Grainger Nissan of Anderson

Poor customer service and horrible service department. They are slow about helping customer, I literally walked in and had to stand and wait for 10minutes just for someone to come ask me "has anyone helped They are slow about helping customer, I literally walked in and had to stand and wait for 10minutes just for someone to come ask me "has anyone helped you yet". I called all day because I was promise my car at 12pm didn't get a phone call so I wanted to call to check on updates but they never answer their phone nor call me back after leaving voicemails and leaving secretary My name and number. I been calling 4x today and all same result not until about 4pm I able to get a hold of them and to find out my car been finished. Anyways very upsetting and inconvenient. Also very SLOW AND NOT VERY Attentive. More

Outstanding Service with new ownership This dealership is now Grainger Nissan and is part of Grainger Nissan of Savannah GA. Had a problem a few months ago with service department, but the This dealership is now Grainger Nissan and is part of Grainger Nissan of Savannah GA. Had a problem a few months ago with service department, but the new ownership has tremendously improved that department. The GM, SM and a rep. from Savannah all contacted me to resolve the problem and take ownership of the situation. It is now much simpler to schedule an appointment over the phone, to contact service department over the phone and not have to listen to recorded messages or use prompts. The drop-off and pick-up process is great and much improved. Vehicle was ready earlier than promissed even though I took it in at 11:00 AM. All personnel were very helpful and courteous and took time to answer my questions. More

I'm a re"Pete" buyer for life. This was my second time with Piedmont Nissan, and I am very very happy with my purchase. Pete was a true professional and very caring. My previous c This was my second time with Piedmont Nissan, and I am very very happy with my purchase. Pete was a true professional and very caring. My previous car had high mileage, and was beginning to cost me a lot with repairs, and I still owed quite a bit on the loan, not to mention that my credit wasn't great by any means. He, "Pete" asked me what car I like, I told him, and then he told me to go home. So I did, and early the next morning, he called me and told me to come and pick up my car. Not only did I get a NEW car, he worked it out so that my payment would take care of my old loan. I'm very grateful. More

Outstanding service. An excellent establishment. The personnel is very professional and courteous.. One need not be hesitant to ask any question should it arise. I would An excellent establishment. The personnel is very professional and courteous.. One need not be hesitant to ask any question should it arise. I would highly recommend this dealership to anyone. More

My husband and I with in to look at the CrossOvers. We My husband and I with in to look at the CrossOvers. We fell in love with the Red Rogue in the front two rows. And then Mike Anderson came out to hel My husband and I with in to look at the CrossOvers. We fell in love with the Red Rogue in the front two rows. And then Mike Anderson came out to help us,an he was great in the knowledge of the cars. We loved the the test drive. Then we went inside and to start the paperwork. That is when we met sweet Andrea Harrover and Matt Miller. We are a Piedmont family remenber. This is our Fifth Vehicle from you all. Thank You, Connie Ash More