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Grand Prize of Nanuet

Nanuet, NY

4.0
835 Reviews

32 Route 304

Nanuet, NY

10954

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Showing 835 reviews

November 01, 2024

Marilyn Bergin and the staff at Grand Prize Chevrolet made my used car buying experience the easiest purchase of my life. Zero hiccups, even though I did buy an off brand from them. Kudos to Marilyn and More

by Chris f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn Bergin, DAS Reputation Management
Nov 04, 2024 -

Grand Prize of Nanuet responded

Thank you, Chris, for your fantastic review! We're thrilled to hear that your used car buying experience at Grand Prize Chevrolet Buick GMC was smooth and easy. We appreciate your kind words about Marilyn and our team. We look forward to assisting you again in the future! Sincerely, The Grand Prize Chevrolet Buick GMC Team

November 28, 2023

Great 👍 place to buy cars go to see Michelle she’s the best 🥰 with her u cannot ghetto out without ur dream 🚘. .go go with Michelle beautiful lady 😊 More

by Marthe Louissaint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle
Nov 29, 2023 -

Grand Prize of Nanuet responded

Thanks for the glowing recommendation! We're thrilled to hear that you had a great experience at Grand Prize, and we appreciate your kind words about Michelle. We're delighted she could help you find your dream car. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. Safe travels, and enjoy your new ride!

September 02, 2023

If I could give Grand Prize Auto in Nanuet zero stars I would! They are the worst! They try to take advantage of older people. BEWARE! More

by laurenk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phil Rossinsky
Sep 08, 2023 -

Grand Prize of Nanuet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 01, 2023

After leasing 2 vehicles from Grand Prize, I returned to re-lease my 3rd. The discrepancy between my vehicles actual cash value and their appraisal was over $3000. We ended up leasing a Trax from a dealer a More

by mdphilippbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phil Rossinsky
Sep 08, 2023 -

Grand Prize of Nanuet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 18, 2023

I wrote a glowing review of Will P, the day of my final transaction. Since then, seems all that was told to me has NOT been 100 percent truthful. Got my lease, once $ put down & I drove off..things came up More

by ALEETS44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wilbur Pacheco
Sep 11, 2023 -

Grand Prize of Nanuet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 27, 2023

Second lease handled by Wilbur Pacheco. Wilbur went all out to make sure I got the car & price I budgeted for. He was more than patient! I kept vacillating among 3-4 cars! He brought ea car More

by ALEETS44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Pacheco
December 08, 2022

Replaced our recalled battery & set charge to limit of 80%. No fix in sight. Service passed us to GM, GM passes us back to GP service. GP has FAILED this customer. We are paying a lease on a car we do not More

by E.Zazzera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill in service
Dec 12, 2022 -

Grand Prize of Nanuet responded

Elisa, We appreciate you bringing this experience to our attention. If you are willing, please contact us at (845) 507-1799 so we can work towards a resolution. We look forward to hearing from you

Dec 12, 2022 -

E.Zazzera responded

I have been in contact with ya'll at GP many times. Have not been given an adequate fix on this. Please call me to arrange the fix- ie batteries that will charge to 100% on our current lease or get us a replacement car for same lease.

June 26, 2021

Just leased a 2021 Envision from Grand Prize Buick. Linda was a pleasure to deal with. Profrssional, courteous and responsive without being pushy. Her sincerity made the transaction seamless. Thank-you Linda More

by PapiP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Cicero
Jun 30, 2021 -

Grand Prize of Nanuet responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Denise Atamian- 845-507-1760 (Customer Care)

April 02, 2021

Worst service center rep. We got Dwight and the service was laughable. Our brand new truck got stranded bc of engine issues (it wasn’t turning on) and bc we didn’t buy it from that dealership (but we are u More

by DHernandez95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwight
Apr 06, 2021 -

Grand Prize of Nanuet responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact at your earliest convenience. Denise Aamian- 845-507-1760 (Customer Care)

January 29, 2021

I left my truck with them for two days so they could fix 2 recalls on the diesel block heater and the diesel particulate filter. When I picked up my truck I noticed right away that my cup holders were missi More

by hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill and Frank
Feb 01, 2021 -

Grand Prize of Nanuet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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