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Grand Prairie Ford

Grand Prairie, TX

4.6
1,548 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,548 reviews

September 27, 2024

Mike was very transparent with me throughout the entire process. There were no surprises and the transaction went very smoothly. More

by dkeiser722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rodriguez
Sep 30, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We’re glad to hear that Mike provided you with transparent service and made your transaction smooth. If you need anything else or have any questions in the future, feel free to reach out. We appreciate your business!

September 27, 2024

Very pleased with Lily Barron, who helped me and looked out for me and my kids. She gave me the opportunity to look for a good choice and economical for me. More

by JANNIEHINOJOSA15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Barron
Sep 30, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Lily provided excellent service and helped you find a great and economical choice for you and your kids. Your satisfaction is important to us, and we appreciate your trust in our team. We look forward to assisting you again in the future!

September 27, 2024

They are very respectful and given everything you need the get you in 4 wheels More

by jm5045560
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geovanni
Sep 30, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We're glad to hear that you had a respectful experience and that we were able to provide everything you needed to get you on the road. If you need anything else in the future, feel free to reach out. Safe travels!

September 26, 2024

Dishonest. Added coverage we said no to. Won't return calls . Poor customer service. Would not recommend More

by 469-693-7802
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Huey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Grand Prairie Ford responded

We're sorry to hear about your experience. It's important to us that our customers feel valued and respected. Please reach out to Joseph Coates at JCoates@grandprairieford.com so he can address your concerns directly and help resolve this issue. Thank you for bringing this to our attention.

September 25, 2024

Cesar was very profesional and helpful. Definitely will recommend him 100% Over all great service. Thank you! More

by Joseluisveracastillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that Cesar provided you with professional and helpful service. Your recommendation means a lot to us! We appreciate your support and look forward to serving you again in the future. Thank you!

September 25, 2024

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by Arturo chacon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Sep 27, 2024 -

Grand Prairie Ford responded

Thank you so much for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything we can assist you with in the future, please don’t hesitate to reach out. We look forward to seeing you again!

September 24, 2024

This has been my second vehicle purchase with Hermi and he made the process as easy as possible and treated us better than any other salesman, overall good person to work with. More

by Juanborjas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hermi Ortuño
Sep 25, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that Hermi made your vehicle purchase a smooth and enjoyable experience. It’s always our goal to provide excellent service, and we’re glad to know that Hermi has treated you well. We appreciate your loyalty and look forward to helping you with your future purchases!

September 24, 2024

Very great services for the time I got their. My sales person was very respectful and professional. The sales manger and the final paper work person where also very professional. And I will let f More

by santoyo.michael65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our team and that our sales staff made a positive impression on you. Your recommendation to family and friends means a lot to us! If you need anything in the future, don’t hesitate to reach out. Thank you again for choosing us!

September 24, 2024

Yes i going to talk with my fruends and famyli to recomend grand prairie ford More

by Arturo chacon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Grand Prairie Ford responded

Thank you so much for your recommendation! We're delighted to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving your friends and family in the future!

September 23, 2024

Fair negotiations- I was in and out within three hours with the truck I wanted at a fair price. More

by bmccoskey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geovanni Leurin, Cristian Benitez
Sep 24, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We’re delighted to hear that you had a smooth negotiation process and were able to get the truck you wanted at a fair price. Your satisfaction is important to us, and we look forward to serving you again in the future! Enjoy your new truck!

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