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Grand Prairie Ford - Service Center

Grand Prairie, TX

4.3
106 Reviews
Call Service Center (972) 975-9621

106 Reviews of Grand Prairie Ford - Service Center

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March 05, 2024

Excellent! ! Chris is good listener! Problem solved quickly. Chris shows great concern for customers ! More

by foxybarb3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

They were very quick with their service and answered my concern which provided to be unfounded More

by sbyrdpfs
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Quick efficient everything done exactly as promised larry did a great job I will always come there for my service work More

by Ronsmith8859
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Davis
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Delivered as agreed Delivered as agreed when I dropped the car for service in the morning More

by EMAILVENKS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Great service Great, fast and friendly service provided by all employees, very good and fast following up with what my truck needed! More

by LELIZONDO37
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Magdaleno
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 03, 2024

Tyler was really helpful, very courteous and professional Tyler provided me all options on the table for the issue I approached him with for my car. Very promptly done ! More

by DEEPAK_SRI
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 03, 2024

It was very pleasant. They was very knowledgeable about the problem that I was having. More

by ironey68
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 03, 2024

I took my truck for service for couple repairs and they fix the repairs and I got back my truck with damage in the interior and driver front speakers not working. More

by dh903631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo Sanchez
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Mar 04, 2024 -

Grand Prairie Ford responded

We're sorry to hear about your experience with our service. We strive to provide top-notch service and it's disappointing to hear that we fell short this time. We appreciate your feedback and will address these issues with our team to ensure it doesn't happen again. Thank you. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

March 03, 2024

Faisal Rafiquer was extremely professional and knowledgeable about the service I was receiving also he was a very respectful person. More

by jessikavenegas
Recommend Dealer
Yes
Employees Worked With
Faisal Rafiquer
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Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 03, 2024

Whenever when I come to dealership For service GPF gives me excellent service kind very professional and knowledgeable and the staff is very friendly I just get great service I love to bring my Bronco to GP More

by donlee816
Recommend Dealer
Yes
Employees Worked With
Larry service Advisor
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Mar 04, 2024 -

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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