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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,910 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,910 reviews

May 30, 2025

The associate was amazing and perfectly knowledgeable about everything and would definitely buy from again More

by Ptrgldst22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025

It was a joy working with Brenda. I reached out to her about a used 2025 Sierra Denali Ultimate, and she was quick to respond, answered all my questions, and worked hard to get a deal More

by adikunalic7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025

Good process, communication and straightforward Jackie was very quick to answer my questions and send a video of the vehicle and Raul was a knowledgeable salesperson in Jackie's absence More

by bgspidel
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
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May 27, 2025

The dealership adds on extra fees that in no way are actual charges. The price of the extras are not reasonable charges at all. More

by Rhuney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 26, 2025

Raul and Karla were both great! Only negative was the AC was out in the financing/service side of the building More

by kgoodwin946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul, Karla
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May 28, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Raul and Karla provided you with great service. Your feedback about the AC situation on the financing/service side is appreciated, and we are actively working to ensure a comfortable environment for all our customers. We look forward to serving you again!

May 26, 2025

Went out of their way to make sure we were happy and comfortable with our purchase More

by JENALLMAN1223
Recommend Dealer
Yes
Employees Worked With
Sebastian and Ron
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May 28, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We are thrilled to hear that our team went above and beyond to ensure your satisfaction and comfort with your purchase. Your feedback motivates us to continue providing exceptional service to all our customers. We look forward to serving you again!

May 26, 2025

Great food for the customers and great treat of the sellers:…. Every thing clear and easy.: of course I’ll continue buying on this agency More

by Gabriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Grand Prairie Ford responded

Thank you, Gabriel, for your wonderful review! We truly appreciate your kind words about our food and the positive experience you've had with our service. It’s great to hear that you find everything clear and easy. We look forward to continuing to serve you and are excited to have you as part of our community!

May 26, 2025

From the minute we arrived Sebastian was there, guiding us through the process. He explained everything and was very knowledgeable. Ron also assisted us and was great! 5 stars! More

by JENALLMAN1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
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May 28, 2025 -

Grand Prairie Ford responded

Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that Sebastian and Ron were able to provide you with knowledgeable guidance throughout the process. Our team is dedicated to ensuring that every visit is a great one, and it's wonderful to know that we met your expectations. We appreciate your support and look forward to seeing you again!

May 26, 2025

I would say, this is the least stressful time I’ve ever spent at a dealership. Danny (salesman) and Silvio were both very informative and helpful. You have to know how the numbers add up when buying a More

by Jcortes1115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Morales and Silvio (forgot his last name)
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May 28, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We are thrilled to hear that your experience with Danny and Silvio was the least stressful time you’ve had at a dealership. Our team strives to provide informative and helpful service, and it’s great to know that they were able to assist you in understanding the numbers throughout the buying process. We appreciate your feedback on how our team worked with your budget and provided a fair price for your trade-in. It’s our goal to ensure a smooth and timely experience for all our customers, and we’re glad we met that expectation for you. Thank you for your trust in us, and we look forward to serving you again in the future!

May 25, 2025

All the employees were great and very helpful but the process to get things done was seriously slow More

by christine79rivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Grand Prairie Ford responded

Thank you for your feedback, Christine. We are glad to hear that our employees provided you with great service and were helpful during your experience. We recognize the importance of a timely process and appreciate your patience as we work to improve our efficiency. We value your input and look forward to serving you better in the future.

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