Back

Grand Prairie Ford

Grand Prairie, TX

4.6
1,549 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 1,549 reviews

September 04, 2024

No good morning, did not tell me,if they change My tires nothing,not friendly at More

by Virdinerandle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Sep 05, 2024 -

Grand Prairie Ford responded

We’re sorry to hear about your recent experience and understand your concerns regarding communication and friendliness. This is not the standard we strive for, and we want to address these issues. Please contact Melissa Perry at 855-971-6306 so we can discuss your experience in more detail and work towards a resolution. Your feedback is important to us, and we appreciate the opportunity to make things right.

August 28, 2024

Nice environment and very friendly people to work with. Made car buying an enjoyable experience. More

by Sean Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Corralejo
Aug 29, 2024 -

Grand Prairie Ford responded

Thank you for your positive review! We're delighted to hear that you had a positive experience at our dealership. Our goal is to make car buying a pleasant and enjoyable process for all of our customers. We appreciate you choosing us.

August 11, 2024

Super easy and straight forward buying process. Cameron was great and made sure we got the best deal possible. The staff at Grand Prairie Ford rock. More

by randy.rogerstx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Grand Prairie Ford responded

Thank you for your positive review! We’re thrilled to hear that you had a smooth and straightforward buying process. Cameron and the team appreciate your kind words and are delighted to know you felt well taken care of. If you need anything else or have any further questions, don’t hesitate to reach out. Enjoy your new vehicle!

August 05, 2024

Great inventory of vehicles and friendly staff. If you want a great sales experience ask for Jackie M! More

by Mra8324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We’re glad you enjoyed our inventory and found our staff friendly. Jackie will be thrilled to hear your praise. If you have any more questions or need further assistance, don’t hesitate to reach out.

August 01, 2024

I have just purchased my 5th Ford Escape from Grand Prarie Ford. I have always been treated well here, especially by Jackie Mercer. I bought all my escapes from him. More

by Kidlucky7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Grand Prairie Ford responded

Thank you for your continued loyalty and for sharing your experience! We’re thrilled to hear that Jackie Mercer has consistently provided you with great service. It’s fantastic to know that you’ve had such positive experiences with us and that we’ve been able to meet your needs over the years. If there’s anything else we can assist you with, please let us know. Thank you for choosing Grand Prairie Ford!

July 30, 2024

Jackie was amazing. He literally did every possible thing he could do to not only show me the car I came looking for but also give me information on other cars that I wo More

by nicklas_t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Grand Prairie Ford responded

Thank you for sharing your fantastic experience! We’re thrilled to hear that Jackie went above and beyond to help you find your dream truck and provide valuable information on other options. Your satisfaction and enthusiasm mean the world to us. If you need anything else or have more questions, don’t hesitate to reach out. Enjoy your new truck, and thank you for choosing us!

July 30, 2024

Always a pleasure to work with Jackie. Was able to meet my needs and wants. More

by CRAFTYLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Jackie was able to meet your needs and make your experience a pleasure. If there's anything else we can assist with, please let us know. We look forward to working with you again!

July 26, 2024

I just took 2 F-150 trucks I bought thru another dealer to the service department. I spent over 5k on both vehicles combined. The first vehicle is a 2013 f150 that would overheat after 80 miles when I brou More

by Shawndelaney2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Perry
Jul 30, 2024 -

Grand Prairie Ford responded

We are sorry to hear about your experience with our service department. It’s concerning to learn about the issues you faced and the lack of satisfactory resolution. Please contact Melissa Perry at 855-971-6306 so we can address your concerns in detail and work towards a resolution. Your feedback is important to us, and we want to ensure that such issues are addressed promptly. Thank you for bringing this to our attention.

July 26, 2024

Every one was willing to get us the best deal for my trade and new vehicle. I guess because they were so busy when i went it took us 5hrs to buy a vehicle would like to see that time reduced More

by andrewharp14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that our team worked hard to get you the best deal on your trade and new vehicle. We understand that the process took longer than expected, and we appreciate your patience. We’ll work on improving our efficiency to make the buying experience quicker in the future. If you have any other concerns or need further assistance, please let us know!

July 26, 2024

good experience dealing with Grand Prairie Ford. Feel like I was treated fairly and professionally. Would definitely work with them again. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience with Grand Prairie Ford! We're delighted to hear you felt treated fairly and professionally. We look forward to working with you again in the future!

...
20
...