Grand Prairie Ford

Whatever It Takes is a Lie I should have checked the BBB rating of F first. Then I wouldn't have wasted my time there being lied to as the sleezy sales manager kept changing the I should have checked the BBB rating of F first. Then I wouldn't have wasted my time there being lied to as the sleezy sales manager kept changing the numbers. More

BSers GP ford quoted me almost 7k to fix my truck. Told me both high and low turbos were going out. Thank God I didn't have the 7K because they may have got GP ford quoted me almost 7k to fix my truck. Told me both high and low turbos were going out. Thank God I didn't have the 7K because they may have gotten me. They did get me for the diagnostics fee though. In short I got my truck fixed at Don Davis ford in Arlington for under 250 in labor and a $12 part. I've not been back to GP FORD since nor would I go back for even a free lunch. For incredible service just down the street you'll find don Davis ford where they will not be taking advantage of you. More

Bait and switch This is a very dishonest dealership. I found a F350 superduty truck online that I liked. I asked them both in email and on the phone what their out th This is a very dishonest dealership. I found a F350 superduty truck online that I liked. I asked them both in email and on the phone what their out the door price on that truck was. They told me 55704. I agreed and told them write it up. It wasn't until the next day when I emailed them to reply that this particular truck was New, never owned, in an accident and included the lift kit and wheels that they backtracked and said they forgot to include the 8000 dollars of add ons. So dishonest and slimey More

Unprofessional This dealership acts like they want to help you "for their benefit" and then when you tell them what you are looking for they ignore you. Initially th This dealership acts like they want to help you "for their benefit" and then when you tell them what you are looking for they ignore you. Initially they told me they would make sure I was happy, AGREEING TO WHAT I ASKED FOR..... WHAT A LIE.. They acted VERY unprofessional and I'm happy to look elsewhere. These people will not get a penny of mine.... STAY AWAY! More

Experiences are what you make them Dealerships....dealers bring scary, crooked and dishonest connotations to anyone's mind. In fact, when you are in the market of purchasing a vehicle. Dealerships....dealers bring scary, crooked and dishonest connotations to anyone's mind. In fact, when you are in the market of purchasing a vehicle...you cringe at the idea of having to verbally fight for a vehicle you like. With that being said, your experience depends on how you handle the situation. What we all need to remember is that businesses are in business to make profit. Some are up front and clean, some....not so much. Regardless - there is a demand.....and somewhere....there is a supply. (Economics). The buying experience is what you make it. You can either walk in, expect someone to do their job to the fullest (to put you in a vehicle) and maintain your bearing (attitude, respect and courtesy)...or...keep it real, throw it down and act crazy. My family drove from Oklahoma with the intent of purchasing a truck. We live busy lives...to which everything must be planned out (intentional). I had been previously speaking to Sam via phone regarding a truck. When we arrived, we dealt specifically with Anthony Brooks. He was a courteous, straight forward and very friendly salesman. Most importantly, he was respectful of my family (including my kids). When it came time to decide, Anthony helped with the process. Anthony was straight forward and courteous through the entire sale process. Next, we were working with Tony Sanchez who was finalizing the sale with our bank. Despite some confusion with our bank, all went well. There weren't any curve balls, trickery, etc to be had. We left happy to have a truck....happy to have had a pleasant experience....happy to be done. The car buying experience can be either a wonderful experience or a nightmare....depending on how you choose. I'm glad we drove to Grand Prairie Ford and purchased a vehicle from them. Thank you to all who assisted in the process....to include the man who offered candy to my kids. More

Tony Thomas was a spectacular salesman If ever a salesman made me feel comfortable it was Tony Thomas he made it feel as if he was working for me and not for his commission. Thank you Mr Th If ever a salesman made me feel comfortable it was Tony Thomas he made it feel as if he was working for me and not for his commission. Thank you Mr Thomas for the spectacular experience and for getting me in what I asked for. More

Great staff When I came to you all dealership I talk to Robert Gant and he was very good at his job and knowledgeable every question that I ask her answer with no When I came to you all dealership I talk to Robert Gant and he was very good at his job and knowledgeable every question that I ask her answer with no problems and explain things to me. I did not make a purchase that day but I will definitely be back to see Mr Gant. Thank you for having people that work for you that really enjoy doing their job it's makes everyone experience so much better. More

Ron smith help me get my f150 that I have wanted for awhile. Very good experience. Ron smith was very helpful in getting my f150 I had wanted for awhile...he also helped me get a car for my daughter.... Very good experience. Ron smith was very helpful in getting my f150 I had wanted for awhile...he also helped me get a car for my daughter.... More

Do not trust these people Do not trust their service department. They were ready to tear down my engine and possibly charge me over $800 for a non-existent problem. Took my veh Do not trust their service department. They were ready to tear down my engine and possibly charge me over $800 for a non-existent problem. Took my vehicle for a second opinion from a trusted mechanic who told me he couldn't find anything wrong with my engine. Been driving fine ever since. More

Great Sales Experience I want to say shopping for a used truck at Grand Prairie Ford was the best experience I have ever had at a car dealership. Ben Watts was our sales per I want to say shopping for a used truck at Grand Prairie Ford was the best experience I have ever had at a car dealership. Ben Watts was our sales person and he asked what we were looking for and our budget and payments that we were looking for and he took great care of us. He was not pushy like you get at most dealerships and really cares about satisfying his customers. He was so good that he only had to bring out one truck for us to look at and that one was the one for me. I will be coming to Grand Prairie Ford in the future for my next vehicle purchase. More