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Grand INFINITI of Macon

Macon, GA

Overview
Reviews
Vehicles
2.9
99 Reviews
Call Dealership (478) 787-0008

4763 Riverside Dr

Macon, GA

31210

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Showing 99 reviews

April 08, 2022

Stopped in to chat, left with Q50! ! Ray and Nick made it happen for me…fantastic experience! More

by Joannevathompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick/Ray
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Apr 11, 2022 -

Grand INFINITI of Macon responded

Hi, we appreciate you choosing Napleton's INFINITI of Macon! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

March 28, 2022

Very inexperienced sales lady. In my opinion, she should have asked for assistance with a possible sale. But, you live and you learn. More

by Cash256
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rather not
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Mar 30, 2022 -

Grand INFINITI of Macon responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at Napleton's INFINITI of Macon (478) 787-0008 and we will do our best to make this better.

March 17, 2022

Staff was very professional and responsive. We had the pleasure of working with Calla and Don. Both ensured our needs were met. More

by kldent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calla and Don
Report | Print
Mar 20, 2022 -

Grand INFINITI of Macon responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's INFINITI of Macon. We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2022

Great service department. Honest people, never felt pressured to buy anything extra. Easy to work with More

by GA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon L
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Mar 15, 2022 -

Grand INFINITI of Macon responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

February 26, 2022

Just had my car serviced for the first time. They have excellent customer service and very courteous. They also detailed my car I really wasn’t expecting that. Awesome! More

by lamar.murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
Feb 28, 2022 -

Grand INFINITI of Macon responded

Hi Lamar, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2022

Having bought many cars in my lifetime, I will have to say this was the most pleasurable experience. The sales and credit staff were very professional and helpful. They will be my dealer going forward More

by philiphardynow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Feb 23, 2022 -

Grand INFINITI of Macon responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day! Napleton's INFINITI of Macon (478) 787-0008

January 11, 2022

The service experience was great from begin to the end. I am glad I visited. More

by Awpitts0802@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
November 06, 2021

Service was great went an ate breakfast he he said the car shine ready an it was GREAT More

by lulacollins071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Report | Print
October 04, 2021

Jonathan in customer service is always great and professional. I am always meet with a smile and feel that my questions are always answered. More

by ansleyhunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
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Oct 05, 2021 -

Grand INFINITI of Macon responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2021

Professional, No hassle, and Prompt service! I would recommend to anyone wanting to join the Infiniti family. More

by firstgod22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calla Busby
Report | Print
Sep 28, 2021 -

Grand INFINITI of Macon responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Napleton's INFINITI of Macon (478) 787-0008

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