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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,546 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,546 reviews

November 13, 2024

Great service! Minnie helped my mother & I into getting a new suv! She made sure we didn’t leave without one! She did a nice work and we’re grateful for her help! S More

by ivonneolvera31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Minnie provided such a fantastic experience and helped you and your mother find the perfect SUV. It’s wonderful to know she made the process so smooth and enjoyable. We’ll be sure to pass along your appreciation to her! Congratulations on your new SUV, and thank you for choosing us. We look forward to helping anyone you refer to us—Minnie will be ready to deliver the same amazing service!

November 13, 2024

Fast service and great response hand down the best service out here Thank you Santos More

by Nischal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Nov 14, 2024 -

Grand Prairie Ford responded

Thank you for the great review! We're thrilled to hear that you had a fast and positive experience with Santos. We’ll be sure to pass along your kind words. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!

November 13, 2024

Ron Smith is the best car salesman out there. He did above and beyond everything. More

by mattbw350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that Ron provided exceptional service and went above and beyond to make your car-buying experience a great one. We’re lucky to have him on our team, and we’re delighted he could help you find the perfect vehicle. Enjoy your new ride, and please don’t hesitate to reach out if there’s anything more we can do for you!

November 12, 2024

Jose is an AWESOME salesman. I had a lukewarm experience at another dealer and decided to call Grand Prairie Ford. Jose was welcoming, attentive, knowledgable and FUN. He was con More

by dootsieboo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Grand Prairie Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that Jose provided you with such a positive experience. It's great to know that his attentiveness, knowledge, and care made all the difference in your visit. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle, and thank you for choosing Grand Prairie Ford!

November 12, 2024

The nice young lady was very helpful with me, Her name is -Xochitl, thank for all your help. More

by bonnie.hepner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Her name is -Xochitl
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Nov 13, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Xochitl was able to assist you and provide great service. We’ll be sure to pass along your appreciation to her. Thanks again for choosing us, and we look forward to helping you in the future!

November 12, 2024

Thankful that everything was smooth. Jose Flores helped me find the EXACT vehicle I was looking for, Karla Corralejo explained the Finances perfectly, Huey showed me how to use Ford Pass More

by THADDEUS CHATMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Flores, Karla Corralejo
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Nov 13, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're so glad to hear that Jose, Karla, and Huey were able to help you find the perfect vehicle and make your experience seamless. We appreciate your kind words and are grateful for your trust in our team. If you ever need anything in the future, don't hesitate to reach out! Enjoy your new ride!

November 11, 2024

Have always enjoyed customer service but it was different this time and not sure if I would use him again More

by MAMOLINAR0412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear you’ve enjoyed our customer service in the past, but we’re sorry to hear that your most recent experience didn’t meet your expectations. We value your input and would love to learn more about what happened so we can improve moving forward. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience next time.

November 11, 2024

Jackie always taking care of his customers! Will come back to buy more trucks ! Thank you ! More

by Cnhmercado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Grand Prairie Ford responded

Thank you for the great review! We're so glad to hear that Jackie has consistently taken care of you. We truly appreciate your loyalty and are excited to help you with your future truck purchases. Don't hesitate to reach out when you're ready for your next vehicle!

November 10, 2024

The staff was very welcoming, show room was clean and had comfortable seating! Great environment More

by saradeville35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick (sales), Amelio? (finance/management)
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Nov 12, 2024 -

Grand Prairie Ford responded

Thank you for the great feedback! We're so glad you enjoyed our welcoming atmosphere and comfortable environment. We strive to make every visit a pleasant experience for our customers. We look forward to seeing you again soon!

November 10, 2024

Great service by all members, Especially salesman Ron Smith. The atmosphere Grand Prairie Ford was very welcoming even had free hamburger and hotdogs available for lunch. I would Recommend to others. More

by PARHAMBJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear you had a positive experience, and we're especially happy that Ron made your visit memorable. We believe in providing a welcoming atmosphere for our customers, and it's great to know you enjoyed the lunch as well! We truly appreciate your recommendation and look forward to serving you again in the future.

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