Grand Prix Subaru
Hicksville, NY
Filter Reviews by Keyword
By Type
1,548 Reviews of Grand Prix Subaru
It was a pleasure doing business with this dealership. From the moment I stepped through the door, everyone I came in contact with was patient, knowledgeable and helpful Mariela, my salesperson was a pl From the moment I stepped through the door, everyone I came in contact with was patient, knowledgeable and helpful Mariela, my salesperson was a pleasure to work with. She was patient, helpful and extremely knowledgeable More
I walked into Grand Prix Subaru to check out a 2018 Subaru Forester for my son and was served by Philip Deitch, who made the whole process as easy as possible. Phil had lots of sage advice and easily a Subaru Forester for my son and was served by Philip Deitch, who made the whole process as easy as possible. Phil had lots of sage advice and easily accommodated my son's busy schedule, taking the time to show him the ropes with the car. I chose this dealership because its VIP program is #1 in the country and Grand Prix lived up to its reputation. I would recommend Grand Prix in general and Phil Deitch in particular. More
Joe Deirossi was helpful, patient, friendly and knowledgeable. Joe made the trade in and selection of a new Outback smooth, easy and quick. knowledgeable. Joe made the trade in and selection of a new Outback smooth, easy and quick. More
I just completed my 4rd car purchase from Grand Prix Subaru in Hicksville. I also taking my car for service there, my husband as well. I enjoyed working with Marie , she made the buying process smooth Subaru in Hicksville. I also taking my car for service there, my husband as well. I enjoyed working with Marie , she made the buying process smooth, easy and quick. Marie is professional , very knowledgeable and I enjoyed spending time with her. I keep going back to Grand Prix because of the EXCELLENT customer service. Sales- with purchasing great cars and servicing my car there always pleasure and Great experience. That’s what makes me be Loyal to Subaru. I love my Crosstrek Wilderness , fun to drive . Thank you for keeping me safe! More
I walked into the dealership to look at a Subaru for the first time and ended up loving them! Everyone was so nice and helpful and made the experience an easy one. Joseph was very knowledgeable and was avai first time and ended up loving them! Everyone was so nice and helpful and made the experience an easy one. Joseph was very knowledgeable and was available anytime for questions/concerns (even on his day off). He spent a lot of time with me and helped me figure out which model car would work best for what I was looking for. 10 out of 10 recommend this dealership and seller. More
This dealership tried to pull a used salesman maneuver by not disclosing an over $1000 added fee (after taxes) to the cost of the vehicle. This fee was under the title "protection fee" and was in tiny print not disclosing an over $1000 added fee (after taxes) to the cost of the vehicle. This fee was under the title "protection fee" and was in tiny print on the buyers order sent to me by email. I sent an email to the dealership at 7am the next morning followed by phone calls throughout the day, leaving messages, trying to get someone there to return my calls in regard to this hidden fee. The day came and went with no one returning my call. The next morning when I was to pick up the car a sales person (who was not the person I'd been working with) phoned me to tell me that in fact it was an added fee to all of their used vehicles, nothing to do with any kind of protection. I was told my sales person would call me and he never did. Needless to say, I did not pick up the car. I never want to deal with this dealership again. I will be reporting them to consumer affairs and writing a Google review… More
I couldn't have imagined a better buying experience than I had. Take it from a person who is a heavy introvert. Me and my wife had the pleasure to sit down with Philip and engage in some amazing conversati I had. Take it from a person who is a heavy introvert. Me and my wife had the pleasure to sit down with Philip and engage in some amazing conversations about not just cars but life. At the end of the day is just nice to feel like you are a person to a company not just numbers and I know Grand Prix definitely embodies that atmosphere with all their folks who take their time to explain things and do not rush you into anything. My only regret is having to rush out of there after we bought our car due to having a prior event to go to and I could not take a picture with Philip and our New to us 2023 Forester Sport but hope to catch up with him during my service visit! More
Yesterday my wife Joy leased a Subaru at Grand Prix Subaru in Hicksville, she spent the last four days searching for the right car at the right price. She went from Volkswagen, to Hyundai, to another S Subaru in Hicksville, she spent the last four days searching for the right car at the right price. She went from Volkswagen, to Hyundai, to another Subaru dealership closer to our home. She finally was referred by a friend to try Grand Prix. the salesperson Eitan Kats was by far the easiest, nicest salesperson out of all the dealerships making Joy's buying experience fast, easy with no nonsense. Highly recommend Grand Prix and if you’re in the market for a Subaru, ask for Eitan Kats, very professional. More
I found everyone at Grand Prix to be friendly and professional. Although it was extremely busy, I was not rushed and all of my questions were answered. professional. Although it was extremely busy, I was not rushed and all of my questions were answered. More