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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,549 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,549 reviews

March 29, 2024

Did not receive my paper work from finance still don’t have it and I don’t have my title to the truck it has been almost 4 months I have contacted the gm and he assured me that I would receive my paper wo More

by jakebassett93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trey reed
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Apr 03, 2024 -

Grand Prairie Ford responded

Thank you for taking the time to leave this review. We understand this is frustrating, and we sincerely apologize for the delay. Please contact Joseph Coates at JCoates@grandprairieford.com, and we will do our best to make this better.

March 27, 2024

Make a good deal in record time. I would recommend this dealership friendly fast service More

by Uncappr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear you were able to get a great deal on your new car and appreciate you recognizing our friendly and fast service. At Grand Prairie Ford, we value your time and strive to make the car buying process efficient and enjoyable. We're happy you would recommend us – that means a lot! If you know anyone else looking for a great car buying experience, please don't hesitate to send them our way. Congratulations on your new car!

March 27, 2024

Really food experience. I would recommend anyone looking to buy scar to consider this dealership More

by Uncappr
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
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Mar 28, 2024 -

Grand Prairie Ford responded

Thank you for the amazing review! We strive to provide a truly positive experience for everyone who walks through our doors, so hearing you would recommend us to others is incredibly rewarding. Congratulations on your new car! We hope you love it for many miles to come. Please don't hesitate to reach out to us if you have any questions or need anything at all.

March 26, 2024

Ever since I have bought my f250, the service I have received has been very good More

by POLEA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Diaz
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Mar 27, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that you've consistently received very good service at our dealership since purchasing your F250. At Grand Prairie Ford, we're committed to providing exceptional service throughout the entire ownership experience, and it means a lot to know we're achieving that for you. We appreciate your continued loyalty! We look forward to seeing you again soon and ensuring your F250 keeps running smoothly for many miles to come.

March 26, 2024

Sergio was very professional and prompted I was very pleased with the service that you did for me More

by POLEA07
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
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Mar 27, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that you were very pleased with the service you received with Sergio's professionalism and promptness. At Grand Prairie Ford, we strive to provide exceptional service with efficient turnaround times, and it sounds like Sergio delivered on both aspects! We'll be sure to pass your kind words on to him – it will definitely make his day! Thank you for choosing us! We look forward to seeing you again soon, and hopefully you'll get to experience Sergio's excellent service again as well.

March 26, 2024

Larry Davis always provides exceptional service and has impeccable communication. Always above and beyond my expectations. More

by PEROMO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Davis
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Mar 27, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! It's truly rewarding to hear that Larry Davis consistently provides exceptional service and keeps you well-informed throughout the process. At Grand Prairie Ford, clear communication and exceeding expectations are what we strive for, and it sounds like Larry delivers on both! We'll be sure to pass your kind words on to Larry – he'll be happy to know his dedication is appreciated. Thank you for your continued trust in Larry and Grand Prairie Ford. We look forward to seeing you again soon!

March 24, 2024

Awesome service crew. They are very dedicated to their customers and go above and beyond to help out customers. More

by LSTANTON8638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Davis
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Mar 25, 2024 -

Grand Prairie Ford responded

We're so happy to hear about your positive experience with our service crew! Their dedication to our customers is what truly sets them apart. Thank you for recognizing their efforts to go above and beyond. We appreciate your business!

March 24, 2024

Everyone I worked with was friendly and professional. They showed me my vehicle and answered all of my questions. Dealing with the financial issues were also a positive experience. More

by CDBLANTON1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edsel Elizondo
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Mar 25, 2024 -

Grand Prairie Ford responded

We're so glad to hear everyone you interacted with was friendly and professional! We strive to make the entire car buying process a smooth experience, from showing you the vehicle to answering your questions and navigating the financial aspects. Thank you for recognizing our team's efforts! Congratulations on your new car!

March 24, 2024

The customer service was above all expectations. The way that Ron worked with us and did everything in his power to help us was just awesome. More

by Leanneag0711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Grand Prairie Ford responded

Wow, that's fantastic to hear! Thank you for taking the time to leave such a detailed review. We appreciate you letting us know that the customer service exceeded your expectations, and that Ron truly went the extra mile to assist you. At Grand Prairie Ford, we strive to provide exceptional service, and Ron exemplifies that commitment. We'll be sure to pass on your kind words to him!

March 23, 2024

The Best! Best...The Best...The Best...The Best..The Best..The Best..The Best..The Best..The Best..The Best..The Best..The Best..The Best..The Best..! More

by tyantb1
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flem
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Mar 25, 2024 -

Grand Prairie Ford responded

Thank you for your positive review!

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