Grand Prairie Ford

Grand Prairie Ford responded

We genuinely appreciate your feedback about having such a positive car buying experience with us. It's wonderful to hear that your time with us exceeded your expectations and that our team made the process smooth and enjoyable for you. Erick and Braylon will be thrilled to know their dedication and service made such a meaningful impact on your visit. We take pride in our team's commitment to providing outstanding customer care, and your kind words truly highlight their efforts. Thank you for choosing us for your automotive needs.

Grand Prairie Ford responded

We are absolutely thrilled to hear about your wonderful experience with us! Creating a stress-free environment for our customers is exactly what we strive for, and it sounds like we hit the mark perfectly. Your kind words about our team member mean the world to us - having exceptional people who genuinely care about helping customers find the right vehicle makes all the difference. Thank you for taking the time to share your positive experience. We truly appreciate your business and look forward to serving you again in the future!

Grand Prairie Ford responded

We are honored to hear about your wonderful experience with your truck purchase. It sounds like our team member made the entire process smooth and straightforward for you. We take great pride in having knowledgeable staff who can guide customers through their vehicle purchase with expertise and care. Thank you for choosing Grand Prairie Ford and for taking the time to share your positive feedback about the exceptional service you received.

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with us. It's fantastic to know that working with our team was straightforward and hassle-free for you. We're especially pleased that you found the explanation and demonstration of the truck to be thorough and helpful. Your kind words about our team member's expertise in guiding you through the process mean so much to us. Thank you for taking the time to share your positive experience - it truly makes our day to know we exceeded your expectations.

Grand Prairie Ford responded

We acknowledge your feedback and appreciate you taking the time to share your experience with us. We understand your confusion about the survey process and value your honest perspective on how we handle feedback collection. We recognize that authentic feedback is most valuable when it reflects genuine experiences. We strive to provide a straightforward and transparent service experience, and your input helps us better understand how we can improve our approach to gathering customer insights. To discuss this further, please contact Maricela Vera at Mvera@grandprairieford.com.

Grand Prairie Ford responded

We are grateful that you had such a positive experience purchasing your truck with us. It means so much to hear that our team provided excellent assistance throughout your buying process. We truly appreciate you taking the time to share your feedback about the helpful service you received. Thank you for choosing Grand Prairie Ford for your vehicle needs.

Grand Prairie Ford responded

We sincerely value your continued trust and your wonderful feedback. It means so much to know that we have consistently delivered excellent service throughout your four purchases with us. Your loyalty as a longtime customer is truly appreciated, and we look forward to serving you again when you are ready for your next vehicle. Thank you for choosing us time and again.

Grand Prairie Ford responded

We sincerely value your positive feedback about our location and team members. It's wonderful to hear that our staff provided you with attentive service, especially during challenging weather conditions. We understand that purchasing decisions can be significant, and we're pleased that we could help you complete your transaction smoothly. Your recognition of our team's dedication means a great deal to all of us at Grand Prairie Ford.

Grand Prairie Ford responded

We are honored to hear about your wonderful experience! Your kind words about the exceptional customer service mean so much to us. We're thrilled that you felt welcomed from the moment you and your husband walked through our doors. It's fantastic to know that our sales team worked diligently to help you get into your new 2025 Bronco. We truly appreciate you taking the time to share your positive experience and congratulations on your new vehicle!

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our sales team! It's wonderful that you found the service excellent and helpful throughout your visit. We truly value your feedback regarding the financing process and appreciate you bringing the paperwork concerns to our attention. Your diligence in reviewing the documents before signing shows great attention to detail, and we understand how important accuracy is in these transactions. Your input helps us continue improving our processes to ensure every aspect of the car-buying experience meets the high standards you deserve. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience with us.