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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,549 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,549 reviews

September 23, 2024

Fair negotiations- I was in and out within three hours with the truck I wanted at a fair price. More

by bmccoskey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geovanni Leurin, Cristian Benitez
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Sep 24, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We’re delighted to hear that you had a smooth negotiation process and were able to get the truck you wanted at a fair price. Your satisfaction is important to us, and we look forward to serving you again in the future! Enjoy your new truck!

September 22, 2024

Cesar Fuentes was great. Typical disappointment with finance trying to squeeze the highest interest rate out of you, or tacking on.additional unnecessary items to your purcha More

by chrishuffmi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Fuentes
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Sep 23, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that Cesar provided you with great service. We understand your frustrations with the finance process and appreciate your honesty. Your experience is important to us, and we'll use your comments to improve our practices. If you have any further concerns, please feel free to reach out. We're here to help!

September 22, 2024

I received excellent customer service from the staff at Grand Prairie Ford. Hats off to Jose Pacheco who made my buying experience awesome. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Pacheco
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Sep 23, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience, and we'll make sure to pass your compliments along to Jose. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!

September 22, 2024

They worked with me and my family to get us into a vehicle that works for our family and one that we love. When we asked for no extra payments they listened and did what we asked. Ron is fantastic and More

by CREWS32398
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're delighted to hear that Ron and our team were able to find the perfect vehicle for your family. It's wonderful to know that we listened to your needs and made the process enjoyable. We appreciate your trust and look forward to helping you again in the future!

September 22, 2024

Very nice very active I would recommend to friends and family great customer service thank you More

by rucstarr75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're delighted to hear that you had such a positive experience with us. Your recommendation means a lot, and we look forward to serving your friends and family in the future. Thank you for choosing us!

September 21, 2024

Very quick and responsive team from finance to sales. Great service from everyone at dealership. More

by matt_waskom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treveon Gary
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Sep 23, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that you had a quick and responsive experience with our finance and sales teams. Providing great service is our top priority, and we appreciate your support. We look forward to serving you again in the future!

September 21, 2024

The car buying experience was awesome. From our sales rep Christian to our beautiful finance rep Brenda and Brett who set up our first service and went over all the features. The experienc More

by coolrider9mm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Christian, Brenda, and Brett provided such excellent service during your car buying journey. It's great to know you felt supported and informed every step of the way. We appreciate your feedback and look forward to serving you again in the future!

September 20, 2024

Parker made my wife’s dreams come true! ! When first started looking at the prices I didn’t think we would be able to purchase the vehicle we really wanted. Parker worked hard with my wife a More

by Harry.Brubaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that Parker was able to make your wife’s dreams come true with the purchase of the Expedition. It's wonderful to know that he worked hard to find a solution that fit your needs and that you appreciated his straightforward approach. Your time is valuable, and we’re glad we could provide an efficient and positive experience. We’ll be sure to pass along your kind words to Parker. Thank you for choosing us, and we look forward to serving you again in the future!

September 20, 2024

Very easy to work with, Jackie was very helpful in the process and made it easy. More

by Mjs89tx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Corralejo
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Sep 23, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We’re glad to hear that you found the process easy and that Jackie was so helpful. Providing a seamless experience for our customers is our priority, and it's great to know we achieved that for you. We appreciate your support and look forward to assisting you again in the future!

September 20, 2024

The dealership was very professional and helpful in educating me on the differences and experiences of getting an EV compared to a traditional car. Making my transition to EV much smoother and going in More

by Boatmanchris94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We’re thrilled to hear that our team was professional and helpful in guiding you through the transition to an EV. Educating our customers is a priority, and it’s great to know we made your experience smoother and more informed. We appreciate your support and look forward to assisting you again in the future!

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