is so nice. More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Jul 08, 2019 -

Grand Prize of Nanuet responded

Thank you so much for your feedback, Terri. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Rob. Please let us know if we can ever help you in the future. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 01, 2019

Typical Rip off Service center I can't warn people enough about these guys and their constant attempts to upsell, and expand the service ticket when you bring your car in. I have a More

by Nice guy 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Desk
Jul 02, 2019 -

Grand Prize of Nanuet responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

June 30, 2019

Needed air in a tire - they went above and beyond I thought that I just needed air in the tire. They identified a problem with the tire and I was able to replace it ASAP. They are all about safety of More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, but it was the person at the desk who helped us.
Jul 01, 2019 -

Grand Prize of Nanuet responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

June 29, 2019

Your sales team made the process easy! Having a 10 year relationship with Grand Prize, I went back to the dealership to purchase a new vehicle. Every step of the way was easy. My sales repr More

by Dr. Marvin Fier
Recommend Dealer
Yes
Employees Worked With
Wilbur Pichardo, John Regan, Rosalia-Finance
Jul 01, 2019 -

Grand Prize of Nanuet responded

Dr. Marvin, thank you for your loyalty to our dealership and for taking the time to write this review. Wilbur’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

June 29, 2019

Fast and reliable diagnostic and price Quick evaluation of problem and estimate of cost is what I paid in the end with no surprises. Kept me informed of the progress of the work. More

by Steve999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Gal at Service Desk
Jul 01, 2019 -

Grand Prize of Nanuet responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

June 29, 2019

Incredibly skilled and friendly service I have several cars recently serviced at Grand Prize, On each visit I found the welcoming staff to extremely efficient and friendly. The service was a More

by BobWet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack & Dom
Jul 01, 2019 -

Grand Prize of Nanuet responded

We cannot thank you enough for this glowing review of our service center, Bob! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

June 27, 2019

Excellent- Lease of New Vehicle Excellent/ competent/ knowledgeable sales rep..Wilbur...Hes the best!....Always prepared...documents always in order...explains things in an honest an More

by golfguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilbur
Jul 01, 2019 -

Grand Prize of Nanuet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

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