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Granbury Kia

Granbury, TX

4.7
154 Reviews
Van Griffith KIA is "Your Country KIA Dealer" . We want every one of our customers to feel like family. Everyone here wants to make sure your experience here is like no other. 60% of our business every month is Repeat or Referral business. This is unheard of in the auto industry and something we are very proud of. Please feel free to give us a call and let us show you why our customers keep coming back.
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4301 East US Hwy 377

Granbury, TX

76049

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Showing 154 reviews

September 08, 2012

Very clean. Very nice people. Gave my 3 year old a balloon and a hat. Had the feeling they were willing to do whatever it took to put my family in a safe dependable vehicle than the hick of junk I dro More

by kimberly.stevens.102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garr, Michael Garr
Sep 10, 2012 -

Granbury Kia responded

Kimberly, Thank you for taking the time to share your experience with us! We aim for excellence in customer service each and every time and we are thrilled to hear that we've met this goal with you. Please let us know if you have any questions or concerns in the future. We're here to help! Also, don't forget to visit our Facebook and Twitter pages for exclusive offers. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

September 03, 2012

After initial contact with three Kia dealerships via e-mail, we decided to start with Van Griffith as Brad Ferris' follow-up phone call seemed the most personal. When we arrived, Eddy Patterson was ab More

by jkhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddy Patterson
Sep 04, 2012 -

Granbury Kia responded

We are so pleased to know that we were the dealership that had the pleasure of taking care of you! Customer service is our number one priority, so it's always great to hear back from a satisfied guest. If you have any questions or concerns in the future, don't hesitate to contact us at any time. Be sure to follow us on Twitter and Facebook for special offers and updates. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

August 19, 2012

My wife recently purchased a new 2013 Kia Sorento from Van Griffith. We sent out 7 requests to different Kia Dealers with the exact description of the vehicle we purchased through Van Griffith. Two respo More

by bill.null.35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Dollins
Aug 20, 2012 -

Granbury Kia responded

Bill and Mary, Thank you for taking the time to write this wonderful review on our dealership! We aim to provide excellent customer service and we're thrilled to hear back from our happy customers. Please let us know if we can help you with anything else. We look forward to seeing you again. Be sure to like us on Facebook and Twitter for special offers. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

August 01, 2012

We had a great car buying experience at Van Griffith Kia in Granbury. We looked at and test drove the Sorento at several area dealers before buying in Granbury. They were by far the most professional and More

by klpintx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Dollins
Aug 01, 2012 -

Granbury Kia responded

Congratulations on your new vehicle! We sincerely appreciate you setting time aside to share this great feedback with us. Reviews like yours help us make sure that we are doing all we can to provide the best possible customer service. We always strive to be helpful, friendly and honest, and we're ecstatic to hear that you felt our team met these high standards. Make sure to check us out on Facebook and Twitter for dealership updates and special offers. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

July 23, 2012

This dealership and it's employees are like a breath of fresh air after prior experiences with other dealers. Brad was very nice on the phone and had our information ready when we arrived with a great sale More

by ShirleySligar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddy Patterson
Jul 23, 2012 -

Granbury Kia responded

Shirley, We would like to express our sincere gratitude for this exceptional review! Customer service is our top priority and we're ecstatic to read that you were so pleased with our team and their efforts. Please feel free to reach out to us if we can ever improve your driving experience. Thanks again and don't forget to like and follow us on Facebook and Twitter for specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

July 01, 2012

My husband and I planned to spend the day looking at cars at various dealerships. Our first stop was Van Griffith, and we left with a new Optima! This was by far the BEST car buying experience we have ever h More

by Dwhitefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2012 -

Granbury Kia responded

Congratulations on your new Kia Optima! We appreciate the wonderful feedback. It was truly a pleasure to be able to help you find the perfect car. Thank you again for choosing Van Griffith Kia, and you can stay up-to-date on our latest news and special offers by following us on Twitter and Facebook. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

June 27, 2012

My family and I have purchased 5 or so Kias from this dealership. I stopped in to ask a question on Saturday and ended up with my 6th purchase from Van Griffith Kia a used one this time! The staff is alw More

by holliberries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2012 -

Granbury Kia responded

Congratulations on purchasing your sixth Kia! We are honored that we are the dealership that had the pleasure of taking care of you. It's always great to hear feedback from our loyal customers. If you have any questions or concerns with your new vehicle please don't hesitate to contact us. We look forward to seeing you when you're ready to purchase a 2013 Kia Sorento! Remember to like us on Facebook and Twitter for exclusive special offers and updates. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

June 04, 2012

I had done my research online on all the Kia Dealers in the DFW metroplex and after reviewing and reading all the customer reveiws, I decided to go with Van Griffith Kia and I do not regret that decision a More

by denna76028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddy Patterson, Jim Dollins
Jun 04, 2012 -

Granbury Kia responded

We greatly appreciate your recommendation on our dealership! It's great to hear you had a good time at our dealership. We believe that a knowledgeable and stress-free environment are important aspects in an enjoyable car shopping experience. Thank you for choosing Van Griffith Kia. Like us on Facebook and follow us on Twitter to receive monthly specials. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

June 04, 2012

we have gotten such a good feeling dealing with these folks that wouldn't think of going anywhere else for trading. we try to deal with the same people everytime. great place More

by belinda04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : belinda hurlburt, Jim Dollins
Jun 05, 2012 -

Granbury Kia responded

Thank you for the positive feedback on our dealership. It is always great to hear such kind words from one of our repeat customers. It lets us know that we are meeting our goal of excellence in customer satisfaction. Please let us know if there is anything we can do for you. We look forward to seeing you in the future! Be sure to check out our Facebook and Twitter pages for exclusive offers. Regards, Randy Rempel - General Manager randy.rempel@vgkia.com

May 24, 2012

We drove from Eastland to Granbury just to buy a 2006 Kia from this dealership. They have the BEST website, it had all the information we needed to make our decision right from our home. Brad Ferris always a More

by vicki181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Dollins
May 25, 2012 -

Granbury Kia responded

Thank you guys so much for trusting us enough to drive all the way from Eastland to buy your new KIA from us and for taking the time to let everyone else know of your experience here. It really means the world to us. I also want you to be assured that our service to you has just begun. We look forward to a long and lasting relationship with you. Please stay in touch.

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