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Grand INFINITI of Macon

Macon, GA

Overview
Reviews
Vehicles
4.1
94 Reviews
Call Dealership (478) 787-0008

4763 Riverside Dr

Macon, GA

31210

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Showing 94 reviews

July 20, 2023

I bought my car from them. They can't service my car. Crap dealership. Anyone should be able to work on an a/c repair. More

by dogmom
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know.
Report | Print
Jul 21, 2023 -

Grand INFINITI of Macon responded

Thank you for your feedback. We apologize for the inability to complete the diagnostic necessary on your vehicle. Our technicians are trained to work on Nissans and Infinitis. We did recommend taking it to the appropriate dealership for your vehicle make to have a diagnostic and repairs completed. Please let us know if we can assist in any other way. Have a great weekend!

July 18, 2023

Very friendly staff, the facilities are clean and large selection of inventory. Service staff are helpful and professional More

by Bhink7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella and John
Report | Print
Jul 19, 2023 -

Grand INFINITI of Macon responded

Thank you for the great review! We're glad our team was able to make your experience pleasant. Let us know if there's anything else we can do for you moving forward. Have a great week!

July 14, 2023

The Service was Excellent. The Salesperson was very nice & Answered all of my Questions. I would recommend the Dealership to my Friends and Family. More

by cjrgrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Report | Print
Jul 17, 2023 -

Grand INFINITI of Macon responded

Thank you for the amazing review! We greatly appreciate your feedback - it means a lot to us here at Infiniti of Macon! Please visit us again soon - we look forward to seeing you again! Have a great week!

July 14, 2023

I was greeted when I entered the facility and was serviced right away. The staff was very friendly and helpful. More

by Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Isabella
Report | Print
Jul 17, 2023 -

Grand INFINITI of Macon responded

Nita, we are glad we were able to make you service visit great! It was a pleasure to serve you, and we hope we see you again soon. Thank you for the awesome review and have a lovely week!

July 13, 2023

My vehicle was taken in right away, the staff was friendly and helpful and they kept me informed on the status of my vehicle More

by Justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Jonathan, Isabella
Report | Print
Jul 14, 2023 -

Grand INFINITI of Macon responded

Thank you so much for your positive review! We take pride in our customer service - your feedback means a lot to us! We will pass your comments along to Jonathan, Meaghan, and Isabella here at Infiniti of Macon! Please get in touch if there is anything else we can do for you moving forward. Have a lovely weekend!

July 07, 2023

Clean and nice friendly employees fast service Iwill come back and get my car services More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon and his helper
Report | Print
Jul 10, 2023 -

Grand INFINITI of Macon responded

Thank you for your 5-star rating! It’s always a great feeling to know we’ve made our customers happy. Let us know if there's anything else we can do for you moving forward. Have a lovely week!

July 03, 2023

Nice and clean dealership. Great customer service and I was impressed with how nice and cordial everyone was. The person that helped me was very helpful and answered all my que More

by Pam S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan
Report | Print
Jul 05, 2023 -

Grand INFINITI of Macon responded

Thank you for your kind review! We're glad our team here at Infiniti of Macon was able to make your visit pleasant! Let us know if there's anything else we can do for you moving forward. Have a wonderful week!

June 20, 2023

Great service , as always, customer service, great service as always , customer service and friendly , would recommend to anyone More

by Uei19812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Report | Print
Jun 20, 2023 -

Grand INFINITI of Macon responded

Thank you for the positive rating and review! We appreciate your feedback here at Infiniti of Macon. Let us know if there's any thing we can do for you moving forward. Have a wonderful week!

June 07, 2023

Professional and accommodating. The staff makes you feel special and they explain everything that is going on with your car. More

by nomsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella and two others can’t remember
Report | Print
Jun 09, 2023 -

Grand INFINITI of Macon responded

Thank you again for another fantastic review Ms. Brown! We always appreciate you here at Infiniti of Macon. Let us know if there's anything we can do for you from here on. Have a great week!

June 06, 2023

My wait was not long, good service, very friendly, answered questions that were asked.I will continue to come back. More

by fudgevictoria
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Jun 06, 2023 -

Grand INFINITI of Macon responded

Thanks so much for your positive review Ms. Fudge! We take pride in our customer service - your feedback means a lot to us! Please get in touch if there is anything else we can do for you moving forward. Have a lovely week!

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