Grand Blanc Mitsubishi
Grand Blanc, MI
Filter Reviews by Keyword
By Type
Showing 41 reviews
I purchased a Cadillac Escalate from this company. The same day I got and drove it home I was having problems with the brakes,although they said they did a They they did 172 point inspection. I called The same day I got and drove it home I was having problems with the brakes,although they said they did a They they did 172 point inspection. I called back immediately they came down and drove it took it to car wash and said UT happen sometimes with the sensors. Fast forward it ended up paying over a $1,000 in brake repair. I submitted my complaint through the BBB they didn't even bother to respond. I would not recommend this Dealership to anyone. Highly disappointing. More
Service department has been phenomenal. Jake has been great as a service advisor and definitely deserves a raise for going above and beyond. Always my go to dealer. I've been coming here Jake has been great as a service advisor and definitely deserves a raise for going above and beyond. Always my go to dealer. I've been coming here for a couple of years now. More
I had a great experience with Grand Blanc Mitsubishi! From start to finish, the staff was professional, friendly, and knowledgeable. They took the time to answer all my questions without making me feel r From start to finish, the staff was professional, friendly, and knowledgeable. They took the time to answer all my questions without making me feel rushed or pressured. The entire process was smooth and transparent, and I really appreciated their honesty and attention to detail. More
This dealer really seams to care about all the people that walk through thier doors. They are kind and make it a welcoming experience every time. that walk through thier doors. They are kind and make it a welcoming experience every time. More
UPDATE: I have put over $3500 in repairs to this vehicle. Had to be towed twice. Still need timing chain and catalytic converter replaced. Currently not running due to coolant leak. Really should have been i Had to be towed twice. Still need timing chain and catalytic converter replaced. Currently not running due to coolant leak. Really should have been illegal to sell this car. Recently purchased a 2013 Buick Encore. Everyone was very nice who helped me, but a couple of unfair things definitely happened. I paid a $500 deposit to keep the car on the lot for 1 day, even though I had the car sent to the mechanic. They were not willing to hold it more than 1 day. They sent it to their mechanic at "Discount Mufflers and Brakes" which was the only option, due to shady practices being done in the past by their customers. I spoke with the mechanic and he mentioned 4 things needed fixing. I asked how much the 2 big things would cost to repair and he quoted me $915. So I go back to negotiate thinking I'd have just over $1000 in repairs. If I had one more day to research the repair, I would have known about the possibility that it would cost me $1600 MORE for a part he said he "couldnt look at until he took it apart" if said part wasn't in good shape. I also realized that they had stapled the inspection checklist over the initial mechanic notes where was clearly written $3500 as the total estimate for repairs(which they obviously avoided mentioning). So essentially, I should have paid half as much for the vehicle as I did. Pretty disappointing after looking for a reliable car for so long and thinking this was the one. It was an "As Is" purchase and I'll be putting a lot of money I can't afford into it. Reply to Manager: GM Trevor called me to explain that they only hold the car for 24 hours and that the shop receipt was handed to me in the condition it was handed to them. No resolution was met. The dealership will not pay for the repairs or renegotiate the price. More
OVERALL GREAT EXPERIENCE. DEVIN AND JOE WERE VERY KNOWLEDGEABLE, PROFESSIONAL, AND HELPFUL. ABREE IN THE FINANCIAL DEPARTMENT WAS ALSO VERY GOOD. MY HUSBAND AND I WOULD H DEVIN AND JOE WERE VERY KNOWLEDGEABLE, PROFESSIONAL, AND HELPFUL. ABREE IN THE FINANCIAL DEPARTMENT WAS ALSO VERY GOOD. MY HUSBAND AND I WOULD HIGHLY RECOMMEND THIS DEALERSHIP. PAUL AND VALEREE More
These guys are the best sales team I've ever seen. And their finance department is top-notch, maybe even the best in the state! I wouldn't dream of shopping anywhere else! And their finance department is top-notch, maybe even the best in the state! I wouldn't dream of shopping anywhere else! More

