Graff Chevrolet
Durand, MI
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Body shop repair service after a deer hit my car. Outstanding work done by great people. They got me into a courtesy vehicle while repairs were done. The whole experience was less stressful for me. Outstanding work done by great people. They got me into a courtesy vehicle while repairs were done. The whole experience was less stressful for me. More
Service visit Top of the line, appreciate the great service. I always know whenever I come in, for either a new purchase, or a service visit, my experience will be Top of the line, appreciate the great service. I always know whenever I come in, for either a new purchase, or a service visit, my experience will be a great one. More
Very helpful extremely happy with the truck Jason met us in the lot so he came to us very impressed with his professionalism. Was not pushy very courteous. Answered all our questions even though Jason met us in the lot so he came to us very impressed with his professionalism. Was not pushy very courteous. Answered all our questions even though he was working with another individual. Will do business again. More
I had a great experience with Graff and I will definitely re I would recommend Graff in Durand to everyone! My salesman was very helpful and knowledgeable. I left feeling very well taken care of and will defi I would recommend Graff in Durand to everyone! My salesman was very helpful and knowledgeable. I left feeling very well taken care of and will definitely do my business there again! More
Tremendous deals and salespeople. Jason Boyce has provided me with 2 great deals and done the same for 2 other family members. He got us the exact vehicles we wanted at a tremendous pr Jason Boyce has provided me with 2 great deals and done the same for 2 other family members. He got us the exact vehicles we wanted at a tremendous price and delivered them quickly without any issues. In fact, he had a driver bring one of the cars to my house-a distance of over 100 miles! More
BAD CUSTOMER SERVICE...DISHONEST! Terrible customer service and very dishonest! Where do I begin...they tried to hide a scratch and pretended to not know about it when we found it, the Terrible customer service and very dishonest! Where do I begin...they tried to hide a scratch and pretended to not know about it when we found it, then they promised to fix it if we bought the truck and then the next day said they couldn't as they were already losing money on the truck because it was listed so cheap at $27,900. We asked the next day if they would meet us in the middle with the scratch and split the cost to fix it and they said they would. We agreed on a price of $26,300 only to find out that same day the price of the truck was brought down to $24,400 online. When that was brought to their attention they claimed it was a "mistake" but they would honor the price for us. We went through the loan process and said we would be in the next day to pick it up as we live over an hour away. The salesman called an hour later to say they were selling the truck to someone else. Don't waste your time with them unless you want to be screwed over and lied to! More
very positive,friendly service I have dealt with Jason Boyce on other occasions. He knows his product and took the time to make sure I understood the process. His approach is straig I have dealt with Jason Boyce on other occasions. He knows his product and took the time to make sure I understood the process. His approach is straight forward and honest and he wants to be sure that you are satisfied with your purchase. More
New vehicle(s) purchase I was sent to Don Lach through another very satisfied customer that he had helped in the past. I felt that he took care of me, he was honest straight I was sent to Don Lach through another very satisfied customer that he had helped in the past. I felt that he took care of me, he was honest straight forward and not a pressure sales person. I purchased 2 cars withing 2 days from him. He will get all of my referrals. It was a pleasure working with him. He was approachable and communicated well and made the deal easy to understand. Thank you Jeff and Amy 2016 Silverado and 2016 Tahoe More
Fantastic I could not ask for a better dealership. The service was phenomenal. Brad Benn took care of me from the time I walked into the dealership. I went t I could not ask for a better dealership. The service was phenomenal. Brad Benn took care of me from the time I walked into the dealership. I went there just looking for a vehicle and ended up driving away with my dream car and at an affordable rate. I would and will recommend Graff to all my family and friends. Thank you. More
my chevy cruze 2016 I recently leased a Chevy Cruze 2016, It was a very relaxed visit, I was offered my choice of vehicles to drive. Greg Finateri went above and beyond I recently leased a Chevy Cruze 2016, It was a very relaxed visit, I was offered my choice of vehicles to drive. Greg Finateri went above and beyond to make me feel comfortable and no pressure to decide. Everything went smoothly from beginning to driving off the lot. I also know that Graff in Durand is going to be there for me long after the sale. More