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Grand Prairie Ford
Grand Prairie, TX
1,545 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,546 reviews
November 23, 2024
I will never buy another car from Grand Prairie Ford. Worst buying ever. Sales guy was okay. But Finance department are thieves...and the sales team knows. Very shady practice to ramp up your interest ra Worst buying ever. Sales guy was okay. But Finance department are thieves...and the sales team knows. Very shady practice to ramp up your interest rate by telling you that is what you qualify for, then using the difference in the total interest paid between that high number they sell you on (for us 8.9%) and YOUR ACTUAL (for us 5.14%) then use that money to increase the sales price of the vehicle and then pay for warranty you declined. Just give me the 5.14% on the vehicle price we agreed on. Nope, they changed it and slid it across the table with a xx excuse. Then they pulled shady stuff with the trade in amount. saying they gave us $4,500 MORE than they told us in the negotiations. Again, to muddy the numbers even more. Completely dishonest. Then as soon as the paper was signed, they forgot us. I had to chase down the sales team to get MY VEHICLE keys from a car we did NOT trade in. I couldn't even leave. I will never buy from GP and well tell everyone I know more about the details of the shady finance dept. More
by robert_barton76015
Employees Worked With
Donny
November 23, 2024
I am a former employee of Grand Prairie Ford and just thought the public should hear my experience with this dealership. I was fired in November of last year for having two months of low performance in m thought the public should hear my experience with this dealership. I was fired in November of last year for having two months of low performance in my sales. Now I NEVER have low performance in sales I in fact used to be a sales manager prior to working at ford. However at that time I had a miscarriage and had several complications from the pregnancy that required me to visit the doctor and hospital several times within those 2 months which caused my low performance. But I was fired anyway. I left the dealership and didn’t contact them at all after that or try to cause any problems. Now this week I’ve tried to get an appointment for my oil change and the service manager Jose magdaleno who got me fired emailed me saying I cannot service my vehicle there. No reason at all just that I need to find somewhere else to service my vehicle. I continue to be mistreated when I did nothing wrong to this company. So just thought I’d let the public know how this company really is. More
by Maggi3
Employees Worked With
Jose Magdaleno
November 23, 2024
Jackie and his team were wonderful. Easy to work with. Highly recommend him. If you’re in the market for a vehicle, look no further! Easy to work with. Highly recommend him. If you’re in the market for a vehicle, look no further! More
by Thorne360
November 22, 2024
Danny was super helpful I got in drove the truck decided I wanted It and I was sold I wanted It and I was sold More
by michaelejohnson6
Verified CustomerNovember 21, 2024
I absolutely loved working with Jackie, I left very happy with my new purchase. GP Ford will continue to get our families business! with my new purchase. GP Ford will continue to get our families business! More
by Alexandria
November 21, 2024
Someone meet me as soon as I arrived for test drive and took me to salesman I was supposed to meet. Max Coker and he did a fine job through out entire process. Very pleased took me to salesman I was supposed to meet. Max Coker and he did a fine job through out entire process. Very pleased More
by james_h7158
November 19, 2024
Young Kim was a lot of the reason I bought the car at Grand Prairie Ford rather than another dealership. He was very professional , knowledgeable and listened to my needs and when I didn’t agree he didn Grand Prairie Ford rather than another dealership. He was very professional , knowledgeable and listened to my needs and when I didn’t agree he didn’t push me or try do what he thought was best for me. He listened to my concerns and was very genuine person who cared about my needs and even visited with my son about his professional goals. The dealership and finance manager were very knowledgeable on ways to work on getting my payment where I wanted it without feeling I was getting scammed. In the end everyone I worked with was very professional and kind. The dealership also had a large inventory to pick from and that was extremely helpful to pick out the car that fit me and my son. Thank you for an easy and fast car purchase experience. I will definitely consider this dealership and would be happy to use Young Kim for my next car. I have bought many cars in my life but I can’t say enough good things about him and how good he made the stressful car buying process. More
by amber.cauley77
Employees Worked With
Young Kim
November 19, 2024
We used Cars. com to narrow down vehicles to this dealership, it was why we went there. Their inventory selection was far better than all the surrounding dealershi com to narrow down vehicles to this dealership, it was why we went there. Their inventory selection was far better than all the surrounding dealerships. Our salesperson went out of their way to send a video giving me a first-person perspective of the vehicle. We did not live the local area and could not just drop by the dealership to look at it. To me this made the experience more personal! Overall, this was a great experience and will recommend to anyone in my small town to head to Grand Prairie Ford for the best deal possible. More
by itzmeaj
November 19, 2024
Bought a ram 1500 big horn, after two weeks later the radiator broke, dealership didn't fix l, I fixed out my pocket. radiator broke, dealership didn't fix l, I fixed out my pocket. More
by joelj402
