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Grand Prairie Ford

Grand Prairie, TX

4.6
1,549 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,549 reviews

March 17, 2024

We had the best person helping us. Mr. Jackie Mercer. Thank you so much Sir. More

by Joseh2513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Hutton
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Jose, Thank you for your review. We are pleased to hear that Jackie provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

Good experience, not too time consuming and accurate online inventory. Good experience, not too time consuming and accurate online inventory. More

by MATTHEWFREEMAN8
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
March 15, 2024

Grand Prairie Ford makes buying a new vehicle a fast and seamless process! Go see Jackie today and let him help you! More

by Desilynn0822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Desilynn, Thank you for your review. We are pleased to hear that Jackie and Braylon provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

I couldn't ask for a better experience. Jackie was super knowledgeable and extremely helpful during the process. Everything was seamless. I also really appreciated the assistance we receive More

by Desilynn0822
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Desilynn, Thank you for your review. We are pleased to hear that Jackie and Braylon provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

Antonio went above and beyond to make sure that I had a great experience! He is always very kind and attentive. More

by KELAWYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Kelawynn, Thank you for your review. We are pleased to hear that Antonio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

Antonio was very attentive and he is always very polite. Antonio went above and beyond to make sure my experience was great! More

by KELAWYNN
Recommend Dealer
Yes
Employees Worked With
Antonio
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Kelawynn, Thank you for your review. We are pleased to hear that Antonio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

Great customer service. The process Of buying my truck was easy and fast. We were greeted promptly upon arriving to the dealership assisted by our salesman Jackie, who did a More

by nicolelvn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance- last name Rodriguez
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Nicole, Thank you for your review. We are pleased to hear that Jackie provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 14, 2024

Do not go to the place. This place is such a rip off. They pretend to have your best interest, and they do not. Ron Smith, have you believing a bunch of stuff just to make a More

by Smiley Self
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Elizondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edsel Elizondo, Robert Fugate
March 14, 2024

For the first time ever I don't have to wait 4 hours for the oil change and Sergio was very helpful More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Evelyn, Thank you for your review. We are pleased to hear that Sergio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 14, 2024

Great service and outstanding customer care. Keep you informed at all times with the status of your vehicle. More

by ELCAGUENO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

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