Grainger Nissan
Savannah, GA
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This was our first service appointment and everyone was pleasant and communicated well. Service was oil change, tire rotation and wash. It was done in a timely manner for a reasonable price. They also pleasant and communicated well. Service was oil change, tire rotation and wash. It was done in a timely manner for a reasonable price. They also checked all lights, turn signals etc. determined that a new battery was needed even though the car was a month old with 5000 miles. Appreciate that detail and now we have a new battery. Plan to do all our service at Grainger Savannah. More
Pleasant people, who know their stuff In and out in less time than estimated Clean area comfortable seating for those who choose to wait for work to be done time than estimated Clean area comfortable seating for those who choose to wait for work to be done More
I have always taken my car to this dealership for everything. Not any more. They say they fixed the problem more then once and they did not you pay their outrageous diagnostic test fee of $165 twice everything. Not any more. They say they fixed the problem more then once and they did not you pay their outrageous diagnostic test fee of $165 twice and they still didn’t fix it. You leave a message for the manager over service JOHN more then once and he never returns your call. You get stranded at the car wash because your car is still having the same problem and he response is I can setup a tow truck for you. Not let me get you a jump and we will get it over here to see what is going on. Well I can arrange a tow truck by myself. I just needed a jump to get my car to the dealership. I will not even buy a car from them again. I AM DONE!!!!! More
Grainger overall experience is great. Friendly staff. Only issue I had which I really don't consider bad is that my appt was scheduled for 11:30 and it took to 1 pm. Only issue I had which I really don't consider bad is that my appt was scheduled for 11:30 and it took to 1 pm. More
The service department, specifically Kayla, is fabulous! They are customer-oriented, friendly, and knowledgeable. The stuff about getting an estimate, needing used cars, etc. was confusing and annoyin They are customer-oriented, friendly, and knowledgeable. The stuff about getting an estimate, needing used cars, etc. was confusing and annoying. More
Kayla M was excellent and very helpful.....Mike M was very nice also.....Glad I bought my Nissan Altima from Grainger a few years ago......have bought several Nissans over the years.......Very nice and o very nice also.....Glad I bought my Nissan Altima from Grainger a few years ago......have bought several Nissans over the years.......Very nice and organized service dept....... More