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Graff Chevrolet

Durand, MI

4.8
150 Reviews
At Graff Chevrolet Durand, we are revolutionizing the car buying experience. We are doing this by providing all the transparency and customer service you need, while simultaneously making your purchase experience fun. After all, we believe getting behind the wheel of a new car should be exciting! When you visit our dealership, you’ll find that our team members enjoy being here. You will hear a lot of laughter, jokes, and genuine enjoyment echo throughout our dealership’s lobby. This fun atmosphere is what keeps customers coming back to our dealership time and time again! Here at Graff in Durand, we carry an extensive selection of new Chevrolet vehicles! Graff of Durand maintains a vast inventory of quality certified Pre-Owned cars, trucks and SUVs. New and Pre-Owned vehicle FINANCING IS AVAILABLE for all models. Stop in today and take advantage of our financing deals, or feel free to submit an ONLINE CREDIT APPLICATION for quick credit qualification on the vehicle of your choice! Proudly serving but not limited to the surrounding areas of Durand, Swartz Creek, Flushing, Flint, Lansing, Owosso, Grand Blanc, Fenton, and more!
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9009 East Lansing Road

Durand, MI

48429

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Showing 150 reviews

June 04, 2025

The Service writer Dan was very helpful which made this process very easy and efficient. More

by JJILLRAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The problem still there so I’m not happy that I’ll have to make another trip to correct the problem More

by SLMURPH84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh McComb
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The quick lube service team was very fast, professional and courteous. I would definitely recommend! More

by Cas65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quicklube Service Department
June 03, 2025

The tire were installed quickly and professionally. Thank you! Great price and had the car brought to me by the waiting room lounge. More

by DWAINDAWG64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Excellent service and concern. Steve Brown is the best. This family has used this dealership for 10 years at least. More

by GLVINCENTCASNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Brown
June 03, 2025

This dealership has one of the best service departments I have ever delt with.It also has an excellent system for oil changes. More

by mwdunsire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I really like Graff Chevrolet! we have bought several cars from them and are always impressed. More

by VMSCRIPTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change dept
June 03, 2025

Buy a new truck, 2 months later, shell out $800+ for a new starter. Not a single word from a sales or management. Because they have no moral standing More

by txiceman1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Graff Chevrolet responded

We're truly sorry to hear about your experience, Douglas, and we understand that needing to replace a starter, especially so soon after purchasing a vehicle, can be incredibly frustrating. We want to clarify that the truck you purchased was an "As Is" vehicle with 120,000 miles on it, as was acknowledged during your communications with our sales and management team. We strive to be transparent about the condition of our vehicles, particularly those sold "As Is" due to their mileage and age. If you'd like to discuss your concerns further, please don't hesitate to contact Chelsea directly at 989-288-1185.

Jun 03, 2025 -

txiceman1962 responded

"As Is" translation: "we sell unreliable, dysfunctional vehicles". And could care less about the buyer once we get the money. There's no point in "discussing further". "It is what "as is""

June 02, 2025

I always have a good experience at Graff Durand and I feel well cared for. More

by kvc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Jason is fantastic! He listens and is a great help each and every year. I would recommend him. More

by JFERRIER313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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