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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
346 Reviews

346 Reviews of Graff Chevrolet Company - Service Center

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August 28, 2024

Excellent attention to my problem. Rodney,ServiceAdviser, was very professional and well mannered in handling my problem. Will return to dealership for maintenance and vehicle issues.: More

by rmeeks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney, Service Advisor.
August 28, 2024

We’ve purchased two Chevy trucks here in the past 4 years and we love the easy going sales, relaxed environment, and the SUPER SERVICE in the Service Department! Rodney and Joe make it happen when we need it More

by Randy May’m Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney, Joe, and Pedro
August 24, 2024

Horrible customer service The staff was not knowledgeable about anything. I was told the wrong information all the time. More

by mwm072010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
August 24, 2024

Always great to see Rodney! Very professional, glad to have him as an advisor. I will return More

by APS-81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
August 24, 2024

I purchased my Blazer from Graff. The whole process was easy and very professional from salesman, finance to service after the sale. I take my Blazer in for service and Rodney always More

by JOTHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Credit finance man is excellent! Cant think of his name tall guy.
August 23, 2024

Great customer service. I would go back and refer friends and family to do business with them. More

by RAMORENO316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

My experience with Graff Chevrolet has been beyond my expectations. Truly a great car buying experience. More

by BOBBYGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
August 21, 2024

Service advisor was very friendly and helpful about what I needed completed. Waiting area was clean and coffee provided. More

by CLSHIPLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Very satisfied with the service and professionalism thank you. Associates there were very helpful n caring More

by glogloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

I value the time and attention I receive from everyone in Service Department (Stepanie), Sales and Management. I am treated like family everytime I am there. Thanks Graff Chevrolet. More

by FOLKSFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie in Service department
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