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Granbury Kia

Granbury, TX

4.5
156 Reviews

4301 East US Hwy 377

Granbury, TX

76049

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156 Reviews of Granbury Kia

February 07, 2012

Best experience ever to buy a car. Quick service and friendly people. Will recommend Van Griffith to everyone. Thank you Brad, Marcus, Dawn, & Don. I love my Sorento. More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ferris, Marcus, Dawn, Brad Ferris, Dawn Law, Marcus Chavez
Feb 07, 2012 -

Granbury Kia responded

Thank you for this wonderful feedback! We are thrilled to hear you are loving your Sorento. We aim to provide the highest levels of customer service and satisfaction for our clients and it's great to hear that Brad, Marcus, Dawn and Don helped achieve that goal with you. Please let us know if we can do anything else for you. Be sure to like us on Facebook and Twitter to see our monthly specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

February 01, 2012

I was met at the door of the show room, and felt very comfortable with Mr. Robb. He answered all my questions and was very helpful in my quest for a 2012 Kia Sorento. I would recommend Van Griffith Kia t More

by Joyce Sides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Robb, Jim Dollins
Feb 01, 2012 -

Granbury Kia responded

Joyce, congratulations on your new vehicle! It's great to know that our staff could help answer your questions and provide you with a comfortable purchasing process. We truly appreciate your feedback. Please feel free to contact us if you have any questions or concerns with your vehicle. Check us out on Facebook and Twitter for online special offers. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

January 30, 2012

I wanted a fun car. I have spent the last 20 years in a van and was ready for a sporty smaller car. I spoke with Brad several times and he worked out a deal for our new Kia 5 door Forte. I love the littl More

by hart376063
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ferris, Jim and Joey, Brad Ferris, Jim Dollins
Jan 30, 2012 -

Granbury Kia responded

We are proud to have you as part of the Van Griffith Kia family! It's great to know that you and your husband are enjoying your new Kia 5 door Forte. We appreciate the recommendation and your kind words. Please let us know if you have any questions or concerns about your vehicle. Be sure to like us on Facebook and Twitter for specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

January 24, 2012

I had an excellent experience purchasing a new Kia Soul. They offered a good price and quick service. I would recommend these guys and next time I am in the market for a Kia they will be getting the call. T More

by bruce.martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ferris, Marcus Chavez, Brad Ferris, Marcus Chavez
Jan 25, 2012 -

Granbury Kia responded

Bruce, Thank you for taking the time to let us know how we're doing. We are so happy to hear about your experience with us. We look forward to seeing you when you're ready to purchase your next Kia. Be sure to check us out on Facebook and Twitter to see our specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

January 15, 2012

I was impressed with everything through the lease of my car. Michael Garr the salesman was very friendly, helpful, informative and did not make us feel pressured in any way. He went out of his way to hel More

by clintkia2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garr, Michael Garr
Jan 16, 2012 -

Granbury Kia responded

We hope that you are enjoying your new vehicle and would like to thank you for providing us with this great feedback. It's wonderful to hear that Michael could exceed your expectations and we will be sure to let him know he did so. Please let us know if there is anything else we can do for you. Don't forget to check us out on Facebook and Twitter to see our special offers. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

January 15, 2012

We've bought a new car and a pre-owned car from Van Griffith, it's always a great experience. They make the process quick and painless, and always give us a great deal. More

by abbycarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Robb
Jan 16, 2012 -

Granbury Kia responded

Your kind words mean a lot to us. We are happy to hear that you have had multiple great experiences with us. We aim to provide a simple and stress-free purchasing process and from how you described your experience, it looks like we did just that! Thanks again for choosing Van Griffith Kia and we look forward to seeing you again. Like us on Facebook and Twitter to see our special offers. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

January 13, 2012

I really enjoyed the customer service. They worked really hard to get the best deal for both me and them. I made it very clear at the beginning that I did not want to be taken to the cleaners and I d More

by dandrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ferris and Michael Garr, Brad Ferris, Michael Garr
Jan 16, 2012 -

Granbury Kia responded

We are thrilled to hear that you enjoyed our customer service! One of the main goals we have here at Van Griffith Kia is for every guest to leave with 100% satisfaction and we are pleased to know we met that goal with you. It is truly flattering that you have noticed our hard work. If you have any questions with your vehicle please let us know and we'd be happy to help. Be sure to check us out on Facebook and Twitter for specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

January 13, 2012

They are great people to do business with and I would recommend them to all my friends and family. This was my first new car buying experience and I loved it. They will go above and beyond to take care o More

by hardeesl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Robb
Jan 13, 2012 -

Granbury Kia responded

We are honored that we were the dealership that took care of you during your first new car buying experience. Our team realizes that purchasing a vehicle is a big decision and we work hard to provide a simple and efficient process for our guests. If you have any questions or concerns with you new vehicle please don't hesitate to contact us. Be sure to like us on Facebook and Twitter to see our specials. Thanks again for choosing Van Griffith Kia! Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

January 05, 2012

This being my first new car purchase, I cannot base this review on previous experiences. So I tried to do as much research as possible in advance. I chose Van Griffith Kia because I had read so many custome More

by Ducky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garr, Dawn Law, Jim Dollins, Dawn Law, Michael Garr, Jim Dollins
Jan 05, 2012 -

Granbury Kia responded

Congratulations on getting your first new car! It's great to hear that we could be of assistance to you during this exciting time. We understand that buying your first car can be overwhelming and so we aim to provide the most comfortable and stress-free purchasing environment. We truly appreciate your kind words and we look forward to seeing you in the future! Don't forget to like us on Facebook and Twitter to see our exclusive monthly offers. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

Feb 22, 2014 -

Ducky1 responded

Follow-up to my original review...First off, I am still very much in love with my little Soul! I am also proud to say that I still believe that I chose the right dealership. While all relationships have the occasional bump in the road at times, it is the long term that proves the depth of the commitment. I found that the fine folks at Van Griffith Kia ARE committed to their word...voice a concern, and they will do their best to make things right...make a suggestion, and they listen! I am happy to have my faith in good customer service restored, once again. Keep up the good work folks!!! Blessings to you all

December 20, 2011

We have purchased 5 Kia's from Micheal in the past 6 years .Micheal is very Knowledgeable on the vechiles we have bought. We would highly recommend him to all our friends and strangers. To us he has bee More

by jaramchg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garr, Michael Garr
Dec 21, 2011 -

Granbury Kia responded

We would like to extend our gratitude to you for being a loyal customer to Van Griffith Kia. Michael and the rest of the staff work hard to make sure every guest is fully satisfied and we are thrilled to hear of your experiences. Michael will be touched to hear your kind words. Please let us know if you have any questions or concerns and we look forward to seeing you again! Remember to check us out on Twitter and Facebook for exclusive specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com