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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,550 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,550 reviews

December 08, 2023

Great service, Jackie was great, understood my situation and made it work for me, thanks More

by User-abe5544c07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 07, 2023

Like always Mr Jackie is one of your best salesmen in your dealership I will recommend him to my friends and family. More

by fideliaespana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 03, 2023

Working with Jackie Mercer was the best! He was very knowledgeable and got us in exactly what we wanted! We will continue to come to him for all of our future deals!! More

by Maria Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 02, 2023

Jackie was amazing he tried his hardest to get me into what I wanted and was able to make it happen More

by Miguel C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 01, 2023

Scheduled my vehicle for a service (oil change) & drove off with a brand new 2024 vehicles. Definitely was not expected but am grateful they made it happen. More

by Breeana Branch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 30, 2023

Awesome job they helped me out on what I was looking for and I am thankful More

by Noemizacarias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 24, 2023

The salesman was great and didn't lead us wrong or gave us the run around More

by jacksons50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Grand Prairie Ford responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

November 22, 2023

Overall decent experience purchasing a used 2020 Ford Explorer. This deal sneaks in additional fees at the time of sale which is frustrating. But my wife really liked the car so we went through with the More

by clewis1156
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Grand Prairie Ford responded

We're sorry to hear that you are dissatisfied with our pricing. Our team constantly strives to offer competitive and fair prices to our valued customers. We understand the importance of transparency when it comes to pricing, and we always aim to provide detailed breakdowns of all costs associated with our products and services. Your feedback is valuable to us, and we would appreciate the opportunity to better understand your concerns. Please reach out to our customer service team, and we'll be more than happy to discuss the pricing in question and see if there's anything we can do to address your concerns. Our priority is to ensure customer satisfaction, and we are committed to resolving any issues or misconceptions. Thank you for bringing this to our attention, and we hope to have the chance to improve your experience with us in the future.

November 21, 2023

Customer service satisfaction. Patient and helpful. Jackie really took care of us. Now we are driving in a 2023 brand new truck! More

by carlavanegas16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Grand Prairie Ford responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

November 20, 2023

Preston was awesome and explained everything to me really well. I'm very happy with my purchase. More

by Adthomas13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Quinn
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Nov 20, 2023 -

Grand Prairie Ford responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations!

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