Grand Prairie Ford

Great customer service went in to purchase a truck seen online and was quick and easy no hassle all business!! Thanks to Danny Morales for helping us out online and was quick and easy no hassle all business!! Thanks to Danny Morales for helping us out More

I recently bought a ford expedition max 2021. The listed price on carguru was 35k, no where in the ad did it say this pricing was for people with 700+ credit score. After they ran my credit, said The listed price on carguru was 35k, no where in the ad did it say this pricing was for people with 700+ credit score. After they ran my credit, said I wasn't qualified and decided to raise my price to almost 40k. I was hesitating to even want to buy the car at that point seeing this bait and switch game they are playing, but my wife really wanted it. After that come the financing part, which was fairly quick and they really tried to make the deal worked, even went as far as raising the price of my trade in car above the market price a bit, so kudo to the finance department. The sale guy also said they would detail my car as well, but the car was still as dirty like someone just had a sandwich in it. I hire people detailing my cars all the time so I know a car wasn't properly cleaned when I see one. They didn't even fill up my tank either like every other dealership would, only half full. Overall, if your credit good, or even half decent, or even have the cash, go somewhere else. There are other dealerships out there that would treat you right. These guys didn't honor the price they show on their ad, I feel like I was treated like a second class citizen. I would give these guys 1 one star but pumped it up another one because of the guy in finance really tried to help me out. More

The are great, they help me get a new car without problems and really fast too. I got out driving a new Ford escape 2024 and I love it. problems and really fast too. I got out driving a new Ford escape 2024 and I love it. More

This dealership had knowledgeable employees and answered all my questions. The facility itself was clean and appeared to run efficiently. Jackie was patient with the negotiation process and helped both part all my questions. The facility itself was clean and appeared to run efficiently. Jackie was patient with the negotiation process and helped both parties come to an agreement amount. He was very pleasant to talk to through the whole experience and never pushy. More

Great experience and bought 2 cars. Max was a wonderful salesman. Steve Anthony the Sales Manager was honest and transparent. Max was a wonderful salesman. Steve Anthony the Sales Manager was honest and transparent. More

I bought several cars at once. This was the smoothest ran dealership I’ve ever been in. They made the buying process a pleasure. Thank you to Louis and his entire team. This was the smoothest ran dealership I’ve ever been in. They made the buying process a pleasure. Thank you to Louis and his entire team. More

Jackie was the best salesman I’ve ever dealt with. He was laid back, not salesy at all, but explained about the truck and answered all my questions. I would definitely recommend him to my grand family He was laid back, not salesy at all, but explained about the truck and answered all my questions. I would definitely recommend him to my grand family. More

Went to buy two trucks. Worst service I have ever had. First salesman Josh could not find the keys to the trucks we were looking at. Then bought wrong vehicle. Sat for long Worst service I have ever had. First salesman Josh could not find the keys to the trucks we were looking at. Then bought wrong vehicle. Sat for long periods of time waiting. Sales manger would not try to work with us on prices of truck. Decided to buy trucks. When we looked at the truck it was in perfect condition. Finally got paperwork finished and we were ready to come back to Tyler. We did not see the truck again until they said it was ready to drive home. Got truck home and looked at it under lights in my garage. There was a huge deep scratch down the driver’s quarter panel that was definitely not on it when we looked at it. Even salesman Josh said it was not on the truck when we looked at it. Called Josh and told him, he said they would take care of it. Later he called back and said they wanted me to pay for half the repair even though I did nothing to the truck. Drove back to dealership and they were very rude and shady about the whole situation. Josh admitted the truck was perfect when we looked at it. It had to have been damaged when they took it back for prep. The whole deal was very shady and underhanded. I would never recommend this dealership. They are not truthful and honest. More

Mr.Mercer gave us the best experience on buying our new F250 y’all come down to GP Ford and check him out 💯 F250 y’all come down to GP Ford and check him out 💯 More

Jackie was great and treated us with patience and respect. I was able to express concerns and opinions and he worked with me on every one. Overall great experience. respect. I was able to express concerns and opinions and he worked with me on every one. Overall great experience. More