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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
346 Reviews

346 Reviews of Graff Chevrolet Company - Service Center

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September 06, 2024

Rodney and his crew did a great job. Got my truck done in a timely manner. The only issue I had was y’all’s system wasn’t working correctly and it took a while for me to make the payment More

by Aaryn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
September 06, 2024

Diego was awesome and went above and beyond! He made the process so easy! Best car buying experience ever! More

by AMISTONE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

The staff at Graff was knowledgeable and communicative. We will definitely use them for our Chevy needs. More

by artetaphotography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Poor customer service and rude especially the service manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reaso More

by tiffanyhubbard497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
September 04, 2024

The building was nice and spacious. The staff was welcoming and helpful. My sales rep was awesome 👌. More

by REACHBACK45
Recommend Dealer
Yes
Employees Worked With
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Really takes care of the customer and your vehicle. The best dealership in town hands down. More

by TARMSTRONG0617
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
September 03, 2024

Great service quick oil change , I have no more to say at this time . Thank More

by JC_WILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Stephanie is the best service advisor I have had. Graffs team are very professional also More

by CAAENBROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Quick service compared to my previous dealership I had and friendly staff. Would liked to have a car wash included. Yes More

by EULA cassol I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

We came in to have my car tire checked. We waited a little over an hour in total. While we waited, we looked at their inventory & got to check out the newest model of our car which was pret More

by Aria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was told their names but can’t remember-all were great!
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