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Graff Kia

Burns Harbor, IN

Overview
Employees
Reviews
Vehicles
4.7
167 Reviews
The team at Graff Kia of Chesterton would like to welcome you to our dealership in Burns Harbor, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Burns Harbor, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Burns Harbor count on the high-quality vehicles and services found at Graff Kia of Chesterton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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241 Melton Road

Burns Harbor, IN

46304

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Showing 167 reviews

March 08, 2026

Was happy it was a quick experience and we were able to get the vehicle we wanted. More

by firemen166
Recommend Dealer
Yes
Employees Worked With
Juliana
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Mar 08, 2026 -

Graff Kia responded

Thank you for sharing your experience. We’re glad the leasing process was quick and that you drove away with the Kia you wanted. Enjoy your new vehicle and we look forward to helping you again.

March 08, 2026

I bought 3 oil changes ahead of time. It means I like your service Thanks More

by JENNYLGAFF
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 08, 2026 -

Graff Kia responded

Thank you for pre-purchasing those three oil changes for your Kia Telluride. We appreciate your trust in our team and look forward to serving you on your next visit.

March 08, 2026

All right I was there a couple of hours and they came out to let me know that they were almost done about 20 minutes before. I appreciated that information. More

by Xray7970
Recommend Dealer
Yes
Employees Worked With
Idr
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Mar 08, 2026 -

Graff Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Graff Kia. We look forward to having you as one of our valued customers for many more years to come!

March 06, 2026

everyone was friendly and attentive. good service for every time i've been there! reliable and magnificent More

by cwagner895977
Recommend Dealer
Yes
Employees Worked With
brian page
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Mar 06, 2026 -

Graff Kia responded

Thank you for sharing your experience with our team. We’re pleased to know we’ve been friendly and attentive during each service visit for your Kia. Your kind words encourage our entire staff to keep delivering reliable care.

March 06, 2026

Got me in quickly. Fixed the car, worked with my timeline. They were very knowledgeable and ready to work with. More

by KVMACIAS
Recommend Dealer
Yes
Employees Worked With
Angela and Austin in the service department. They were great.
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Mar 08, 2026 -

Graff Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Graff Kia.

March 03, 2026

Amazing quality service! My experience at the dealership was excellent from start to finish. The staff was professional, knowledgeable, and respectful. They answered all of m More

by tatejanika31
Recommend Dealer
Yes
Employees Worked With
Valeria
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Mar 03, 2026 -

Graff Kia responded

We’re thrilled our professional and knowledgeable team made your used Ford Escape purchase smooth and stress-free. Your recommendation means a lot, and we look forward to helping you again.

March 01, 2026

Came in for three recalls on my car, although my check engine light was already on for a small evap leak,it's showing a whole other code now. More

by cashfive1970
Recommend Dealer
No
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Mar 05, 2026 -

Graff Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 05, 2026 -

Graff Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 27, 2026

I took my 2015 Kia Sorento SX for tire work under warranty. Brian and Angela were really kind and offered assistance for another issue with the Sorento as well. The service was good enough for me to More

by fthomps2
Recommend Dealer
Yes
Employees Worked With
Brian and Angela
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Feb 28, 2026 -

Graff Kia responded

Thank you for trusting us with your 2015 Kia Sorento SX warranty tire work and your Kia K4 service. We’re pleased our team arranged the cosmetic rim repair, offered an oil change package, and tackled that longstanding concern. It’s rewarding to know our support eased the transition during the ownership change.

February 27, 2026

It was very professional and fun and worth every second I was stressed and a little nervous More

by williebarnes243
Recommend Dealer
Yes
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Feb 27, 2026 -

Graff Kia responded

Our team is glad the purchase of your used Genesis G70 was both professional and enjoyable. We know how nerve-wracking the process can be and are pleased it ended up worth every second. Thank you for sharing your experience.

February 27, 2026

Fast and professional and went above and beyond. I will return for more services for sure. More

by sharon.much.sm
Recommend Dealer
Yes
Employees Worked With
I can't remember her name.
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Feb 27, 2026 -

Graff Kia responded

Thank you for noting our prompt and professional approach. We’re glad the service on your Kia exceeded expectations. We appreciate your trust and look forward to assisting you again.

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