Grand Prairie Ford

Jackie Mercer is awesome Jackie Mercer is your go to person. Awesome and works with you and is not a high pressure salesperson actually treats you like he has known you foreve Jackie Mercer is your go to person. Awesome and works with you and is not a high pressure salesperson actually treats you like he has known you forever. Makes the experience for you great More

When you quote a price - honor it Make sure you ask if there are any hidden charges for what inventory they list online. There were. We asked and were told this would be worked out. It Make sure you ask if there are any hidden charges for what inventory they list online. There were. We asked and were told this would be worked out. It wasn't. They added near $1000 to price due to CPO that wasn't advertised. Upon further conversation we were told they wouldn't charge it but wouldn't add the warranty. Ok fair nuff... agreed upon. Then they tried to charge near $500 more than the advertised price I printed 2 hours before we drove over an hour to get to the store. Showed them the printout with notes taken from the internet mgr just a few hours before. Printout was time stamped. Told it was "yesterday's price" and we had to deal with it. It was printed out HOURS BEFORE. In short bait and switch. I have worked in this industry for some time and hate to hear how many dealerships have negative stigmas attached to them as they look to look to get one over on you. In an age where it is harder and harder for dealerships to make the necessary money to stay profitable I get it. I didn't even haggle the price (the price i had printed out on the way to the store). And yet they would not honor the price that THEY advertised same day...literally in the time it took to drive there. Sorry Grand Prairie Ford not only have you lost a customer or a customer times 10 for anyone I speak with but you've lost my faith in honesty, integrity and owning up to your word in this industry. Good luck. More

New F-250 Purchase I had a very good truck buying experience at Grand Prairie Ford today. Jackie Mercer and the team gave me a good deal on my trade and the new truck. T I had a very good truck buying experience at Grand Prairie Ford today. Jackie Mercer and the team gave me a good deal on my trade and the new truck. They were pleasently low pressure and the negotiation was professional. This is my third truck purchase here in the last 18 years. More

Helpful and Understanding My visit from 1-10 was a ten! The Sales Proffesional that helped me picked my vehicle was Josue Cruz and his mission was to help me find a vehicle I l My visit from 1-10 was a ten! The Sales Proffesional that helped me picked my vehicle was Josue Cruz and his mission was to help me find a vehicle I loved, enjoyed and also felt comfortable in. Would strongly recommend others to come to receive the best service here in the DFW. More

Wonderful!!! Best experience ever!!! Jackie Mercer was awesome!! He took his time and was very informative and insightful. Everyone is friendly, helpful, and polit Best experience ever!!! Jackie Mercer was awesome!! He took his time and was very informative and insightful. Everyone is friendly, helpful, and polite they made my experience one of the best I’ve ever had buying a car. More

The Best!! My vehicles have always come from GP Ford and my one and only salesman is Jackie Merecer! He has always gotten an A+ with me when it comes to his hosp My vehicles have always come from GP Ford and my one and only salesman is Jackie Merecer! He has always gotten an A+ with me when it comes to his hospitality and knowledge on all my vehicles. I just love his work ethic! More

Awesome, Very Knowledgeable, & Great Attitude Jackie is a great worker. Always willing to help and never felt pressure. Most of all loved his personality. We were welcome and felt like we were the Jackie is a great worker. Always willing to help and never felt pressure. Most of all loved his personality. We were welcome and felt like we were the only ones there. I will definitely spread the word. More

Job Well done Both salespeople was kind, professional and patience. I did not feel worn down after this experience. I truly was excited because I was getting the ve Both salespeople was kind, professional and patience. I did not feel worn down after this experience. I truly was excited because I was getting the vehicle that I wanted. Not what they thought I could afford. More

Excellent service. Ask for Madelynn We had a great experience at Grand Prairie Ford. If you come here request for Madelynn. She goes above and beyond for her customers. She really knows We had a great experience at Grand Prairie Ford. If you come here request for Madelynn. She goes above and beyond for her customers. She really knows her cars and encompasses the title of a sales specialist. She was very friendly and patient. Also, Jackie helped with the sale and trade-in. And the finance guy was really good as well, sorry couldn’t remember his name. We couldn’t be happier with our 2016 Ford Explorer. We will definitely do business again. More

Review new truck purchase Fantastic sales through Tony Mathis and fantastic finance through Daniel Great sales and service through the whole process. No major haggling this w Fantastic sales through Tony Mathis and fantastic finance through Daniel Great sales and service through the whole process. No major haggling this was a comfortable environment. More