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Graff Chevrolet - Service Center

Durand, MI

4.8
154 Reviews

154 Reviews of Graff Chevrolet - Service Center

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June 07, 2025

Every single person we have dealt with at this establishment has been friendly and professional. We have purchased many vehicles from Graff and have been completely satisfied at every turn. From More

by BJFOLAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Higham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Saunders
June 07, 2025

They take care of my needs and give prompt service when they r able to do so. More

by SHANNONDEEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tee Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delanie LaVoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Knowledgeable friendly people. Took my car in for repair and they fixed it and also noticed a small crack in the radiator and fixed that b fore it was a bigger issue. More

by KAREYLS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Took my vehicle in because mostly the radio would shut off after going in reverse and then going in drive. It still does it. Waited for two hours and then questioned how it was going. They said they updat More

by PEGGYTODD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not write down anyone's name
Jun 10, 2025 -

Graff Chevrolet responded

Thank you for sharing your experience. I understand your frustration with the ongoing radio issue in your vehicle. Upon reviewing our records, I see that your vehicle was brought in for an intermittent radio problem, specifically the radio shutting off after shifting from reverse to drive. General Motors has acknowledged this issue and released a programming update designed to address such concerns. We performed this update during your visit. Please note that these updates can take a significant amount of time to complete. If the issue persists after the update, it may require further diagnosis to identify any underlying causes. We are committed to resolving this matter and ensuring your satisfaction. Please contact us to schedule a follow-up appointment at your earliest convenience.

June 07, 2025

Hank Graff of Durand has been our dealer for for over 30 years. Excellent service from purchase to service if needed. Extremely friendly with knowledge puts them at the top of dealers for me. The entire e More

by shovelle68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Higham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Arndt
June 07, 2025

This is our go to car dealer. Everyone is very friendly, knowledgeable and helpful. Makes purchasing a new vehicle a pleasure. More

by JULIEARNETT634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Higham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Very easy to work with. I really appreciate it. I’m getting what I wanted and working with me. I’ve bought a couple of trucks from Brad Benn - and been very happy with t More

by jimmydockery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Benn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Good bunch of people, do a great job. Nice that it's near my home. More

by perrigoroger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Higham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh knapp
June 04, 2025

Service is awesome. Tom Wascher has worked on my cars several times and he treats your car like they are his own. Very professional. Dave green just sold me a used truck More

by BELVEDERECONV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wascher
June 04, 2025

Josh has been my go to for all of my vehicle needs. He is amazing to work with and always goes the extra mile for me. I have introduced his awesome services to the family and now my daughter also goes More

by rhondabywater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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