Grand Prairie Ford

Great Experience!! Fantastic customer service, great vehicle selection, staff was great in every way !! 2nd and 3rd vehicle purchase and will be back , highly recommend Fantastic customer service, great vehicle selection, staff was great in every way !! 2nd and 3rd vehicle purchase and will be back , highly recommend!! Come see Jackie Mercer for your new vehicle , great guy !! More

Never take your Car or truck after a wreck to get fixed The worst ever service they never keep you updated Not once have i got A call to keep in touch with me at all what so ever i had To call at least 20 The worst ever service they never keep you updated Not once have i got A call to keep in touch with me at all what so ever i had To call at least 20 times to check up on my truck i got In a wreck and was not at fault we both had the same insurance so since my trucks a Ford F-150 i figured I take It to ford to get it all fixed worst mistake in my life ever they have had my truck 2 MONTHS!!!!! And then i had to come out of pocket to get a truck for rental since i needed A truck for work and till this day they still have my trucks it’s been a nightmare and headache i will Never ever ever take any of my cars trucks here More

Excellent Staff and Service! The staff was excellent! Ron Smith took care of us by getting us into the right vehicle. This is our 2nd purchase from this dealership. The staff was excellent! Ron Smith took care of us by getting us into the right vehicle. This is our 2nd purchase from this dealership. More

Perfect Tony Mathis and the Ford employees went above and beyond to get my family into a safe and affordable vehicle. While in our time of deciding Tony was s Tony Mathis and the Ford employees went above and beyond to get my family into a safe and affordable vehicle. While in our time of deciding Tony was sure to give us many options to choose from and walked us through everything from start to finish. I look forward to doing business with Tony and the crew again More

Easy as can be I hate car shopping. Jackie made it easy. Karla made the financial end quick and painless. We would definitely be back for our next purchase. I hate car shopping. Jackie made it easy. Karla made the financial end quick and painless. We would definitely be back for our next purchase. More

Bought a great truck Seamless buying experience. Outstanding customer service throughout the entire dealership. Brenda answered the phone at 8 am Wednesday morning and w Seamless buying experience. Outstanding customer service throughout the entire dealership. Brenda answered the phone at 8 am Wednesday morning and we set an appointment for 10am When I arrived I was greeted by Brenda and introduced to Jackie. He handled everything with exceptional professionalism More

Professional, Taken care of, Family Feel Went to take a look at used vehicles but came home with a new car that night. I appreciate doing business with y’all. Ron really took care of my famil Went to take a look at used vehicles but came home with a new car that night. I appreciate doing business with y’all. Ron really took care of my family and I. More

Great deal 2nd purchase here, another winner!Tony Mathis was able to make the deal go smoothly. Was in for service, left with a new truck! You will be happy to c 2nd purchase here, another winner!Tony Mathis was able to make the deal go smoothly. Was in for service, left with a new truck! You will be happy to come here. More

Great experience I worked with Josue and Ron. They made me feel comfortable and walked me through the car buying experience with care. Good people! And they followed I worked with Josue and Ron. They made me feel comfortable and walked me through the car buying experience with care. Good people! And they followed through! More

Great Sales Experience Friendly Salesman with very little pressure to buy. Minimum of back & forth between him and manager. Quickly got to my bottom line and wrapped up th Friendly Salesman with very little pressure to buy. Minimum of back & forth between him and manager. Quickly got to my bottom line and wrapped up the paperwork in a short amount of time. More