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Grand Prairie Ford
Grand Prairie, TX
1,549 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,549 reviews
July 24, 2024
Jackie was very helpful in helping us find exactly what we were looking for and getting us a great deal. we were looking for and getting us a great deal. More
by halliemadbryant
Employees Worked With
July 19, 2024
Very satisfied customer - staff and experience were great. I will be back in the future. great. I will be back in the future. More
by wdwade.9233
July 06, 2024
Jackie is a pleasure to work with. Jackie is personable and knowledgeable. I'd work with him again. Jackie is personable and knowledgeable. I'd work with him again. More
by detailedcreativeunique
Employees Worked With
July 05, 2024
Jackie is very responsive and helpful. However when it comes to making deals your management team does not try to really work to keep business especially for returning customers However when it comes to making deals your management team does not try to really work to keep business especially for returning customers More
by Alandamy
Employees Worked With
July 02, 2024
Want to thank Jackie Mercer for making the time to go over every single question that I had, very helpful, very understanding and very patient. Would definitely come see him again on my next purchase over every single question that I had, very helpful, very understanding and very patient. Would definitely come see him again on my next purchase More
by Abn_3338
June 30, 2024
Jackie was very friendly and very helpful. He stayed with us through the whole process beginning to end. He stayed with us through the whole process beginning to end. More
by Ashlyn Clark
June 11, 2024
Friendly, outgoing, was very pleasant to work with. Very respectful. The process was very quick and easy!! Thank you very much!! Very respectful. The process was very quick and easy!! Thank you very much!! More
by bigfatfun53
June 07, 2024
The level of service exceeded my expectations; Jackie and Lawrence made me and my family feel welcome and the car purchase was very smooth and easy. Lawrence made me and my family feel welcome and the car purchase was very smooth and easy. More
by matthew.hogan
June 04, 2024
Very bad experience. Jose Pacheco was the sales rep and Brandon Flem was the sales manager. I called to inquire about a car in transit. I was told they were going to call Jose Pacheco was the sales rep and Brandon Flem was the sales manager. I called to inquire about a car in transit. I was told they were going to call me when it got there. I called a week later and they told me it had arrived the day before. I scheduled an appointment to go see it the next business day and when i showed up they told me they had already SOLD IT. I drove an hour away to see it btw. Since i was already at the dealership i wanted to see other similar options. We agreed on a price of one vehicle but when i mentioned that i was going to finance outside because EVERYONE SHOULD get lower rates. The sales manager said they did not take any kind of outside financing, which i feel like customers should be informed of that ahead of time. They did not accept the cashier's check from the bank, dealer claimed it was not a real check and was a "drafting" check. I confirmed with my bank credit union and they said it was a cashier's check not a draft check. I will never be coming back here again and will gladly take my business else where. More
by badExperience1234
