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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,546 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,546 reviews

October 13, 2024

Grand Prairie Ford has always been good to me and my family - the customer service and attentiveness is what keeps us coming back - 10/10 More

by TYLER.PERRY0123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you and your family have consistently had a great experience with us. Your loyalty means the world to us, and we look forward to continuing to provide you with top-notch service in the future. If you ever need anything, don’t hesitate to reach out!

October 13, 2024

Jose Pacheco is first rate. He was WONDERFUL from start to finish! He was kind, helpful, informative, honest, and the best car salesperson I’ve ever worked with! More

by DECEMBERBOYD12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Pacheco FIVE STARS
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Oct 15, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that Jose provided you with such a wonderful experience. His dedication to kindness, honesty, and customer service truly makes him stand out. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle!

October 13, 2024

Max was great very patient in all aspects of any part of the process. Very helpful and informative and very good personality. Financing was very smooth and transparent More

by james_h7158
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Max provided you with such a positive experience. His patience, helpfulness, and great personality truly make a difference. We're also glad to know that the financing process was smooth and transparent for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!

October 13, 2024

Great service! Jose was very helpful and detailed with the whole process. Made it smooth More

by NAJERAJACQUE
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José
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Oct 15, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're delighted to hear that Jose provided you with helpful and detailed service, making the whole process smooth for you. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

October 12, 2024

Good customer service nice people you reach satisfaction I believe they are number one at the eara More

by Jafarmohammad979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hermi
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Oct 14, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our team and found our customer service to be top-notch. We strive to provide the best for our customers, and your satisfaction means the world to us. If you need anything in the future, don't hesitate to reach out!

October 12, 2024

Hello this is Corey Hargrove, my experience with Jackie Mercer was probably the best car buying experience I’ve ever had !! He was fantastic even when I flipped out a couple of times over the payment lol ! More

by coreyhargrove09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Grand Prairie Ford responded

Thank you so much for sharing your wonderful experience with Jackie! We're delighted to hear that he made your car-buying journey enjoyable, even through those moments of excitement! Congratulations on your new Bronco Raptor—we're thrilled to have you as a customer for life! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

Oct 14, 2024 -

coreyhargrove09 responded

Thanks you guys so much !! CH

October 10, 2024

Very disappointed in the lack of transparency during the sale and the silence after the fact. More

by pandasig82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cristian
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Oct 14, 2024 -

Grand Prairie Ford responded

Thank you for your feedback. We're sorry to hear about your disappointment regarding the sales process and communication afterward. Your experience is important to us, and we would like to address your concerns. Please reach out to Joseph Coates at JCoates@grandprairieford.com. He will be able to assist you and ensure that your concerns are heard and resolved. Thank you for bringing this to our attention.

October 10, 2024

Excelente servicio de parte del personal de venta, muy cordial el trato, explícito a la hora de la negociación… Muy contento con mi trato y sobre todo la adquisición de mi nuevo camión… muchas gracias More

by Ithan Fermin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Grand Prairie Ford responded

¡Muchas gracias por sus amables palabras! Nos complace saber que tuvo una excelente experiencia con nuestro personal de ventas y que está satisfecho con su nuevo camión. Su satisfacción es nuestra máxima prioridad y valoramos su preferencia. Si necesita algo en el futuro, ¡no dude en comunicarse con nosotros!

October 10, 2024

Muy buena atención por parte del personal de venta, cordial y atento, muy explícito a la hora de la negociación muy contento y feliz por la adquisición de ese gran camión…. Muchas gracias More

by Ithan Fermin
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Grand Prairie Ford responded

¡Muchas gracias por su maravillosa reseña! Nos complace saber que tuvo una experiencia positiva con nuestro personal de ventas y que está satisfecho con su nueva camioneta. Su satisfacción significa mucho para nosotros y agradecemos sus amables palabras. Si tiene alguna pregunta o necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Disfrute de su nuevo vehículo!

October 10, 2024

Easy to get to and didn't have any issues at any point during my purchase. More

by zmlay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that your purchase experience was smooth and hassle-free. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your business!

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