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Grand Prairie Ford

Grand Prairie, TX

4.6
1,954 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,954 reviews

June 17, 2025

Ron was very honest and courteous. He was very helpful. Customer service was very outstanding! More

by rgonzalez20
Recommend Dealer
Yes
Employees Worked With
Ron Smith
Jun 19, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're glad Ron provided honest and courteous service. We appreciate your kind words!

June 16, 2025

Make sure that if you’re going to buy a car you tell them to show you the break down of the total out the door before you sign ANYTHING!. The car I bought was $39900 and I made a mistake by trusting that the More

by santiagom16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jackie Mercer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SMartini finance
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We appreciate your perspective and understand that clarity during the purchasing process is essential. It’s important to us that our customers feel informed and confident in their decisions. We encourage you to contact Maricela Vera at Mvera@grandprairieford.com so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us, and we value the opportunity to improve.

June 16, 2025

This dealership adds on dealer add on in addition to the advertised and agreed upon sales price despite that being an illegal practice by the federal trade commission. I have filed a formal complaint. After More

by kproctor7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Romello Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Chavez-4 stars, Jon Jensen-3 stars, Karla Corralego-1 star.
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We take all customer concerns seriously, and we appreciate you bringing this matter to our attention. Our goal is to ensure a transparent and positive experience for all our customers. To discuss your concerns further, please reach out to Maricela Vera at Mvera@grandprairieford.com. We are here to assist you.

June 16, 2025

It is a good dealership with plenty of options and has really helpful staffs around. More

by kieronpoudel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you for your positive feedback! We are glad to hear that you found our dealership to have a wide variety of options and that our staff was helpful during your visit. We strive to provide an excellent experience for all our customers and appreciate your recognition of our efforts. We look forward to serving you in the future!

June 16, 2025

I was able to do most of the work over the phone so I didnt have to spend a lot of time in the dealership More

by aj wells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond and Karla
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you, Aj, for your positive feedback! We’re glad to hear that our team was able to assist you efficiently over the phone, allowing you to minimize your time in the dealership. We strive to make the process as convenient as possible for our customers. We look forward to assisting you again in the future!

June 15, 2025

When I make a deal for a car I expect to get what I make the deal for did not happen I will look at other dealerships next time I buy before I come there again More

by jodav200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan howell
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We understand that receiving exactly what you expect during the car buying process is crucial, and we appreciate you bringing this to our attention. Our goal is to provide a seamless experience for all our customers, and we are always looking for ways to improve. To discuss your experience further, please reach out to Maricela Vera at Mvera@grandprairieford.com. We value your input and hope to have the opportunity to serve you better in the future.

June 15, 2025

Great dealership, my sales lady was very good. She answered my questions and help me purchase a new truck to pull my fifth wheel. I will come by to this dealership. More

by donnafarby77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review, Donna! We are thrilled to hear that you had a great experience with our team and that your sales representative was able to assist you in finding the perfect truck for your needs. Your satisfaction is our priority, and we look forward to welcoming you back to the dealership in the future!

June 15, 2025

Muy buen servicio que dan los asistentes de la Ford muy amables y serviciales las personas. More

by jasminlara2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you received very good service from our team. Our attendants strive to provide friendly and helpful assistance to all our customers, and it’s rewarding to know that we met your expectations. We look forward to serving you again!

June 15, 2025

Joey and Karla are very professional, courteous, and so very helpful. I will recommend Grand Prairie Ford to anyone I know looking to buy a new vehicle More

by danielle.scott.texas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Pacheco/ Karla
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you, Danielle, for your wonderful feedback! We are thrilled to hear that Joey and Karla provided you with such a professional and courteous experience. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future.

June 14, 2025

Was so simple walked up to the salesman and asked if he selling cars he said yes how can I help. More

by ARTMARTINEZ661
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastine Ruiz
Jun 18, 2025 -

Grand Prairie Ford responded

Thank you for sharing your positive experience with us! We strive to make the car buying process as straightforward and enjoyable as possible. It’s great to hear that our team was able to assist you promptly. We look forward to seeing you again!