Grand Motorcars

We love our new Jeep!!! Ok so my husband and I unexpectedly found ourselves in the market for a “new” vehicle. We searched auto trader and came across the perfect car at a g Ok so my husband and I unexpectedly found ourselves in the market for a “new” vehicle. We searched auto trader and came across the perfect car at a great price at Grand Motorcars. We dealt with sales rep Robbie Webster, he was thorough, fair, and honest. Everything they promised us, they came through on...new Jeep windshield and touch up paint. The manager Minish was very helpful and accommodating and Moses in the service department was awesome! These guys truly care about customer satisfaction! Highly recommend. Thanks y’all we love our Jeep! More

One happy customer!!!! Julie made my buying experience wonderful!!! She’s truly a go getter!!! Dependable, professional, and friendly. I recommend this dealership to all my Julie made my buying experience wonderful!!! She’s truly a go getter!!! Dependable, professional, and friendly. I recommend this dealership to all my family and friends whose looking for a professional and optimum buying experience. More

Great customer service Had a great experience with Julie getting me set up with a truck. The staff was very accommodating and took care of my needs very quickly initially. I Had a great experience with Julie getting me set up with a truck. The staff was very accommodating and took care of my needs very quickly initially. I’ll definitely check with grand motor cars and Julie in my next purchase. Thank you to your team. More

Great customer service Even with the last thoughts of having a car at the last minutes, this dealership made it work and thanks to jullie for the great customer service. Even with the last thoughts of having a car at the last minutes, this dealership made it work and thanks to jullie for the great customer service. More

Sale bad used cars They tell one thing and then when you get there about the car they at like they can't fix it I will seen any one for buy form them again. They tell one thing and then when you get there about the car they at like they can't fix it I will seen any one for buy form them again. More

First Car! Julie found me a great car that suits my needs and it was great experience finding my first car and she was great the whole time Julie found me a great car that suits my needs and it was great experience finding my first car and she was great the whole time More

excellence service Mr duke is the man to see, he very resouceful , he will make it happen !!!!! If u ever need a good high end car come to grand motor n ask for Mr duke Mr duke is the man to see, he very resouceful , he will make it happen !!!!! If u ever need a good high end car come to grand motor n ask for Mr duke More

Very poor customer service On Friday 01/06/2018 I purchased a pre-owned diesel truck from this dealer. The price was over $30,000. I made it clear that my husband and I wanted t On Friday 01/06/2018 I purchased a pre-owned diesel truck from this dealer. The price was over $30,000. I made it clear that my husband and I wanted the vehicle for work purposes. We traded my current vehicle and put down $9,000. When we left the lot it was around 9pm and we noticed the tire pressure light was on. The following day we put air in the tire but noticed that two tires had a patch of rubber missing. Despite putting air in the tires the light was still on. We also noticed that weekend the brakes were squeaking loudly. My husband called and expressed his concerns about these minor issues and let them know he wanted them to address them as the vehicle we traded in had 4 brand new tires on it so we weren’t looking to purchase more tires on a new vehicle. Tuesday morning came and I went outside to start the vehicle to go to work and it wouldn’t start. I had to find other transportation to get to work and I was late as a result. I called the dealership and spoke with Maniche who suggested I take it to a dealership since I had a powertain warranty. Well I asked him how would I do that if the truck won’t start. I insisted he send someone to come tow the vehicle back to the lot to repair it and fix the other issues. The vehicle didn’t get towed until the following day which meant I had to find another ride to work. Then I had to ask about a loaner vehicle which I got the day after that. We were told they would replace the batteries, replace the two tires, and check out the brakes. We picked the truck up I believe that Friday which means the first week of owning the truck we didn’t even really get to drive it much! Well only one tire was replaced, the brakes were still squeaking and the batteries weren’t replaced but instead some other part associated with the battery was. The tire pressure sensor was replaced which fixed that issue. This week after getting the hitch and some other custom items installed in the truck which cost us $1,100 we discover that the truck is smoking under the hood and there’s a smell of anti-freeze. So I call back and speak with Maniche who once again suggested we take it to a dealership since we have a warranty. So I express to him that it’s likely an issue associated with the radiator which I didn’t believe would be covered under the warranty and he confirmed. So I told him that we do not agree with having to get this vehicle repaired at our expense being that it hasn’t even been 30 days since we drove it off the lot. Not only that but I expressed to him that I’m not sure this is going to be a reliable vehicle for us to use for work purposes. He stated that we could bring it back to the lot and he could have his guys try to look at it and fix it but we would have to pay for the parts. I told him that’s unacceptable because although it’s a pre-owned vehicle before you sell it to someone else there are certain screenings that the vehicle should go through and certain maintenance that should be done before you just throw it on the lot for sale. When you’re selling a vehicle for over $30,000 and your getting $9,000 down your customer should not have to be paying for repairs especially within the first 30 days! Whatever problems we run into he should gladly and willingly address for us as a token of appreciation for our business. But it’s clear he doesn’t hold the same ethical views as we do! So I told him that the bank called and asked if we were having issues with the truck and if he’s not willingly to give us the customer service we deserve then I can call the bank back to let them know the problems we’re having. He said he didn’t care because we would lose our down payment. No sir, we will not lose $9,000! I am in disbelief and highly disappointed with this dealer because I spent two evenings with them sharing how important it was for us to get the truck for our business. It seems to me that their only concern is to make a quick buck, not actually provide great customer service and sell good quality vehicles! So if you’re looking to purchase a pre-owned vehicle I highly encourage you to shop elsewhere because this dealer doesn’t stand behind the vehicles they sell. More

Good price, great inventory We found a great car with a price under the average. The service was good, the check out was fast and we love the car. We found a great car with a price under the average. The service was good, the check out was fast and we love the car. More

Taurus Ford Great service, nice car I appreciated doing business With grand motor cars. We'll go back again next time I need a car Thank you Great service, nice car I appreciated doing business With grand motor cars. We'll go back again next time I need a car Thank you More