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Granbury Kia

Granbury, TX

4.1
158 Reviews
At Granbury Kia, we know you think a lot about where to take your car when it needs a checkup or repair. Bring it by the Granbury Kia Service Department to be sure you are giving your car the best care possible. Our expertly trained service staff are experienced in knowing how to properly service any vehicle. The Granbury Kia Service Department will always take the necessary measures to make sure your car makes it back on the road safely. At Granbury Kia we know you care about what goes into your Kia. We have a service department filled with knowledgeable mechanics who will make sure everything is secure and masterly treated so you can be certain you'll drive away satisfied. The Granbury Kia Service Department will make sure you are back on the road in a safe vehicle running smoothly, and at an affordable price.
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4301 East US Hwy 377

Granbury, TX

76049

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Showing 158 reviews

March 30, 2014

Loving my new sorento Great experience because of great service. Our family is growing and they were able to get us into a sorento that will best fit our family. More

by Kldowell123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Garr, Jim Dollins
Mar 31, 2014 -

Granbury Kia responded

Congratulations on your new Sorento! We are glad to hear that you had a good experience and it is our pleasure to have been able to help you find a vehicle that fits your family’s needs. Let us know if you ever have questions and one of our team members will be happy to lend a hand. Be well and we look forward to your next visit! Sincerely, Randy Rempel - General Manager

March 25, 2014

Service tech. Bad exprience twice missing parts. rrfuse to fix prom or claim responsibilty. bad expr twice talk with service twice said take care prob now refuse. and denies fault More

by frankenfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept and gm son and service man
Mar 25, 2014 -

Granbury Kia responded

Mr. Frankenfield brought us his 2004 KIA Rio with a recently replaced USED engine replaced by someone else. We replaced his timing belt and now he is coming to us about loose bolts in the flywheel. We never touched the bolts in the flywheel and suggested that he take it back to the people who replaced the engine in the first place. We are sorry for your problems. We have offered to diagnose your issues but you refused to pay for having this done. We cannot fix other shops work for free.

February 28, 2014

I had checked out your web site on Friday and my wife and I decided to drive into Granbury from Brownwood on Saturday. About 20 minutes out of Granbury, BradFerris gave me a call to follow-up on my web site More

by bingrut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Dollins
Mar 03, 2014 -

Granbury Kia responded

Congratulations on your new car, and welcome to the Van Griffith family! We are happy to have had the opportunity to lend a hand and appreciate you taking the time to mention how Brad and Marcus helped in your experience. It is very important to us that our customers get the very best in professional and friendly service. Should you ever have questions or need a service appointment, we are here for you and look forward to your next visit. Be well and enjoy the open road in your new car! Regards, Randy Rempel - General Manager

February 27, 2014

I was very pleased with my experience here. They were all very friendly and quickly understood by needs. I needs great gas mileage and I was on a budget. They helped me to locate a vehicle with really More

by bbolten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Garr, Jim Dollins
Feb 27, 2014 -

Granbury Kia responded

Congratulations on your new vehicle and we are happy to have been able to help you locate one that fit your needs and budget. It is important to us that our customers get the most out of their experience at our dealership. We truly appreciate you taking the time to write this kind review and we look forward to working with you again in the future. Be well and enjoy the less frequent stops at the gas station! Regards, Randy Rempel - General Manager

February 25, 2014

Yes I would recommend this dealership. This is our second car buying experience with them. Both times we were please with the entire experience. I absolutely love my new Sorento. More

by rshort62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Dollins
Feb 27, 2014 -

Granbury Kia responded

Congratulations on your new Sorento, and we are happy to have had the opportunity to work with you again. It is always great to work with return customers and we hope that you are enjoying all that your new vehicle has to offer. Be well and let us know if we can ever provide any assistance. Regards, Randy Rempel - General Manager

February 18, 2014

Very friendly and knowledgeable staff. Price of my new serento and I feel like I was given a very good price for my trade-in. The best thing for me is it didn't take hours upon hours to make this sale. I More

by chris056
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2014 -

Granbury Kia responded

Chris, Congratulations on your new car! We are pleased to have been able to lend a hand in you finding a vehicle that worked for your wants and needs. Our staff is dedicated to providing an easy purchase experience without the added pressure or time that is stereotypical of other dealerships. We hope you enjoy the new ride, and let us know if we can ever be of service! Regards, Randy Rempel - General Manager

February 13, 2014

For 2 years now, I have been telling myself that perhaps I just expected too darned much out of the support surrounding my first brand new car purchase. However, the latest event has finally trumped my thou More

by Ducky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Service writer, Michael Garr, Jim Dollins
November 26, 2013

Two years ago, my wife purchased her new Kia Forte fom Van Griffith Kia. Her salesman was Michael Garr. She was extremely impressed with his professionalism and non pressure demeanor. When it came time to More

by Chris Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Garr, Jim Dollins
Nov 27, 2013 -

Granbury Kia responded

Dear Chris, Thank you for taking the time to write this excellent review! We truly appreciate your continued business, and are happy to have you as a part of the Van Griffith family. Michael is highly regarded by our customers, as he takes the time to connect with each customer, and we know we are lucky to have him on our team. We hope you enjoy your new Forte, and if you ever have questions or need some help, know that we are here to help. Regards, Randy Rempel - General Manager

November 15, 2013

I had a 2011 Navgtor that I was trading in. I was a lit upside down but knew what I had to have to make a deal. I had already been to the Ford dealer. I knew what I wanted in a car an the payment I wanted More

by Cydlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddy Patterson, Jim Dollins
Nov 18, 2013 -

Granbury Kia responded

Dear Cyd, We truly appreciate the kind words and you taking the time to write us this great review. Congratulations on the new vehicle, as it is always exciting to drive a new car around town and rediscover what one loves about driving. If you ever need help, we are here to lend a hand and we look forward to working with you down the road. Regards, Randy Rempel - General Manager

November 04, 2013

I was told by a friend of my husbands,who recently purchased a vehicle from your dealership that they had wonderful service and was able to deal greatly with you. Therefore me and my husband drove dow More

by Srader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marcus Chavez, Brad Ferris, Jim Dollins, Jim Dollins
Nov 05, 2013 -

Granbury Kia responded

Congratulations on owning your dream car! We are happy to have been a part of the process, and appreciate you taking the time to let us know all went well. We are here for you if you ever have any questions or need some assistance with the vehicle. Get out there and enjoy the open road! Also, keep up to date on any current service specials and dealership news through our Facebook and Twitter pages. Regards, Randy Rempel - General Manager

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