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Grand Prairie Ford

Grand Prairie, TX

4.6
1,546 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,546 reviews

October 09, 2024

Very professional! My sales rep Trevon went above and beyond to make sure I was satisfied with my purchase. Treveon was excellent, I never would’ve guessed he had been More

by C_DOUGLAS92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treveon Gary
Oct 11, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Trevon provided you with such excellent service and made your purchasing experience enjoyable. It’s great to know his knowledge and professionalism stood out to you. We appreciate your support and look forward to assisting you in the future!

October 09, 2024

My salesman and the general manager work the deal to what I wanted. Thank you Mike Rodriguez and Jon Jensen. More

by stephent.mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rodriguez and Jon Jensen
Oct 11, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re thrilled to hear that Mike and Jon worked to get you the deal you wanted. Your satisfaction is our priority, and we’re glad we could make it happen. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

October 09, 2024

Everything was great. They worked with us and gave us the deal we were looking for. Edwin was great for just starting a few weeks back. Karla was very knowledgeable and ve More

by lucia
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin and Karla
Oct 11, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're delighted to hear that everything went smoothly and that our team worked hard to get you the deal you were looking for. It's fantastic to know that Edwin provided great service, especially as a new team member, and that Karla's knowledge and kindness made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future! If you have any questions or need assistance, please feel free to reach out.

October 08, 2024

Great service and patience. Straight forward and great people to do business with. Not local to Dallas originally from Austin. Did my research prior to coming and they had t More

by 50jgarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 10, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team and found the best deals for your truck. We appreciate your trust in us. If you ever need assistance in the future, don’t hesitate to reach out. Safe travels, and enjoy your new truck!

October 08, 2024

It was fast and easy, great sale person, get right to the details thank you so much More

by WHEREUAT808
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're delighted to hear that you had a fast and easy experience with our team. We strive to provide clear and detailed service, and it's great to know we hit the mark for you. If you need anything in the future, feel free to reach out. We appreciate your business!

October 08, 2024

Open clean easy to get around an efecent bright knowledgeable helpful covent location old big More

by OLIEWM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that you found our location clean, easy to navigate, and our staff knowledgeable and helpful. Your insights are important to us, and we appreciate your support. We look forward to serving you again soon!

October 07, 2024

We had a great experience. Our situation was tough, but we left with a great vehicle! More

by isabelcamarillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda
Oct 09, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience with us! We’re so glad to hear that despite the challenges, you were able to leave with a great vehicle. Our team is dedicated to helping our customers find the right fit, and we’re thrilled we could assist you in your journey. If you have any questions or need further assistance, feel free to reach out. Enjoy your new ride!

October 07, 2024

I arrived in share ride . I left driving my New car A 2022 Ford Edge. More

by robinreynolds63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Grand Prairie Ford responded

Thank you for your amazing review! We're thrilled to hear that you left driving your new 2022 Edge. It’s always exciting to help our customers find the perfect vehicle. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride!

October 06, 2024

Professional in their dealings. Will work with their customers. Most importantly, when the customer says they do not want an add on, they listen and don't try to needlessly push it. More

by rbltrekr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our team. Listening to our customers and respecting their choices is a priority for us. If you need assistance in the future or have any questions, feel free to reach out. We appreciate your support!

October 06, 2024

Beware of Fraudulent Practices at Grand Prairie Ford in Texas! I recently went to this dealership to purchase a vehicle but walked out as soon as I realized the scam they were trying to run on me. Despi More

by EM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Romello Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hermi Ortuno, Lawrence Sedillo, and Emilio Amaya
Oct 11, 2024 -

Grand Prairie Ford responded

We’re deeply sorry to hear about your experience and the concerns you've raised regarding our practices. Your feedback is taken very seriously, and we understand how unsettling it can feel to have your personal information mishandled. We strive to maintain the highest standards of integrity and transparency in our dealings with customers, and it’s clear we fell short in this instance. To address your concerns directly and ensure this matter is properly investigated, please contact Joseph Coates at JCoates@grandprairieford.com. He will be able to assist you further and help resolve any issues you may have. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our services.

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